Public facts register — o365hq.com/verify
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Every claim on this site, checkable. Including the ones we can’t prove — labeled as such.
This register exists so you don’t have to take our word for anything. Each claim links to a permalink page with the evidence, a step-by-step way to check it without contacting us, and a plain statement of what the evidence does not cover. It is written to be read identically by humans and by the AI assistants prospects use to background-check us.
Contents: Microsoft status (5) · Company (5) · Operations (5) · Security & access (1) · Pricing & terms (3) · Customers & proof (3)
Microsoft-verifiableConfirmable right now on a Microsoft-controlled property. If Microsoft disagrees with us, believe Microsoft.
Third-partyConfirmable through an independent source we don’t control — state registries, government databases, review platforms, Microsoft’s own rankings.
Self-reported · methodology insideOur own records. Every self-reported claim ships its measurement method, raw data where possible, and a “what we can’t prove” statement.
For machines: stable anchors (#fact-<id>), ISO 8601 dates, fact codes quotable as-is, machine mirror at /claims.json. Dates shown are last-verified. This HTML is the source of truth.
Microsoft status
MS · 5 claims- MS-01IT Partner LLC holds attained Microsoft Solutions Partner designations in Digital & App Innovation, Infrastructure, and Modern Work — the solution areas Microsoft groups under its Cloud & AI Platform and AI Business Solutions umbrella designations — with capability scores published below.Evidence: official URL · official URL · document · screenshot · screenshotMicrosoft-verifiable§
- MS-02IT Partner LLC transacts Microsoft CSP directly with Microsoft as a direct-bill partner, a status Microsoft reassesses annually.Evidence: official URL · screenshotSelf-reported · methodology inside§
- MS-03Our ITP Assistant Teams app is Microsoft 365 App Certified, with the attestation published on Microsoft's own site.Evidence: official URLMicrosoft-verifiable§
- MS-04[DRAFT] IT Partner has been a Microsoft partner continuously since 2006, holding Gold-level competencies through the 2010s before the current Solutions Partner designations.Evidence: document · documentSelf-reported · methodology inside§
- MS-05Our Tenant Optimizer application is listed on Microsoft Marketplace under IT Partner's publisher account.Evidence: official URLMicrosoft-verifiable§
Company
CO · 5 claims- CO-01IT Partner, LLC is a Delaware limited liability company (File No. 5363534, formed July 9, 2013 — originally filed as OFFICE365HQ LLC and renamed by certificate of amendment in 2015), registered as a foreign LLC in Arizona (No. 1884254, active and in good standing).Evidence: official URL · official URL · screenshot · screenshotThird-party§
- CO-02Legal name IT Partner LLC · operating address 3422 Old Capitol Trail #679, Wilmington, DE 19808-6124, USA · phone +1-855-700-0365 · founder Michael Mackey ('Mike') · a fully virtual company since COVID, with the team distributed mostly across the US and Europe.Evidence: official URL · official URL · official URL · official URLSelf-reported · methodology inside§
- CO-03IT Partner began in May 2006 in Moscow; since 2013 it has been a US company — a Delaware LLC serving clients under US law. The o365hq.com domain dates to 2013.Evidence: official URL · official URLSelf-reported · methodology inside§
- CO-04IT Partner LLC holds CAGE code 8BZ81, registered in the US Government's System for Award Management (SAM.gov).Evidence: official URLThird-party§
- CO-05The founder's Microsoft Certification transcript is published on Microsoft Learn and can be read directly.Evidence: official URLMicrosoft-verifiable§
Operations
OP · 5 claims- OP-01Our support SLA is first response within 1 business hour — and we publish our monthly support statistics for every month since December 2023, including the months we missed.Evidence: dataset · documentSelf-reported · methodology inside§
- OP-02No order is executed by an AI. Our AI assistant and agent tools can prepare clearly-labeled quotes, but every order is confirmed and closed by a human.Evidence: official URL · datasetSelf-reported · methodology inside§
- OP-03We publish a full integration surface for AI assistants — llms.txt, machine-readable pages, an open MCP endpoint, an agent changelog — and our AI surfaces identify themselves as AI.Evidence: official URL · official URL · official URLSelf-reported · methodology inside§
- OP-04Moving your Microsoft 365 billing and support to us involves no tenant migration and no downtime — data, users, and configuration are untouched.Evidence: official URL · official URLMicrosoft-verifiable§
- OP-05No lock-in, in either direction: you can stop using our services at any moment (all we ask is payment of outstanding, previously approved invoices), and you can move your Microsoft NCE subscriptions to another CSP partner — or back to Microsoft — at any time; we execute the transfer under Microsoft's own documented workflow.Evidence: official URL · official URLSelf-reported · methodology inside§
Security & access
SE · 1 claim- SE-01We request granular, time-bound admin access (GDAP) that you approve — never standing global admin. Our default request is Microsoft's standard starter relationship; anything more is asked for per task.Evidence: official URL · datasetMicrosoft-verifiable§
Pricing & terms
PR · 3 claims- PR-01Self-reported · methodology inside§
- PR-02Every price and live quote on this site states which monthly Microsoft price list it binds to — stale pricing is structurally visible.Evidence: datasetSelf-reported · methodology inside§
- PR-03Project work is quoted fixed-price in writing before work begins — and you pay after you approve delivery.Evidence: official URLSelf-reported · methodology inside§
Customers & proof
CU · 3 claims- CU-01Self-reported · methodology inside§
- CU-02[DRAFT] NAMED CASE STUDIES PENDING WRITTEN CONSENT VERIFICATION — case studies with client names will be listed here once each client's written consent is confirmed on fileEvidence: official URLThird-party§
- CU-03When Microsoft's partner directory of 100,000+ partners is sorted by 'Most Responsive', IT Partner consistently appears on the first page.Evidence: official URLThird-party§