First page of Microsoft's 100,000-partner directory, sorted by responsiveness Microsoft Solutions Partner — Security, Modern Work, Infrastructure, App Innovation Microsoft partner since 2006 1,100+ organizations under management
Home/Services/Microsoft 365 Divestiture and Carve-Out Tenant Separation
MigrationConsulting

Microsoft 365 Divestiture and Carve-Out Tenant Separation

Microsoft 365 has no split button. When a business unit is sold or spun out, the work that decides whether the separation lands on time is the program layer — establishing what belongs to the divested entity, standing the target up, sequencing the moves, and proving the separation at the end — and that is what this service delivers, from $7,500 per project. In about eight weeks for a 100-2,000-seat carve-out we run data-segregation discovery across users, groups, mailboxes and shared mailboxes, OneDrive, SharePoint sites, Teams, Entra ID app registrations and enterprise applications, devices, licences, retention and holds; design the target — a clean new tenant, or a landing zone in an acquirer's existing tenant; write the Day-1 identity, licensing and domain plan, because a custom domain can exist in only one Microsoft 365 tenant and the domain cutover, together with anything under legal hold, is the critical path; sequence the per-workload migrations through our published tenant-to-tenant services; coordinate cutover; drive parent-tenant de-provisioning and access removal; and hand over a TSA-exit evidence pack that shows what left, what stayed, and who lost access. Three boundaries up front: the per-workload moves are scoped and priced separately, we plan to your Transition Services Agreement but we do not draft it, and Microsoft's cross-tenant migration licences and the target tenant's subscriptions are bought by you — we can quote them as your CSP. From $7,500 is the floor for the program layer; you get a fixed written quote before work starts, and estates over 2,000 seats or with more than one target tenant are quoted per estate.

Timeline 8 weeksService owner Roman SotnikMicrosoft 365Microsoft Entra IDExchange Online

What this engagement is

A divestiture is not a migration with the arrows reversed. In a consolidation you are merging two estates and the question is what the combined organization should look like; in a carve-out the parent tenant already holds everything, and the question is what belongs to the business being sold — mailbox by mailbox, site by site, team by team, app by app — and how to prove, on a date somebody else chose, that it left and that the people who no longer work for you can no longer reach it. Microsoft provides no tenant-split operation. What exists is a set of cross-tenant moves with real prerequisites, a domain that can only ever live in one tenant, and a pile of tenant configuration that does not move at all. This service is the program layer that turns those parts into one sequence with one owner. The reverse direction — tenants coming together after an acquisition — is Microsoft 365 Mergers and Acquisitions Tenant Consolidation; carve-outs belong here, because the discovery, the coexistence design and the exit evidence are different work. Discovery in a carve-out is a segregation exercise, not an inventory. Every object gets an owner and a disposition: goes with NewCo, stays with the parent, or is copied and then split by agreement. Users and their mailboxes are the easy part. The arguments are about shared mailboxes two departments use, distribution lists and Microsoft 365 groups with mixed membership, SharePoint sites where the divested unit's contracts sit three folders below the parent's, Teams whose channels span both sides, service accounts and shared credentials, Entra ID app registrations and enterprise applications wired to line-of-business systems, licences bought under the parent's agreement, and everything under retention or legal hold. We run that as a separation register — one line per object, with the owner, the disposition, the evidence that supports it, and the person on each side who signed it — because at TSA exit the register is what your counsel and the buyer's diligence team will actually ask for. Three constraints set the critical path, and we design around them from week one rather than discovering them at cutover. First, holds: per Microsoft's cross-tenant mailbox migration documentation, mailboxes on any type of hold are blocked from moving, and per the cross-tenant OneDrive documentation, OneDrive accounts with a hold policy applied are blocked as well; releasing a hold to move data is a legal decision, not an IT one, and in a divestiture the hold usually belongs to the parent's counsel while the data belongs to the buyer. Second, the domain: a custom domain can be verified in only one Microsoft 365 tenant, so if the divested business keeps its brand the domain cutover is a hard, dated event that everything else sequences around — and if it does not, users move to a new namespace and the old addresses have to keep receiving mail for as long as the TSA says. Third, licensing and tooling: Microsoft's native cross-tenant mailbox and OneDrive moves require the Cross-Tenant User Data Migration add-on, a one-time per-user licence that can be assigned on either the source or the target user object and that covers both workloads; Microsoft's documentation is explicit that migrations fail without it and that no exceptions are made. Native cross-tenant SharePoint site migration is licensed separately, per 100 GB of data moved, and Microsoft's documentation states the feature and its licences are currently available to Enterprise Agreement customers — so for most CSP estates SharePoint and Teams travel on a third-party migrator instead, which is a budget line and a schedule line, not a footnote. Coexistence is the part sellers underestimate, and it is temporary by design. From the moment the first user moves until the TSA ends, mail has to flow both ways, calendars have to be visible, people have to find each other in Teams, and files that have not moved yet have to stay reachable by the people who moved. The mechanics are well-trodden: the source mailbox converts to a mail user stamped with a routing address so mail keeps following the person, an Exchange organization relationship carries free/busy, B2B collaboration or Microsoft Entra cross-tenant synchronization keeps a directory of the other side present — cross-tenant synchronization requires a Microsoft Entra ID P1 licence for each synchronized user in their home tenant, and the multitenant organization capability requires Entra ID P1 as well — and Teams external access or shared channels cover chat and meetings. Every one of those is a link between two companies that will not be related much longer, so we write the teardown at the same time as the build: what gets removed, on whose signature, and what evidence is captured before it goes. Exit is a deliverable here, not an afterthought. On the parent side, de-provisioning means guest accounts and cross-tenant access settings removed, the organization relationship and migration endpoints deleted, app credentials and shared secrets rotated, the divested users' accounts disabled or removed on an agreed schedule, licences reclaimed against renewal dates, devices unenrolled or wiped per policy, and the domain released once nothing in the tenant still references it. On the NewCo side it means a target tenant that stands on its own: identity, licensing, mail flow, retention re-created as target configuration, and a support path. Both sides get the same closing artefact — a TSA-exit evidence pack listing what moved with dates and counts, what stayed and why, which access paths were removed and when, and which items are still open with an owner against them. If you want our engineers alongside your admins for the weeks after exit, that is Post-Migration Admin Support and Knowledge Transfer.

