Microsoft Entra ID Tenant-to-Tenant Basic Transition — Microsoft 365 Tenant Migration
Entra ID Tenant-to-Tenant Basic Transition is a Microsoft Entra ID migration service for moving users, groups, and resources from one Microsoft 365 tenant to another, typically for mergers, acquisitions, restructuring, or migration to a different geographic region. Source service details: SKU ITPWW420MIGOT, price 1300, duration 5, manager Roman Sotnik.
What this engagement is
This service helps transition Microsoft Entra ID, formerly Azure AD, from one Microsoft 365 tenant to another. IT Partner supports the migration of users, groups, and resources to the new tenant, provides temporary password setup because passwords cannot be exported, and assists with device and application reconfiguration tied to Microsoft Entra ID. This is a Microsoft Azure migration service.
Success criteria
What you receive
How the work unfolds
Confirm business drivers, source and target tenants, expected user and group scope, migration constraints, cutover preferences, success criteria, and key stakeholders.
Review the source tenant identity inventory, including users, groups, domains, sign-in names, role assignments, device dependencies, and applications or services tied to Microsoft Entra ID.
Validate target tenant access, administrative permissions, licensing assumptions, domain readiness, baseline Entra ID settings, and any policies that could affect user sign-in.
Prepare the user and group mapping approach, login naming approach, temporary password handling, cutover checklist, validation approach, and user communication requirements.
Transition a small representative sample where feasible, verify sign-in behavior, confirm group mapping, validate temporary passwords, and adjust the runbook before full execution.
Create, update, or migrate in-scope Entra ID users and groups in the target tenant, apply the agreed temporary password process, and perform the planned identity cutover activities.
Provide agreed assistance and guidance for devices, applications, and services that authenticate through Microsoft Entra ID so owners can complete required reconfiguration.
Validate representative user sign-in, group membership, basic access behavior, and identified Entra ID dependencies. Track and triage transition issues discovered during validation.
Provide final status, known issues, recommended next steps, and administrative handover information for the target tenant.
Prerequisites
Who does what
IT Partner
- Transfer users and groups to the new tenant while preserving logins.
- Set up temporary passwords so users can access the new tenant and set up permanent credentials.
- Provide assistance with reconfiguring devices that use Microsoft Entra ID for authentication.
- Provide help with reconfiguring applications and services tied to Microsoft Entra ID.
- Provide customized migration plans to fit the client’s business size and needs.
- Provide support from planning to execution.
Your team
- Provide timely administrative access or approve delegated access for the source and target tenants.
- Confirm the in-scope users, groups, domains, devices, applications, and services for the basic transition.
- Supply or approve the desired target login format, user mapping, group mapping, and any naming changes.
- Ensure required Microsoft licenses, subscriptions, and third-party licenses are available in the target environment.
- Provide DNS access and approve any custom domain changes if domain movement or verification is required.
- Communicate the migration schedule, expected sign-in changes, and temporary password instructions to end users.
- Coordinate business application owners, device owners, and help desk teams for testing and reconfiguration.
- Participate in pilot testing, validation, and final acceptance of the completed transition.
- Maintain business decisions, approvals, and change-management communications outside the technical migration tasks.
What's not included
Limitations & technical notes
Frequently asked questions
What is the Entra ID Tenant-to-Tenant Basic Transition service?
Entra ID Tenant-to-Tenant Basic Transition is a Microsoft Entra ID migration service for moving users, groups, and resources from one Microsoft 365 tenant to another. It is typically used for mergers, acquisitions, restructuring, or migration to a different geographic region, because those scenarios often require identities and related Entra ID configuration to be established in a new tenant.
What does this tenant-to-tenant transition include?
The service includes migration of users, groups, and resources to a new Microsoft Entra ID tenant, plus temporary password setup for users. IT Partner also provides support for reconfiguring devices that use Microsoft Entra ID for authentication and guidance for applications and services tied to Microsoft Entra ID.
Does this service migrate Microsoft Entra ID or Azure AD?
Yes, this service transitions Microsoft Entra ID, formerly called Azure Active Directory or Azure AD, from one Microsoft 365 tenant to another. The scope is identity-focused, because the stated deliverables are users, groups, resources, temporary passwords, and Entra ID-related device and application reconfiguration support.
Will user logins be preserved during the migration?
