Every change to every fact, dated.

Published facts are never silently edited. When something changes — a number recounted, an error found, a document added — the change lands here with a date and a name. Public corrections are a trust signal: a register that never corrects itself isn’t being checked.

Entries

Date	Fact	Change	By
2026-07-29	OP-05	Fact published (OP-05): no lock-in in either direction — services can be stopped at any moment with only outstanding, previously approved invoices due; Microsoft NCE subscriptions transfer to another CSP partner or back to Microsoft under Microsoft's own documented transfer workflow (linked as evidence).	mike
2026-07-29	register	Initial publication of the facts register: 18 facts live with evidence, 3 published as drafts pending evidence (MS-04 partner-since-2006 — era documents being digitized; CU-01 client-counts — multi-source recount in progress; CU-02 reviews-and-cases — written consents being re-confirmed). Drafts are visible on staging with DRAFT banners and blocked from production until complete.	Mike Mackey
2026-07-29	OP-01	First 30 months of support statistics published (Dec 2023 → Jun 2026): 24 met, 4 missed at 99%, 2 not reported in source, 1 gap month (Jan 2024, no report in archive). Response-time percentiles (median/P90) to follow from the direct Zoho Desk export.	Mike Mackey