Which one applies to you

Every object in the source tenant ends up in one of four columns before anything moves. The program layer — this page — produces the register, the sequence, the entry and exit criteria and the evidence for all four. The moves themselves are quoted separately, at published prices where we have them, so you can see what each piece costs before you approve it.

Moved with Microsoft's native cross-tenant toolingMoved with a third-party migratorRebuilt in the target tenantStays with the parent
What lands hereUser mailboxes, shared mailboxes and in-place archives, and OneDrive accounts — for users who are not under hold and who carry a Cross-Tenant User Data Migration licence on the source or target object.SharePoint sites and Teams (channels, files, and, within the tool's documented limits, chat) wherever the native cross-tenant SharePoint feature is not available to your agreement, plus anything that needs delta passes or a long staged coexistence rather than a one-shot move.Tenant configuration, which never migrates: Conditional Access and security baselines, retention and hold policies, sensitivity labels and DLP, mail-flow rules, Intune policies and app assignments, Entra ID app registrations and enterprise applications, Teams Phone numbers and voice policies.Everything the divested entity does not take: records under hold that counsel will not release, content belonging to retained business units, licences the parent keeps using, and any shared history the two sides agree not to split.
How it is deliveredThrough our published tenant-to-tenant services for email, OneDrive, in-place archives, shared mailboxes and group mailboxes — each scoped, quoted and scheduled under this program's sequence, and each linked from the scope section below.SharePoint and Teams engagements run by our team on a migrator licensed to you or through us; private chat migration is its own scope with its own documented limits.Target build work: a new tenant stood up and configured, or the acquirer's tenant extended to receive the business unit. Quoted separately — our small-business tenant setup covers the simple end; an enterprise-shaped target is quoted per estate.Documented in the separation register with the reason, the signature, and the access removal that follows at TSA exit. No migration cost, but it is the half of the register the auditor reads first.
Inside the From $7,500 program feeThe disposition, the sequence, the licence plan, the cutover coordination and the evidence — not the move itself.Tool selection, scope definition, sequencing and validation criteria — not the migrator licences and not the move itself.The target design and the configuration inventory that says what must exist on Day 1 — not the build.Yes, in full: the register, the sign-offs and the parent-side de-provisioning evidence are the program layer's own work.
What TSA exit shows for itPer-user move records with dates and counts, licence assignment evidence, and the source-side conversion state.Tool job logs and reconciliation reports mapped to the register, plus the residual items the tool could not carry.A target configuration baseline signed by both sides, with the deliberate differences from the parent's baseline listed.The retained list, the access-removal record, and the date each divested identity lost its last route into the parent tenant.

