End User Hyper Care is a dedicated support service tailored to provide exceptional assistance to users during the critical phases of our project. Leveraging multiple communication platforms such as Teams, email, and remote sharing sessions, we ensure a seamless support experience for any arising issues.
Provide continuous, high-touch support to users, ensuring they can effectively utilize the Microsoft platform's features and capabilities to enhance productivity and collaboration.
End User Hyper Care is a comprehensive support service meticulously designed to facilitate a seamless and effective transition for users adopting Microsoft 365. Our service emphasizes personalized assistance and proactive support to address any issues or concerns users might encounter during and after the deployment of Microsoft 365. By leveraging this service, organizations can significantly enhance user adoption, minimize downtime, and maximize the value derived from their Microsoft 365 investment.
Our dedicated team of experts is committed to providing continuous, high-touch support to users, ensuring they can fully harness the features and capabilities of the Microsoft platform. This support includes:
• Proactive Issue Resolution: Identifying and addressing potential issues before they escalate, minimizing disruptions and ensuring a seamless user experience.
• Dedicated Support Channels: Providing multiple support channels, including chat, email, and phone, to ensure users can easily reach out for assistance whenever needed.
• User Feedback Integration: Actively seeking and incorporating user feedback to continuously improve the support service and address any emerging needs or concerns.
With End User Hyper Care, organizations can ensure that their users are well-supported throughout their Microsoft 365 journey, leading to increased productivity, enhanced collaboration, and a higher return on investment.
Microsoft Intune is a cloud-based service that allows businesses to securely manage corporate devices, both desktop and mobile. IT Partner will guide your organization through the entire deployment process: from planning the architecture and design to connecting all devices and providing ongoing support to ensure smooth operation.
Microsoft 365 uses encryption in two ways: in the service, and as a customer control. In the service, encryption is used in Microsoft 365 by default. If you want to increase the security level of messaging and protect extremely sensitive data, we will provide implementation services to email encryption and rights protection capabilities.
Email MigrationInitial SetupSecurity and MobilityInitial Setup
A communication plan is your road map for getting information about upcoming project(s) delivered to everyone involved. It’s an essential tool for ensuring a smooth and stress-free implementation or migration project performed on time and within budget. We will develop and approve email templates, internal website content, and any step-by-step instructions, manuals, and videos.
Azure Active Directory migration from one Microsoft 365 tenant to another. Usually, you will need this type of migration when a company merges or acquires another company, or you would like to migrate to a different geographic region.
Entra ID will allow your company to take advantage of modern technologies, obtaining such conveniences as secure single sign-on for various devices and applications, managing and storing credentials in the cloud, and user reporting and controlling, without using servers in your office.
Hybrid migration provides integration between an on-premises Exchange organization and Microsoft 365 Exchange Online. It can be used in two scenarios: as a method of migration between an on-premises Exchange Server and Microsoft 365 (Exchange Online) or as a permanent state for your on-premises Exchange and Microsoft 365 organizations.
G Suite (Google Apps) migration to Microsoft 365. We will move all your mailboxes with calendars, tasks, contacts, and other information to Exchange Online. Files and documents from Google Drive to OneDrive for Business will also be migrated.
Mailbox migration from one Microsoft 365 tenant to another. Usually, you will need this type of migration when a company merges or acquires another company, or you would like to migrate to a different geographic region. This service is an advanced migration with additional service that avoids bounced emails, NDR, or any downtime for incoming email.
We will plan, design, and implement a Windows Autopilot, the future of device deployment designed to allow you to set up, pre-configure, and repurpose the devices for your environment, with little or no infrastructure in place. You will be able to deploy Windows automatically, without an image, to PCs anywhere in the world at any time.