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Device migration automation for Windows — Entra ID Device Migration

Device migration automation for Windows helps organizations migrate user devices from traditional domain-joined or workgroup environments to Entra ID using an automated migration tool to reduce manual effort, downtime, and migration errors. It is intended for organizations migrating large numbers of Windows workstations, including physical and remote devices connected through VPNs, while preserving user profiles, personal data, settings, and configurations.

Timeline 14 daysService owner Roman SotnikMigrationMicrosoft 365Office 365

What this engagement is

This service uses an automated migration tool to move Windows devices and user profiles from existing domain-joined or workgroup environments to Entra ID, formerly Azure AD. The tool supports enterprise-scale deployment for large numbers of workstations, including physical and remote devices via VPNs. IT Partner configures and customizes the migration process based on the client environment, migrates selected devices and user profiles, joins devices to Entra ID, and provides support during the migration. User information such as documents, desktop preferences, browser favorites, recent file lists, settings, and configurations is preserved during the migration process. Service SKU: ITPWW540MIGOT. Price: $6 per seat. Duration: 14 days. Manager: Roman Sotnik.

Success criteria

01Seamless migration of domain-joined or workgroup devices to Entra ID with minimal user disruption.
02Full retention of user profiles, data, and settings on migrated devices.
03Devices securely enrolled in Entra ID with all required policies applied.
04Significant reduction in downtime and migration errors due to automation and standardized processes.
05Ongoing support and troubleshooting to ensure a smooth migration experience for all users.

What you receive

Initial discovery session covering the client’s existing environment and migration requirements.
Migration strategy tailored to the client’s infrastructure, including device selection, scheduling, and profile handling.
Configured migration tool based on the client’s infrastructure.
Customized migration scripts and settings as required for large-scale or remote device migrations.
Automated migration of selected user profiles and devices to Entra ID.
Transfer of user profiles, including documents, settings, desktop configurations, and other personalized data.
Devices joined to Entra ID with security and compliance policies maintained.
Support for issues, troubleshooting, and user questions related to migrated profiles and devices.
Review of licensing requirements and compliance prior to migration.

How the work unfolds

Environment assessment and discovery

Conduct an environment assessment and discovery session.

Migration roadmap

Develop a migration roadmap that aligns with the client’s needs and schedules.

Migration tool setup

Set up the migration tool and customize the migration settings based on the device and profile requirements.

Test migration

Test migrating devices and user profiles.

Selected device migration

Begin migration of selected devices, including user profile data and domain settings.

Entra ID validation

Validate that devices are successfully joined to Entra ID.

User access validation

Ensure users retain access to their settings, data, and applications.

Technical support

Provide ongoing technical support for users and administrators.

Residual issue resolution

Address any residual issues with migrated devices or profiles.

Prerequisites

No additional Microsoft licenses are required for the migration process itself.
Entra ID (Azure Active Directory) licensing may be required depending on the client’s existing environment and Microsoft setup.
The client must provide access to the current environment, including user profiles, domain information, and device inventory.
The client must ensure readiness of the Entra ID environment for device migration, including required configurations and access.
The client must collaborate with IT Partner to define the scope of the migration, including user devices, scheduling, and expectations.

Who does what

IT Partner

  • Conduct an initial discovery session to understand the client’s existing environment and migration requirements.
  • Develop a migration strategy tailored to the client’s infrastructure, including device selection, scheduling, and profile handling.
  • Configure the migration tool based on the client’s infrastructure.
  • Customize migration scripts and settings as required for large-scale or remote device migrations.
  • Perform the automated migration of user profiles and devices to Entra ID.
  • Ensure the seamless transfer of user profiles, including documents, settings, desktop configurations, and other personalized data.
  • Join devices to Entra ID, ensuring security and compliance policies are maintained.
  • Provide support to address any issues or troubleshooting that may arise.
  • Assist users with any questions or concerns related to their migrated profiles and devices.

Your team

  • Provide access to the current environment, including user profiles, domain information, and device inventory.
  • Ensure readiness of the Entra ID environment for device migration, including required configurations and access.
  • Collaborate with IT Partner to define the scope of the migration, including user devices, scheduling, and expectations.
  • Review the migration results and provide feedback for any required adjustments.

What's not included

Procurement or cost of Microsoft licenses, hardware, replacement devices, accessories, or network equipment.
Full Microsoft Entra ID tenant design, identity architecture redesign, Conditional Access redesign, or security baseline implementation beyond the configuration needed to support the agreed device migration.
Microsoft Intune, Windows Autopilot, endpoint management, compliance policy, or application deployment implementation unless separately scoped.
Operating system upgrades, Windows reimaging, device rebuilds, firmware updates, driver remediation, hardware repair, or replacement of unsupported devices.
Application packaging, application compatibility remediation, application modernization, or troubleshooting of pre-existing application issues unrelated to the migration process.
Server migrations, Active Directory domain controller migration, Active Directory cleanup, Group Policy redesign or conversion, or decommissioning of legacy domain infrastructure.
Migration of non-Windows endpoints, mobile devices, macOS devices, Linux devices, printers, shared kiosks, or other device types not included in the agreed Windows workstation scope.
Backup, restoration, or recovery of data outside the agreed user profile migration scope, including remediation of previously corrupted, missing, or inaccessible user data.
Network, VPN, firewall, proxy, bandwidth, DNS, or connectivity remediation required to make devices reachable for migration.
End-user training, formal change management, communications campaigns, floor-walking, or after-hours/on-site support unless explicitly included in the agreed scope.
Ongoing managed services, long-term help desk support, or post-engagement endpoint operations after the migration support period is complete.