The disposition is decided from evidence and signed by a named owner on each side. Where legal and IT disagree, the register records the disagreement and the decision-maker rather than quietly defaulting to whatever is easiest to move.

Nothing in the first two columns is included in this fee. That is deliberate: you see the program cost and each workload's cost as separate, visible numbers instead of one opaque total.

Success criteria

01A separation register exists covering every in-scope object class — users, groups and distribution lists, user and shared mailboxes, in-place archives, OneDrive accounts, SharePoint sites, Teams and their channels, Entra ID app registrations and enterprise applications, devices, licences, retention and hold policies — with an owner, a disposition and a named signatory on each side.
02The target design is signed before anything moves: new tenant or acquirer's tenant, identity and naming model, licence plan mapped to the divested headcount, mail routing, and the Day-1 configuration baseline.
03The domain plan is decided and dated — which domains move, which stay, when each cutover happens, and how mail for the old namespace is handled for the remainder of the TSA.
04Every mailbox, OneDrive account, site and team under retention or legal hold is identified before cutover with a written instruction from the parent's counsel — release, retain in place, or exclude from scope — and no held item moves without it.
05Cross-tenant licence requirements are quantified and purchased in time: Cross-Tenant User Data Migration licences for every user whose mailbox or OneDrive moves natively, and the SharePoint or third-party tooling licences the chosen method needs.
06Both organizations keep working through the transition: mail flows in both directions, free/busy resolves across the boundary, and people can reach the collaboration they need on the days the wave plan says they can.
07Each per-workload migration runs against this program's sequence with explicit entry and exit criteria, and its result is reconciled back into the separation register before the next wave starts.
08At TSA exit the parent has removed the access paths the register lists, and both sides hold the TSA-exit evidence pack: what left with dates and counts, what stayed and why, which access was removed and when, and what remains open with an owner and a date against it.

What you receive

Data-segregation discovery report: source-tenant inventory of users, groups, distribution lists, user and shared mailboxes, in-place archives, OneDrive accounts and volumes, SharePoint sites and storage, Teams and channels, Entra ID app registrations and enterprise applications, devices and their management state, licence assignments, and every retention policy, retention label and hold that touches in-scope data.
Separation register: one line per in-scope object with owner, disposition (moves natively, moves with a migrator, rebuilt in the target, stays with the parent), the evidence behind it, the signatory on each side, and its planned wave.
Target design document: new tenant versus acquirer's tenant with the reasoning, identity and naming model, licensing plan for the divested headcount, tenant-level configuration baseline for Day 1, and the deliberate gaps that will be closed after separation rather than before.
Domain and namespace plan: which domains move and when, the removal prerequisites in the source tenant, the verification and cutover steps in the target, mail-flow handling for the old namespace during the TSA, and the rollback position at each step.
Day-1 identity and licensing plan: how divested users authenticate on their first morning, what licences they hold, what they can reach on both sides, and what has intentionally not moved yet.
Hold and retention position paper: every held or retained object, what Microsoft's cross-tenant tooling will and will not do with it, and the options — release and move, retain in the parent and grant access under the TSA, export for the buyer, or exclude — for your counsel to choose from.
Coexistence design: mail routing and the source-side mail user, Exchange organization relationship and free/busy, B2B collaboration or Microsoft Entra cross-tenant synchronization with its licence requirement, Teams external access or shared channels, cross-tenant file access where needed, and the dated teardown plan for every one of them.
Sequenced wave plan: every per-workload move mapped to the IT Partner service or tool that delivers it, in dependency order, with entry and exit criteria, freeze windows, rollback gates and the deal dates it is anchored to.
Cutover coordination: run-of-day plans for each wave and for the domain cutover, a single change log across both tenants, escalation paths on both sides, and reconciliation of every wave's result into the separation register.
Communications pack: drafted announcements, timeline notices and Day-1 instructions for the divested users and for the retained organization, plus the profile-rebuild and sign-in guidance users need on their move day.
Parent-tenant de-provisioning runbook and execution evidence: access removal for divested identities, guest and cross-tenant access cleanup, organization relationship and migration endpoint removal, app credential rotation, device unenrolment, licence reclamation against renewal dates, and domain release.
TSA-exit evidence pack and closing report: what left with dates and counts, what stayed with the reason and the signature, the access-removal record, residual risks and open items with owners, and the handover notes the target tenant's administrators need.

