Viva Engage Tenant-to-Tenant Migration — Microsoft 365 Network Migration

The Viva Engage Tenant-to-Tenant Migration service includes verifying the source Viva Engage network configuration, configuring and setting up the destination tenant Viva Engage network, and migrating Viva Engage data from one Microsoft 365 tenant to another. The migration scope includes associated Viva Engage resources such as users, groups, conversations, files, and other Viva Engage data as applicable to the project.

IT Partner’s Viva Engage Tenant-to-Tenant Migration is listed as a 7-day service. The exact plan may vary depending on the customer’s needs, source environment condition, destination setup requirements, and any issues found during verification.

The Viva Engage Tenant-to-Tenant Migration service is priced at $3500 per project. The listed SKU is ITPWW520MIGOT, and any scope questions should be confirmed with IT Partner before the engagement begins.

An organization typically needs Viva Engage Tenant-to-Tenant Migration during a merger, acquisition, or internal restructuring where Viva Engage communication and collaboration must move from one Microsoft 365 tenant to another. The service is designed to help maintain continuity by moving the Viva Engage network and associated data into the destination tenant.

The service is designed to migrate Viva Engage network data from the source Microsoft 365 tenant to the destination Microsoft 365 tenant, including users, groups, conversations, files, and other Viva Engage resources. Final migration details should be validated during planning because the service plan may vary depending on the customer’s environment and requirements.

The service is considered successful when the source Microsoft 365 Viva Engage network has been migrated to the destination Microsoft 365 Viva Engage network and is accessible by users. Additional success criteria include required groups and members being created and working properly, and conversations being migrated to the destination Viva Engage network.

The engagement includes a kickoff meeting, a pre-migration source system health check, destination Viva Engage network setup, Viva Engage data migration, and verification with issue fixing if needed. This staged approach is used because Viva Engage tenant-to-tenant migration requires planning, configuration, data movement, and validation to reduce disruption and avoid data loss.

The source and target connector accounts must have Microsoft 365 or Office 365 E3 or E5 licenses and Viva Engage Enterprise licenses. The connector accounts must also have either the Global Administrator role or the combination of Viva Engage Administrator and User Administrator roles.

The client must provide access to both the source and destination Microsoft 365 tenants and Viva Engage networks. This access is necessary because IT Partner must verify the source configuration, set up the destination Viva Engage network, and migrate data between tenants.

The client is responsible for providing a dedicated point of contact to work with IT Partner and for providing access to the source and destination tenants and Viva Engage networks. These responsibilities are important because timely access and decision-making help the migration proceed according to plan.

IT Partner is responsible for verifying the source Viva Engage network configuration, configuring and setting up the destination tenant Viva Engage network, and migrating data from one Microsoft 365 tenant to another. IT Partner also performs verification and issue fixing as part of the implementation plan.

Yes, destination Viva Engage network setup is included in the Viva Engage Tenant-to-Tenant Migration service. IT Partner configures and sets up the destination tenant Viva Engage network before migrating data into it.

Yes, the implementation plan includes a pre-migration source system health check. This step helps validate the source Viva Engage environment before migration activities begin.

Yes, one of the service success criteria is that all necessary groups and members are created and working properly in the destination Microsoft 365 Viva Engage network. The exact group and membership handling should be reviewed during the kickoff and planning steps based on the source configuration.

Yes, conversation migration is a stated success criterion for the Viva Engage Tenant-to-Tenant Migration service. IT Partner migrates Viva Engage data from the source Microsoft 365 tenant to the destination Microsoft 365 Viva Engage network and verifies the results.

The service is designed to help minimize disruption to users, but the provided scope does not specify a guaranteed downtime window or zero-downtime commitment. Any expected user impact should be confirmed with IT Partner during planning because the migration plan may vary depending on the customer’s needs and environment.

The service does not include migration of non-Viva Engage Microsoft 365 workloads, licensing procurement, tenant licensing changes, domain migration, broader tenant consolidation, remediation of pre-existing or unsupported content issues, custom development, third-party application reconfiguration, formal end-user training, or extended post-migration support unless those items are separately scoped or agreed.

After the Viva Engage data migration, IT Partner performs verification and fixes issues if any are identified within the engagement scope. Completion is measured against the stated success criteria, including destination accessibility, working groups and members, and migrated conversations.

The Viva Engage Tenant-to-Tenant Migration service lists Roman Sotnik as the manager. For project-specific details, timing, and any scope clarifications, the customer should confirm directly with IT Partner.