Dynamics 365 Licensing Calculator
Describe who uses which Dynamics 365 apps: sellers, service agents, finance, field technicians, Business Central users, Team Members. The calculator applies Microsoft’s base-and-attach rule per person, adds Team Members and the per-tenant Customer Insights, and returns the license lines and the monthly and annual totals at Microsoft list price for your segment, with the SKUs ready for a quote.
01 Price list
Microsoft list prices differ by segment. Pick yours; every line below re-prices.
02 People, in groups that use the same apps
One group per role. For a full user, tick every app that person works in: the most expensive app becomes the base license and each further qualifying app is an attach.
Base license for the first app, attach for each further app the base qualifies.
Base license for the first app, attach for each further app the base qualifies.
Light use: the Sales, Customer Service and Project Operations Team Member modules plus time, expense and self-service in the operations apps. Not a base license.
03 Customer Insights
Licensed per tenant, not per user. The attach price needs ten or more licenses of one qualifying application (Customer Service, Sales, Field Service, Finance, Supply Chain Management or Commerce); the largest here is 14 on Sales.
| Line | Role | Qty | Unit / mo | Monthly |
|---|---|---|---|---|
| Sales Enterprise | base | 10 | $105.00 | $1,050.00 |
| Customer Service Enterprise | base | 4 | $105.00 | $420.00 |
| Sales Enterprise (attach to Customer Service Enterprise) | attach | 4 | $20.00 | $80.00 |
| Team Member (Sales, Customer Service, Project Operations) | light user | 20 | $8.00 | $160.00 |
| Total per month | 34 | $50.29 | $1,710.00 |
Microsoft list price, Commercial segment, per user per month on an annual commitment paid upfront. Before a quote is binding, a person checks the base behind every attach line, the minimum purchases and the segment eligibility.
How Dynamics 365 licensing works
Every full user holds one base license, the highest-priced app they use, at full price. A further app on the same person is an attach license only when Microsoft's matrix lists that base as qualifying it; otherwise the second app is licensed at its own base price. The calculator makes the most expensive app the base and applies the matrix from the Dynamics 365 Licensing Guide, November 2026.
Who qualifies whom: Sales Enterprise, Customer Service Enterprise, Field Service, Sales Professional and Customer Service Professional attach to most customer engagement and operations bases. Finance, Supply Chain Management and Commerce attach only to one another. Project Operations and Human Resources attach to the operations apps, to each other and to Sales Premium. A Sales Professional base qualifies only Customer Service Professional, and nothing attaches to a Customer Service Professional base.
Attach is per person, not a volume discount. A second person needs a base license of their own.
Team Members and Operations – Activity are not base licenses and nothing attaches to them. Team Members covers the Sales, Customer Service and Project Operations Team Member modules plus time, expense and self-service entries in the operations apps; Operations – Activity covers limited use of Commerce, Finance, Human Resources, Project Operations and Supply Chain Management.
Business Central Essentials attaches at the attach price only to a Sales Enterprise, Customer Service Enterprise, Customer Service Premium or Field Service base. Business Central Premium has no attach SKU, but as a base it qualifies Sales Enterprise, Customer Service Enterprise and Field Service, and the Professional editions, at the attach price. A tenant licenses all its full Business Central users on one edition. verify with Microsoft
Minimum purchase, per product and counting base and attach licenses: 20 for Commerce, Project Operations and Supply Chain Management, 10 for Supply Chain Management Premium (Dynamics 365 Licensing Guide, November 2026), and 20 for Finance under the Microsoft Product Terms the guide points to. verify with Microsoft
Customer Insights is licensed per tenant. The attach price needs ten or more licenses of one qualifying application in the tenant: Customer Service, Sales, Field Service, Finance, Supply Chain Management or Commerce. Licenses of different applications are not added together. verify with Microsoft
Not modeled: Microsoft Relationship Sales (priced on request, ten-license minimum), Remote Assist, Contact Center add-ons, device licenses, capacity add-ons, sandboxes and the operations overage SKUs. A quote adds them where a scenario needs them.
Quick start
- Pick the price list: Commercial, Nonprofit, Education or Government.