How the work unfolds

1. Kickoff, deal constraints and read-only discovery (weeks 1-2)

Confirm the close date, the TSA-exit date and any regulatory or customer-notification dates that bound the plan, name the decision-makers on both sides, and take read-only access to the source tenant. Inventory users, groups, mailboxes, OneDrive, SharePoint, Teams, applications, devices, licences, retention and holds, with volumes. Nothing changes in either tenant in this phase.

2. Separation register and dispositions (weeks 2-3)

Work object by object with the business owners on each side: what belongs to the divested entity, what stays, what has to be copied and split. Legal and compliance take the hold and retention items. The register comes back signed — it is the document the rest of the program executes against.

3. Target design, domain plan and licence quantities (weeks 3-4)

Decide new tenant or acquirer's tenant and design it: identity, naming, licensing, Day-1 configuration baseline. Fix the domain sequence and its dates. Quantify the Cross-Tenant User Data Migration licences, any SharePoint or third-party migrator licensing, and the target subscriptions — with lead time, because moves fail without the licence in place.

4. Coexistence build and wave plan (weeks 4-5)

Stand up the coexistence the TSA period needs — mail routing, free/busy, directory presence, Teams reach — and publish the wave plan: every per-workload move scoped to its service or tool, in dependency order, with entry and exit criteria, freeze windows and rollback gates. Communications go out before the first wave, not after it.

5. Wave execution and cutover coordination (weeks 5-7, deal-dependent)

The per-workload migrations run as their own engagements under this program's schedule and change control. We coordinate the run-of-day, hold the change log across both tenants, reconcile each wave into the register, and unblock what stalls. The domain cutover runs in its own window with mail continuity handled explicitly.

6. Parent-tenant de-provisioning and access removal (week 7-8)

On your written authorization and wave by wave: divested identities disabled or removed, guest and cross-tenant access settings cleaned up, organization relationship and migration endpoints removed, credentials rotated, devices unenrolled, licences reclaimed, domains released. Every step is captured as evidence as it happens rather than reconstructed afterwards.

7. TSA-exit evidence pack and closeout (week 8)

Assemble and walk through the evidence pack with both sides: what moved, what stayed, what access was removed and when, what is still open and who owns it. Hand the target tenant's administrators their configuration baseline and operating notes, and agree any post-exit support.

Prerequisites

Global Administrator (or equivalent delegated read) access to the source tenant for discovery, and administrative access to the target tenant once it exists — granted as time-bound access you approve, and read-only until the wave plan is signed.
A named decision-maker on the parent side and one on the divested or acquiring side, each empowered to sign the separation register, the target design and each wave.
The deal constraints in writing: close date, TSA-exit date, any regulatory or customer-notification dates, and the renewal dates on the parent's Microsoft agreements.
A legal or compliance contact who can rule on retention and legal hold, because moving data that is under hold is a legal decision and Microsoft's native cross-tenant tooling blocks the move until the hold is released.
A clear statement of who is being divested: the user list, the domains, the business units and the applications that go with them — or the acceptance that establishing it is part of week 2.
Purchasing authority and lead time for Microsoft licences: Cross-Tenant User Data Migration for the users whose mailboxes or OneDrive move natively, target-tenant subscriptions, Microsoft Entra ID P1 where cross-tenant synchronization or a multitenant organization is used for coexistence, and any third-party migrator licences.
Agreement on which tenant the target is — a new tenant to be built, or an acquirer's existing tenant that will receive the business unit — before the target design milestone, or the design becomes two designs.
A communication channel to affected users on both sides, and a named service-desk contact per organization for each cutover day.
Agreed change windows and freeze periods for the waves and the domain cutover, and a decision-maker available on cutover days.

Who does what

IT Partner

  • Run the read-only discovery across the source tenant and produce the data-segregation report with volumes and dependencies.
  • Build and maintain the separation register, chase the dispositions, and keep the signatures attached to the objects they cover.
  • Design the target tenant or landing zone, the domain plan, the Day-1 identity and licensing plan, and the coexistence model with its teardown.
  • Quantify the Microsoft and third-party licences the chosen migration methods require, with the lead time they need, and quote them as your CSP where you want us to.
  • Sequence and coordinate every per-workload migration, hold one change log and one risk register across both tenants, and reconcile each wave into the register.
  • Execute the parent-tenant de-provisioning runbook on your written authorization and capture the evidence as it happens.
  • Assemble the TSA-exit evidence pack, say plainly what could not be separated within the plan, and name what it would take.

