First page of Microsoft's 100,000-partner directory, sorted by responsiveness All 6 Microsoft Solutions Partner designations Microsoft Solutions Partner since 2006 1,100+ organizations under management
Home/Solutions/Custom Software Development
Solution 03 · Custom Software Development

The off-the-shelf product does 80%. The missing 20% is your actual business.

We build the missing piece inside the Microsoft stack you already own — Power Platform, Azure, Graph — so it inherits your security, your identity, and your backup instead of becoming another orphaned system.

Engagement shape
Scoped builds
fixed-price milestones, working software each one
Pricing model
Fixed price
scope agreed in writing, pay after approval
Where it runs
Your tenant
your identity, your data residency, your keys
Who owns the code
You do
source, docs, and admin access handed over
01 / The problem

It looks straightforward on paper. It never is.

Your team bends its process around software that was designed for someone else's. The workarounds live in spreadsheets and one person's head. Every vendor demo ends the same way: “that's on the roadmap.”

Internal builds stalled because the dev team is small, busy, or gone — and the last contractor left code nobody can safely touch.

02 / Solved looks like

A purpose-built application that lives inside your Microsoft stack, owned by you, supportable for the long haul.

01
The workflow that was living in spreadsheets becomes an application.

With permissions, validation, an audit trail, and a mobile screen — instead of a shared XLSX with seventeen tabs and one guardian.

02
It signs in with the accounts you already manage.

Entra ID identity end to end: joiners get access automatically, leavers lose it automatically, and security reviews take minutes instead of meetings.

03
Someone can maintain it after the developer leaves.

Documentation, source ownership, and a handover session are deliverables — not favors. Low-code where low-code is right, real code where it isn't.

03 / How we run it

The playbook, phase by phase.

Software projects die from ambiguity, not difficulty. Our phases exist to kill ambiguity early — scope on paper, a thin working slice fast, then build in increments you can actually use.

Phase 01Weeks 1–2
Define the 20%.

Workshops with the people who do the work today. We write down the workflow, the edge cases, the integrations, and what “done” means — before anyone writes code.

You receive Scope document + fixed-price build plan
Phase 02Weeks 2–4
Design the seams.

Data model, integration contracts (Dynamics, SQL, third-party APIs via Graph or connectors), security model, and the platform call: Power Platform, Azure, or both.

You receive Architecture note + clickable prototype
Phase 03Weeks 4–6
First working slice.

One end-to-end path through the real system with real data — thin but genuine. This is where assumptions die cheaply.

You receive Working slice in your tenant + feedback log
Phase 04Weeks 6–12
Build in increments.

Milestone by milestone, each one demoed on real scenarios and signed off before the next. Change requests get a price, not a shrug.

You receive Per-milestone releases + updated docs
Phase 05Final weeks
Harden, document, hand over.

Error handling, monitoring, backup/restore procedure, admin guide, and a working session with whoever maintains it. Support afterward if you want it — not because you're trapped.

You receive Source + docs + handover session

Week ranges reflect a typical engagement — your written plan comes with dates and fixed prices before anything starts.

04 / What goes wrong elsewhere

The horror stories, and the engineering that prevents them.

Custom software has famous failure modes. None of them are mysterious, and all of them have controls.

The story you’ve heardWhat’s in our plan for it
“It was 90% done for a year.”

Endless polish, no production users, and a budget that quietly doubled.

A working slice in week 6 and real users on milestones from then on. Progress is measured in shipped scenarios, not percentages.
“The developer left and took the system with him.”

One contractor, no docs, admin access in a personal account.

Everything lives in your tenant from day one — source, service accounts, pipelines. Documentation and handover are milestone deliverables you sign off on.
“IT found out about it at the security review.”

A shadow app with customer data, built outside every control the company had.

Entra ID identity, your DLP and audit policies, and your security team's sign-off are built into the architecture phase — the app is governable because it was born governed.
“Scope creep ate the budget.”

Every meeting added a feature; the fixed price became a fiction.

The scope document is the contract. New ideas are welcome — they arrive as written change requests with a price and a schedule impact, and you decide.
05 / Services that combine

Assembled from published, fixed-price engagements.

Builds are assembled from published engagement types — scoped development plus the integration and automation services that connect the result to the rest of your stack.

See the full catalog →
06 / Proof

Names, not logos.

Clients we build for, in their own words, on camera.

Recorded by the clients themselves — real names, real projects. Videos open in a new tab.

07 / Honest answers

Questions we get asked, answered without spin.

If your question isn't here, ask it below — an engineer answers by email, and Mike reads every one.

Power Platform or 'real' code?

Whichever the problem deserves — and we'll show our reasoning. Power Platform wins when the workflow is form-and-approval shaped and speed matters; Azure code wins when you need heavy logic, scale, or tight API control. Many builds are both: Power Apps front end, Azure functions behind it.

Who owns the result?

You do, unambiguously: it's built in your tenant, under your accounts, with source and documentation handed over as deliverables. If we disappeared tomorrow, your system wouldn't.

What does a build cost?

The scoping phase produces a fixed-price plan broken into milestones, each paid after approval. Small workflow apps and integrations start in four figures; multi-system platforms run higher — but you'll see the number in writing before any build starts.

Can you take over something half-built?

Yes — it starts with a code and architecture review (read-only), which produces an honest report: keep, fix, or rebuild, with prices for each path. Sometimes the answer is 'this is closer to done than you fear.'

Will you maintain it afterward?

If you want: ongoing support runs as a managed service with a monthly scope, or hourly on demand. The handover is designed so staying with us is a choice, never a hostage situation.

Didn’t find your question?

Ask it here. A real engineer answers by email within one business day — and if it’s a good one, it becomes part of this page so the next person finds it.

Answered by a person, one time, to your inbox. Nothing you type here is published without a human reviewing and anonymizing it first.

Talk to the person who’ll actually be accountable.

Thirty minutes with Mike — our CEO, not a sales rep. He’ll tell you whether we’re the right fit, including when we’re not.