- Add one group per role and tick every app those people work in. The most expensive app becomes the base; the rest attach.
- Add Team Members, Business Central Team Members or Operations – Activity users as their own groups.
- Decide on Customer Insights for the tenant, read the lines, and send the scenario to a quote or copy the summary.
Tip: the “every app as a base” figure shows what the same people would cost without attach pricing. Each attach line names the base that qualifies it, straight from the matrix in Microsoft’s licensing guide; a row whose second app does not attach to its base is flagged.
Example scenarios
01Sales team with a service desk
10 sellers on Sales Enterprise, 4 people who sell and work cases, 20 Team Members who read and add notes.
Load this scenario →Finance and operations
25 Finance users, 10 who also run Supply Chain Management, 40 Operations – Activity users on the warehouse floor.
Load this scenario →Business Central company
8 full Essentials users, 25 Business Central Team Members who approve and look things up.
Load this scenario →Assumptions and sources
- Sales Enterprise list price
Priced from our subscription page — SKU “Dynamics 365 Sales Enterprise Edition”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Sales Enterprise attach list price
Priced from our subscription page — SKU “Dynamics 365 Sales Enterprise Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Sales Premium list price
Priced from our subscription page — SKU “Dynamics 365 Sales Premium”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Customer Service Enterprise list price
Priced from our subscription page — SKU “Dynamics 365 Customer Service Enterprise”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Customer Service Enterprise attach list price
Priced from our subscription page — SKU “Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Customer Service Premium list price
Priced from our subscription page — SKU “Dynamics 365 Customer Service Premium”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Field Service list price
Priced from our subscription page — SKU “Dynamics 365 Field Service”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Field Service attach list price
Priced from our subscription page — SKU “Dynamics 365 Field Service Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Project Operations list price
Priced from our subscription page — SKU “Dynamics 365 Project Operations”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Project Operations attach list price
Priced from our subscription page — SKU “Dynamics 365 Project Operations Attach”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Finance list price
Priced from our subscription page — SKU “Dynamics 365 Finance”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Finance attach list price
Priced from our subscription page — SKU “Dynamics 365 Finance Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Finance Premium list price
Priced from our subscription page — SKU “Dynamics 365 Finance Premium”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Supply Chain Management list price
Priced from our subscription page — SKU “Dynamics 365 Supply Chain Management”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Supply Chain Management attach list price
Priced from our subscription page — SKU “Dynamics 365 Supply Chain Management Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Supply Chain Management Premium list price
Priced from our subscription page — SKU “Dynamics 365 Supply Chain Management Premium”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Commerce list price
Priced from our subscription page — SKU “Dynamics 365 Commerce”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Commerce attach list price
Priced from our subscription page — SKU “Dynamics 365 Commerce Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Human Resources list price
Priced from our subscription page — SKU “Dynamics 365 Human Resources”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Human Resources attach list price
Priced from our subscription page — SKU “Dynamics 365 Human Resources Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Sales Professional list price
Priced from our subscription page — SKU “Dynamics 365 Sales Professional”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Sales Professional attach list price
Priced from our subscription page — SKU “Dynamics 365 Sales Professional Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Customer Service Professional list price
Priced from our subscription page — SKU “Dynamics 365 Customer Service Professional”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Customer Service Professional attach list price
Priced from our subscription page — SKU “Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Business Central Essentials list price
Priced from our subscription page — SKU “Dynamics 365 Business Central Essentials”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Business Central Essentials attach list price
Priced from our subscription page — SKU “Dynamics 365 Business Central Essentials Attach”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Business Central Premium list price
Priced from our subscription page — SKU “Dynamics 365 Business Central Premium”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Dynamics 365 Team Members list price
Priced from our subscription page — SKU “Dynamics 365 Team Members”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Business Central Team Members list price
Priced from our subscription page — SKU “Dynamics 365 Business Central Team Members”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Operations – Activity list price
Priced from our subscription page — SKU “Dynamics 365 Operations – Activity”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education, Government price lists. - Customer Insights (per tenant) list price
Priced from our subscription page — SKU “Dynamics 365 Customer Insights”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Customer Insights attach (per tenant) list price
Priced from our subscription page — SKU “Dynamics 365 Customer Insights Attach”, annual commitment paid upfront, shown as the monthly equivalent. On the Commercial, Nonprofit, Education price lists. - Segment and terms. Microsoft list prices in US dollars for the segment you pick, annual commitment paid upfront where the catalog offers it, shown as a monthly equivalent. Monthly-commitment terms run higher. Taxes are excluded.