Your team

  • Provide the access, the deal dates and the divestiture scope listed in the prerequisites, and name the decision-makers on both sides.
  • Make the separation decisions the register puts in front of you, including the ones where two business units both want the same content.
  • Obtain legal and compliance rulings on retention and legal hold, and accept that held data does not move until that ruling exists.
  • Buy the Microsoft licences and any third-party migrator licences in time for the waves that depend on them.
  • Approve the target design, the domain dates, each wave and the de-provisioning authorization.
  • Send the communications we draft, staff both service desks on cutover days, and own the HR, payroll, legal and commercial decisions the separation surfaces.

What's not included

The per-workload migrations themselves. Each is scoped, quoted and delivered as its own service: tenant-to-tenant email or the no-downtime, no-bounce variant, SharePoint, Teams, private chats, OneDrive, Entra ID basic or staged, in-place archives, group mailboxes, shared mailboxes, Viva Engage and Windows devices. This page sequences them; it does not re-sell their scopes.
Building the target tenant. A straightforward new tenant is the Microsoft 365 new tenant setup; an enterprise-shaped target — Conditional Access, Intune, Purview, Teams Phone, hybrid identity — is quoted per estate, and configuring an acquirer's existing tenant to receive the business unit is quoted as its own scope.
Legal, tax, HR and regulatory advice, and drafting the Transition Services Agreement itself. We plan to your TSA's dates and constraints and we tell you what is technically possible inside them; your counsel writes it and rules on hold, retention and disclosure.
Microsoft licences and Microsoft's metered charges, which are yours: the Cross-Tenant User Data Migration add-on for native mailbox and OneDrive moves, the Cross-Tenant Shared Data Migration licences for native SharePoint site moves, Microsoft Entra ID P1 where cross-tenant synchronization or a multitenant organization is used, and the target tenant's own subscriptions. We can quote and provision all of them as your CSP — see switching CSP billing to IT Partner — but they are billed to you, not through this fee.
Third-party migrator licensing and support contracts where SharePoint, Teams or chat travel on a tool rather than Microsoft's native cross-tenant features.
eDiscovery, forensic collection or legal review of the data in scope. We identify what is under hold and what the tooling will do with it; searching, collecting and reviewing content for a legal purpose is a separate engagement, and after a native cross-tenant mailbox move the source mailbox is gone, so anything the parent must keep is copied or exported before the move.
Azure resources and subscriptions, which have completely different mechanics and move through Azure Tenant-to-Tenant Resource Migration as their own workstream.
On-premises separation: splitting an Active Directory forest, dividing file servers or line-of-business application databases, physical network and site separation, and the re-platforming of ERP, finance or HR systems. Discovery names the dependencies; the work is scoped separately.
Application re-integration beyond inventory and target-side app registration: rebuilding SAML or OpenID Connect integrations, splitting shared SaaS tenants, and vendor contract novation are named in the register and quoted where you want us to do them.
Data cleansing, records disposition or archive rationalization before the move. We will tell you when moving less would be faster and cheaper; deciding what to delete is yours, and executing it can be quoted.
Ongoing operation of either tenant after exit. Post-exit engineer support is Post-Migration Admin Support and Knowledge Transfer; 24/7 coverage, monitoring and ongoing administration are optional extra-cost add-ons delivered through IT Partner's NOC, third-party support partnerships and a Microsoft Premier Support agreement.