Limitations & technical notes

!Entra ID (Azure Active Directory) licensing may be required depending on the client’s existing environment and Microsoft setup.

Frequently asked questions

What is Device migration automation for Windows?

Device migration automation for Windows is a service that migrates Windows workstations from traditional domain-joined or workgroup environments to Microsoft Entra ID, formerly Azure AD. It uses an automated migration tool to reduce manual effort, downtime, and migration errors while preserving user profiles, personal data, settings, and configurations.

Which types of Windows devices can be migrated with this service?

This service is intended for Windows workstations in domain-joined or workgroup environments that need to be moved to Entra ID. It supports enterprise-scale migrations across large numbers of physical workstations and remote devices connected through VPNs, provided the client environment and access requirements are ready.

Does the service preserve user profiles and personal data?

Yes, the service is designed to preserve user profiles during the migration. Profile data can include documents, desktop preferences, browser favorites, recent file lists, settings, configurations, and other personalized data included in the selected user profile migration scope.

Does this service join devices to Microsoft Entra ID?

Yes, IT Partner migrates selected devices and joins them to Entra ID as part of the engagement. The service also includes validation that devices are successfully joined and that required security and compliance policies are maintained where they are part of the client’s configured environment.

What is included in the Device migration automation for Windows service?

The service includes an initial discovery session, a tailored migration strategy, migration tool configuration, customized migration scripts and settings when required, test migration, automated migration of selected devices and user profiles, Entra ID join validation, user access validation, and migration support. It also includes review of licensing requirements and compliance before migration.

What is not included in this service?

The original source service description does not define specific out-of-scope items or additional-cost items. Any listed exclusions are AI-drafted standard exclusions for this service type and should be confirmed with IT Partner during scoping.

How long does the service take?

The stated service duration is 14 days. The exact migration schedule within that period depends on the number of selected devices, remote connectivity conditions, profile complexity, testing results, and the migration roadmap agreed with the client.

How is the service priced?

The listed price for Device migration automation for Windows is $6 per seat. Buyers should confirm the final seat count and scope with IT Partner because pricing depends on the devices or users included in the migration engagement.

Are additional Microsoft licenses required for the migration?

No additional Microsoft licenses are required for the migration process itself. However, Entra ID licensing may be required depending on the client’s current Microsoft environment, desired configuration, and existing licensing position.

What prerequisites must be completed before migration starts?

The client must provide access to the current environment, including user profiles, domain information, and device inventory. The client must also ensure the Entra ID environment is ready for device migration, including required configurations and access, and must collaborate with IT Partner to define the migration scope, schedule, and expectations.

What happens during the engagement?

IT Partner starts with environment assessment and discovery, then develops a migration roadmap aligned with the client’s needs and schedule. The team configures the migration tool, customizes settings, performs a test migration, migrates selected devices and user profiles, validates Entra ID join status, verifies user access to settings, data, and applications, and resolves residual issues.

Will users experience downtime during the migration?

The service is designed to minimize user disruption by using automation and standardized migration processes. Some user impact may still occur during device migration, profile transition, validation, or troubleshooting, so timing and communication should be planned with IT Partner during the migration roadmap phase.

Can remote users be migrated if they are not in the office?

Yes, the service supports remote Windows devices connected through VPNs. Successful remote migration depends on connectivity, device accessibility, VPN availability, and the client providing the required access and inventory information.

Can workgroup devices be migrated, or only domain-joined devices?

The service supports migration from both traditional domain-joined environments and workgroup environments to Entra ID. IT Partner assesses the current device state during discovery and configures the migration approach based on the client’s infrastructure and selected devices.

Who is responsible for what during the migration?

IT Partner is responsible for discovery, migration strategy, migration tool configuration, script and settings customization, automated device and profile migration, Entra ID joining, validation, and migration support. The client is responsible for providing environment access, user profile and device inventory information, Entra ID readiness, migration scope decisions, scheduling input, and feedback on migration results.

Does the service include a test migration?

Yes, the implementation plan includes testing the migration of devices and user profiles before broader selected-device migration begins. This helps validate the migration tool setup, profile handling, and Entra ID join process before proceeding with the agreed migration scope.

How does the service reduce migration errors?

The service reduces migration errors by using an automated migration tool, standardized processes, and client-specific migration settings rather than relying primarily on manual device-by-device work. IT Partner also performs testing, validation, troubleshooting, and residual issue resolution to improve migration consistency.

What happens after the devices are migrated?

After migration, IT Partner validates that devices are joined to Entra ID and that users retain access to their settings, data, and applications. The service also includes ongoing technical support during the engagement and resolution of residual issues related to migrated devices or profiles.

Will security and compliance policies remain applied after migration?

The service includes joining devices to Entra ID while maintaining required security and compliance policies as part of the migration process. The exact policy behavior depends on the client’s Entra ID environment readiness and existing Microsoft configuration, so policy requirements should be reviewed during discovery.

Who manages the service engagement?

The listed manager for this service is Roman Sotnik. The service SKU is ITPWW540MIGOT, which can be used to identify the Device migration automation for Windows offering when discussing scope, pricing, and scheduling with IT Partner.

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$6 per seat
14 days
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