- Rules. The base-and-attach matrix, the minimums, the Team Members scope and the Customer Insights condition are transcribed from Microsoft’s Dynamics 365 Licensing Guide, November 2026 (pages 6, 17, 22, 45, 58, 64 and 65). The Finance minimum comes from the Microsoft Product Terms the guide points to, and the one-edition Business Central rule from Microsoft’s Business Central documentation; rules marked “verify” are checked against the current terms for your tenant before a quote is binding.
- Not modeled. Microsoft Relationship Sales (priced on request), Remote Assist, device licenses, Dataverse and operations capacity, sandboxes, Contact Center add-ons, Sales Insights, Customer Voice and the overage SKUs. A quote adds them where a scenario needs them.
Dynamics 365 pricing guides
- Dynamics 365 pricing guide 2026: Sales, Customer Service, Field Service, Business Central, Commerce, Customer Insights, Contact Center and Project Operations
- Dynamics 365 Sales Professional vs Enterprise vs Premium: Licensing and Pricing in 2026
- Dynamics 365 Customer Service Professional vs Enterprise vs Contact Center: Pricing and Licensing 2026
- Dynamics 365 Project Operations Licensing and Pricing 2026: Full, Attach, and Team Members
- Business Central Essentials vs Premium vs Team Members: 2026 Prices
- Dynamics 365 Customer Insights Pricing 2026: Journeys, Data, Attach
Questions this calculator gets asked
What is a Dynamics 365 attach license?
A lower-priced license for a person who already holds a qualifying Dynamics 365 base license and needs a second app. The first app is the base at full price; each further app on the same person is an attach when Microsoft's matrix lists that base as qualifying it (Dynamics 365 Licensing Guide, November 2026, page 6). Base and attach licenses carry the same capabilities; the attach brings no platform entitlements of its own.
Which app should be the base license?
The highest-priced app the person uses: the guide requires the first application license to be the highest-priced one. The calculator does that, then prices every further app as an attach where that base qualifies it, or as a further base where it does not, and names the base each attach rides on.
Can a Sales Enterprise user add Customer Service Professional as an attach?
Yes. The Professional editions attach to most customer engagement and operations bases, Business Central included. The other direction is narrower: a Sales Professional base qualifies only Customer Service Professional, and nothing attaches to a Customer Service Professional base. Two editions of one application, such as Sales Professional and Sales Enterprise, never sit on one person; the calculator prices both at their base price and flags the row.
Which bases qualify Business Central Essentials for the attach price?
Sales Enterprise, Customer Service Enterprise, Customer Service Premium and Field Service. On a Finance, Supply Chain Management, Commerce or Project Operations base, Business Central Essentials is a second base license at its own price. Business Central Premium has no attach SKU, but as a base it qualifies Sales Enterprise, Customer Service Enterprise and Field Service at the attach price.
Do Team Members count toward the Customer Insights attach price?
No. The attach price needs ten or more licenses of one qualifying application in the tenant: Customer Service, Sales, Field Service, Finance, Supply Chain Management or Commerce. Team Members, Project Operations, Human Resources and Business Central do not count, and licenses of different applications are not added together: six Sales and six Customer Service users do not make ten.
Why does the calculator warn about 20 licenses?
Commerce, Project Operations and Supply Chain Management each carry a minimum purchase of 20 full-user licenses and Supply Chain Management Premium of 10, stated in the Dynamics 365 Licensing Guide, November 2026; the guide refers Finance to the Microsoft Product Terms, which carry 20. The minimum is met per product, counting base and attach licenses, so a Finance deployment of 12 people needs 8 more licenses or a different plan.
Are these the prices we would pay?
They are Microsoft's list prices from the current price list for the segment you pick, per user per month on an annual commitment paid upfront. Monthly-commitment terms run higher. The quote link carries the exact SKUs; a person checks every line before a quote is binding.