Limitations & technical notes

!From $7,500 is the floor for the program layer on a single-source, single-target carve-out of roughly 100-2,000 seats: discovery and the separation register, target and domain design, the Day-1 identity and licensing plan, sequencing, cutover coordination, parent-tenant de-provisioning and the TSA-exit evidence pack. Estates above 2,000 seats, more than one target tenant, multi-geo tenants, heavy hold populations, on-premises separation or an Azure estate are quoted per estate. Every engagement gets a fixed written quote before work starts.
!Eight weeks is the typical shape for that size when decisions get signed on time and licences arrive on time. The schedule anchors to your close and TSA-exit dates, not to ours; where the dates cannot be met with the scope as written, we say so before the engagement starts and put the options in writing rather than discovering it in week six.
!The per-workload migrations are not in this fee. Their published prices are on their own pages and are quoted alongside the program plan, so the total is assembled from visible parts.
!Holds block native moves. Microsoft's cross-tenant mailbox migration documentation states that mailboxes on any type of hold are not migrated and the move is blocked; the cross-tenant OneDrive documentation states that OneDrive accounts with a hold policy applied are blocked and must have the hold removed, be migrated, and have the hold reapplied on the target. In a divestiture that sequence needs a written instruction from counsel, and the plan waits for it.
!Native cross-tenant mailbox and OneDrive moves require the Cross-Tenant User Data Migration add-on — a one-time per-user licence, assignable on the source or the target user object, covering both workloads. Microsoft's documentation is explicit that migrations fail without it and that no exceptions are made to the requirement. Quantities and lead time are part of the plan for exactly that reason.
!Native cross-tenant SharePoint site migration is licensed per 100 GB of data moved, and Microsoft's documentation states that the Cross-Tenant Shared Data Migration feature and its licences are currently available to Enterprise Agreement customers. It also states that the feature does not migrate Teams content, channels or their structure — only the SharePoint site content behind a Teams-connected site. For most CSP estates, SharePoint and Teams therefore travel on a third-party migrator, and the tool's licence and its own limits become part of the plan.
!Cross-tenant moves are documented as one-and-done: content is moved and a redirect is left behind at the source, and incremental or delta passes cannot be performed. Sites and OneDrive accounts must be read/write at the source, target sites must not already exist, per-site and per-account limits of 5 TB or one million items apply, the full path must stay under 400 characters, and Microsoft's documentation notes that source tenants with service encryption using Microsoft Purview Customer Key fail the move. Those constraints shape the wave plan; they are not negotiable at cutover.
!Tenant configuration does not migrate. Retention policies and labels, sensitivity labels and their protection, DLP, Conditional Access, Intune policies, mail-flow rules, Teams voice configuration and app registrations are re-created in the target as new configuration. Microsoft's cross-tenant SharePoint documentation additionally notes that sites containing sensitivity labels with user-defined permissions cannot be migrated until those labels are removed, and that workflows, apps, Power Apps and Power Automate flows must be re-created on the target.
!Fidelity limits belong to the workload pages and are not restated or overstated here. What matters at program level: Microsoft documents that a native cross-tenant mailbox move carries user-visible mailbox content and recoverable items but not Teams chat folder content, Outbox items or signatures; that Teams meeting URLs do not survive and meetings need re-creating; that Microsoft 365 groups are not supported by cross-tenant mailbox migration; and that after a successful move the source mailbox is deleted and is no longer searchable in the source tenant. Anything the parent must retain is copied or exported before its wave.
!A custom domain can be verified in only one Microsoft 365 tenant, so the domain cutover is a dated event with prerequisites in the source tenant, not a gradual transition. Where mail continuity through that window is critical, the MX spooler service and the no-downtime email migration method are scoped alongside it, and where the divested business is also rebranding, the domain change and rebranding service covers the naming work.
!Coexistence has a licence cost and an end date. Microsoft Entra cross-tenant synchronization requires a Microsoft Entra ID P1 licence for each synchronized user in their home tenant (group synchronization requires Microsoft Entra ID Governance or the Microsoft Entra Suite), and the multitenant organization capability requires Entra ID P1 as well. Every coexistence mechanism we build is written with its teardown, because at TSA exit the two companies are no longer related.
!Discovery is read-only, and nothing changes in either tenant until you have signed the separation register, the target design and the specific scope of each wave. De-provisioning runs only on your written authorization, wave by wave.
!Technical content reviewed September 2026 against Microsoft's current cross-tenant mailbox, OneDrive and SharePoint migration documentation and the Microsoft Entra cross-tenant synchronization and multitenant organization documentation. Microsoft's documentation is authoritative where the two differ, and licensing availability in particular changes without notice — we confirm it against your agreement during discovery.

Frequently asked questions

What exactly do I get for the From $7,500, and what is quoted on top?