The stated scope includes user and group migration to the new tenant while preserving logins. The exact handling of domains, usernames, and sign-in formats should be confirmed during planning, because tenant-to-tenant identity behavior can depend on the source and target tenant configuration.
Can users keep their existing passwords after the tenant migration?
No, existing passwords cannot be exported due to security restrictions. IT Partner sets up temporary passwords so users can access the new tenant and then create permanent credentials.
What happens to user passwords during the transition?
Users receive temporary passwords in the new tenant because Microsoft Entra ID passwords cannot be exported from the source tenant. After first access, users set up permanent credentials in the new tenant according to the migration approach agreed with IT Partner.
Does the service include group migration?
Yes, group migration is included as part of the stated deliverables. IT Partner transfers users and groups to the new Microsoft Entra ID tenant as part of the basic tenant-to-tenant transition.
Does this service include device reconfiguration?
The service includes assistance with reconfiguring devices that use Microsoft Entra ID for authentication. The exact amount of hands-on device work, device count, and any endpoint management changes should be confirmed with IT Partner before the engagement, because the provided scope describes assistance rather than a detailed device deployment plan.
Does this service include application and service reconfiguration?
The service includes guidance and help for reconfiguring applications and services tied to Microsoft Entra ID. It does not list every supported application type or integration scenario, so application-specific requirements should be reviewed with IT Partner during planning.
Is this a full Microsoft 365 tenant migration service?
This offering is specifically for Microsoft Entra ID tenant-to-tenant basic transition, not a fully defined migration of every Microsoft 365 workload. The stated scope covers identities, groups, resources, temporary passwords, and Entra ID-related device and application guidance, so mailboxes, SharePoint, Teams, OneDrive, or other workload migrations should be confirmed separately if required.
How long does the Entra ID Tenant-to-Tenant Basic Transition take?
The source service record lists the duration as 5, but it does not specify the unit. Prospective buyers should confirm with IT Partner whether that means hours, days, or another delivery unit before scheduling the migration.
How much does the service cost?
The listed price for Entra ID Tenant-to-Tenant Basic Transition is 1300 for SKU ITPWW420MIGOT. The currency, taxes, and whether any additional work is billable are not specified in the provided service details, so buyers should confirm the final commercial terms with IT Partner.
What happens during the engagement?
IT Partner provides support from planning to execution, including a customized migration plan based on business size and needs. The engagement covers transferring users and groups, setting up temporary passwords, and assisting with Entra ID-related device, application, and service reconfiguration.
What prerequisites are required before starting the transition?
The provided service details do not list prerequisites such as required tenant access, licensing, identity configuration, domain readiness, or administrative permissions. These items should be confirmed with IT Partner before kickoff, because tenant-to-tenant identity transitions usually depend on the current and target tenant environments.
What is IT Partner responsible for in this service?
IT Partner is responsible for transferring users and groups to the new tenant while preserving logins, setting up temporary passwords, and supporting reconfiguration of devices, applications, and services tied to Microsoft Entra ID. IT Partner also provides a customized migration plan and support from planning through execution.
What is the client responsible for?
The provided service content does not list formal client responsibilities. Buyers should confirm required client tasks with IT Partner, such as providing tenant access, approving the migration plan, communicating with users, or coordinating application and device owners, because those responsibilities are not defined in the source scope.
Will there be downtime or user disruption during the migration?
The provided service details do not specify expected downtime or a guaranteed no-downtime migration. Users should expect at least a sign-in change because they receive temporary passwords for the new tenant, and the detailed business impact should be reviewed with IT Partner during planning.
What happens after the transition is completed?
After the transition, users access the new Microsoft Entra ID tenant using temporary passwords and then set up permanent credentials. Devices, applications, and services tied to Microsoft Entra ID may also need reconfiguration support or validation based on the migration plan.
What is not included in this basic transition service?
The provided service details do not include a written exclusions list. The only explicit limitation is that passwords cannot be exported, so any work outside the stated scope—such as specific Microsoft 365 workload migration, advanced application remediation, or large-scale device deployment—should be confirmed with IT Partner before purchase.
Who manages this service at IT Partner?
The service record lists Roman Sotnik as the manager for Entra ID Tenant-to-Tenant Basic Transition. Buyers can reference SKU ITPWW420MIGOT when discussing scope, pricing, timing, and readiness with IT Partner.