You get the program layer: read-only discovery across the source tenant, the separation register that says what leaves and what stays with a signature against each line, the target and domain design, the Day-1 identity and licensing plan, the coexistence design and its teardown, the sequenced wave plan, cutover coordination across both tenants, the parent-side de-provisioning runbook and its execution evidence, and the TSA-exit evidence pack. Quoted on top: each per-workload migration at its published price, the target tenant build, any third-party migrator, and Microsoft's own licences. From $7,500 is the floor for a single-source, single-target carve-out of about 100-2,000 seats; you get a fixed written quote before work starts.

Can Microsoft just split our tenant?

No. There is no operation that divides a Microsoft 365 tenant — the job people still search for as an Office 365 tenant separation or a tenant split — and there is no way to detach a business unit with its data intact. A carve-out is always: stand up or extend a target tenant, move the objects that belong to the divested business through the cross-tenant mechanisms each workload supports, re-create the configuration that cannot move, and then remove the access that should no longer exist in the parent. The program layer exists because those steps have dependencies on each other and on dates you do not control.

The divested business keeps its domain. How does that work?

A custom domain can be verified in only one Microsoft 365 tenant at a time, so it has to be removed from the source tenant before it can be verified in the target — which means every object in the source that references it has to be dealt with first, and the cutover is a dated event the rest of the plan sequences around. Mail continuity through that window is designed explicitly: routing from the source side while mailboxes still live there, spooling where inbound mail must never bounce, and the target's mail flow verified before the switch. If the divested business is rebranding instead, the new namespace is stood up in advance and the old addresses keep receiving for as long as the TSA requires.

Some mailboxes and sites are under legal hold. What happens to them?

They stop, until counsel decides. Microsoft's documentation states that mailboxes on any type of hold are not migrated and the move is blocked, and that OneDrive accounts with a hold policy applied are blocked too — the documented path is to remove the hold, migrate, and reapply it on the target. In a divestiture that is a legal decision with a preservation obligation attached, and it is usually the parent's counsel who owns it while the buyer wants the data. We inventory every held object in week one, put the options in writing — release and move, retain in the parent and grant access under the TSA, export for the buyer, or exclude from scope — and the wave plan waits for the instruction rather than working around it.

What Microsoft licences does the migration itself need?

Native cross-tenant mailbox and OneDrive moves need the Cross-Tenant User Data Migration add-on: a one-time, per-user licence that can be assigned on either the source or the target user object and that covers both workloads. Microsoft's documentation states plainly that migrations fail without it and that no exceptions are made. Native cross-tenant SharePoint site migration is licensed separately, per 100 GB of data moved. Coexistence through cross-tenant synchronization or a multitenant organization requires Microsoft Entra ID P1. All of it is bought by you — we quantify it, tell you the lead time, and can quote and provision it as your CSP, but it is billed to you and it is not inside this fee.

Can we move SharePoint and Teams with Microsoft's native tooling?

Sometimes. Microsoft's cross-tenant SharePoint site migration documentation states that the Cross-Tenant Shared Data Migration feature and its licences are currently available to Enterprise Agreement customers, and that the feature does not migrate Teams content, channels or their structure — a Teams-connected site moves as SharePoint content only. So even where the native path is open to you, Teams itself needs another answer. In practice most CSP estates move SharePoint and Teams on a third-party migrator, which also buys you delta passes that the native one-shot moves do not offer. We confirm what your agreement can actually buy during discovery and price the plan on the answer, not on the assumption.

Can both companies keep working during the TSA?

That is what the coexistence design is for, and it is temporary on purpose. Mail keeps following people because a migrated user's source mailbox converts to a mail user stamped with a routing address; free/busy works across the boundary through an Exchange organization relationship; the other side stays visible in the directory through B2B collaboration or Microsoft Entra cross-tenant synchronization; Teams external access or shared channels cover chat and meetings. Each of those is a live link between two companies that are separating, so each one is built with a removal date, an owner and the evidence to be captured before it goes.

What is in the TSA-exit evidence pack?

What left, what stayed, and who lost access — with dates. Concretely: the separation register in its final state with every disposition and signature; per-wave migration records with counts and completion dates; the retained list with the reason each item stayed; the access-removal record showing when divested identities were disabled or deleted, when guest and cross-tenant access settings were cleaned up, when the organization relationship and migration endpoints were removed, when credentials were rotated and devices unenrolled; licence reclamation and domain release evidence; and the open-items list with an owner and a date against each. It is written to be handed to your counsel, the buyer's diligence team or an auditor without translation.

How long does a carve-out take?

About eight weeks is typical for 100-2,000 seats with one source tenant and one target: roughly two weeks of discovery, one to two on the register and the target design, one on coexistence and the wave plan, two to three of waves and cutovers, and the final week on de-provisioning and the evidence pack. The variables that actually move the date are how long the separation decisions take to sign, whether held data has a ruling, when the migration licences arrive, and how much of SharePoint and Teams needs a third-party tool. Your plan is anchored to your close and TSA-exit dates, and if those dates do not fit the scope we say so before we start.

New tenant, or land the business unit in the acquirer's tenant?

Both are normal and the choice belongs in week three, not week seven. A new tenant gives the divested business a clean identity boundary, its own agreements and no inherited configuration — at the cost of building everything and running it from Day 1. Landing in an acquirer's tenant means the target already has identity, security baselines and a service desk, but the incoming users inherit policies designed for someone else, naming and licensing have to be reconciled, and the acquirer's compliance posture now covers the incoming data. We design for whichever you pick and write down the consequences either way.

Both sides need the same SharePoint site. Now what?

The register makes it a decision instead of an argument. The options are: it goes and the parent keeps a copy, it stays and the divested business gets a copy or TSA-period access, it is split by folder or library before the move, or it is exported to the buyer as a dataset rather than a live site. Which one is available depends on the content, on retention and hold, and on what the sale agreement says the buyer is entitled to — so the technical options come from us and the choice comes from your counsel and the business owner, recorded with both signatures.

What happens to Teams chats, meetings and channel content?

Channel content and files travel with the Teams migration scope; private and group chats are a separate move with real, documented limits, which is why we scope them explicitly rather than promising them. Two things to plan for at program level: Microsoft documents that Teams chat folder content is not carried by a cross-tenant mailbox move, and that Teams meeting URLs are not updated when items move, so recurring meetings have to be re-created in the target. Users are told that before their wave, not after it.

What about our app registrations and line-of-business applications?

Entra ID app registrations and enterprise applications are tenant objects — they do not move. Each in-scope application gets a line in the register: re-registered in the target with fresh credentials and consent, re-pointed at the target tenant by its vendor, split because both sides use it, or retired. Client secrets and certificates are re-issued rather than copied, and the parent rotates anything the divested side knew. The re-integration work itself — rebuilding SAML or OpenID Connect trust, splitting a shared SaaS tenant, novating a vendor contract — is named here and quoted separately, because it is application work rather than tenant work.

What do users see on their move day?

A new sign-in, and some rebuilding. They authenticate with their new identity in the target tenant; where the domain has not moved with them, their primary address changes and Microsoft's documentation notes that Outlook profiles have to be rebuilt against the new address with the local cache re-downloaded — which is a network-capacity question when a wave lands, and it is in the plan. Signatures are re-created, Teams meetings they own are re-created, and links to files that moved keep working through the redirects the cross-tenant tooling leaves behind at the source until the source tenant is deprovisioned. The communications pack tells them all of this the week before, in plain language.

After the move, can the parent still search the divested users' old mailboxes?

No, and this one surprises people. Microsoft's documentation states that after a successful cross-tenant mailbox migration the source mailbox is deleted and is not available, discoverable or accessible in the source tenant, and that eDiscovery against that user in the source no longer works because there is no mailbox there to search. If the parent has an obligation to retain that content — and in a regulated industry it usually does — the copy or export happens before the wave, on counsel's instruction. It is the single most common reason a carve-out plan gets re-sequenced late, which is why it is a week-one question here.

We are the buyer, not the seller. Can you run this from our side?

Yes — the program is the same discipline whichever side of the transaction engages us, and it works equally when the target is your existing tenant. What changes is where the leverage sits: as the buyer you usually control the target and the deadline but not the source tenant, so the register, the access to run discovery and the hold rulings all depend on the seller's cooperation under the TSA. We say that plainly in the plan and build the dependency into the wave gates. If you are consolidating an acquired tenant into yours rather than receiving a carve-out, that is Microsoft 365 Mergers and Acquisitions Tenant Consolidation.

Didn’t find your question?

Ask it here. A real engineer answers by email within one business day — and if it’s a good one, it becomes part of this page so the next person finds it.

Answered by a person, one time, to your inbox. Nothing you type here is published without a human reviewing and anonymizing it first.

Often combined with

From $7,500 per project
8 weeks
Scope my carve-out