Dynamics 365 Administrator on Demand is a recurring managed service for supplementary on-demand professional help with Dynamics 365 tenant issues and irregular administration chores. Support is available by phone, through a Microsoft Teams session, or remotely.
IT Partner provides on-demand support for Dynamics 365 tenant administration issues. The service covers management tasks for the Dynamics 365 subscription, Dynamics 365 online instances, users, security roles, and configuration data. It is intended to help with irregular administration chores rather than training, desktop software settings, or development of new features.
Service onboarding and scope confirmation — confirm the Dynamics 365 tenant, covered environments, authorized requestors, support contact details, and the types of administration requests expected under the recurring service.
Access and permissions setup — establish approved administrative or delegated access needed to perform covered Dynamics 365 online tenant, user, instance, security role, and configuration administration tasks.
Request intake and triage — receive on-demand administration requests by the agreed support channel, confirm the business objective, check whether the request is within scope, and identify any required approvals or timing constraints.
Administration task execution — perform the approved Dynamics 365 administration activity, such as managing subscription settings, online instances, users, security roles, or configuration data, using standard Microsoft administrative tools and safe change practices.
Validation and customer confirmation — verify that the requested change or support action was completed as intended and ask the client to confirm the expected result in the Dynamics 365 environment.
Closure and documentation — provide a brief summary of the work performed, note any follow-up items or risks discovered, and identify any requests that require a separate project, training, desktop support, or development engagement.
Ongoing support — continue handling covered Dynamics 365 administration requests while the recurring managed service remains active.
Dynamics 365 Administrator on Demand is a recurring managed service that provides supplementary, on-demand professional help for Dynamics 365 tenant administration issues. It is designed for irregular administration chores involving your Dynamics 365 subscription, online instances, users, security roles, and configuration data.
The service includes management of your Dynamics 365 subscription, Dynamics 365 online instances, Dynamics 365 online users, security roles, and configuration data. IT Partner can create or edit a security role and help resolve issues directly related to the Dynamics 365 tenant administration scope.
Dynamics 365 Administrator on Demand does not include training of the customer team, desktop software settings, or development of new features. It is an administration support service, not a user training, desktop configuration, or custom development engagement.
The stated scope is for Dynamics 365 online administration, including Dynamics 365 online instances and Dynamics 365 online users. If you need help with an on-premises Dynamics deployment or hybrid scenario, confirm applicability with IT Partner before purchasing.
Dynamics 365 Administrator on Demand is $25 per seat plus a $175 tenant fee per 30-day service period. The total depends on the number of covered seats and is quoted in writing before service begins.
Dynamics 365 Administrator on Demand is a recurring managed service. It is intended to provide supplementary help as administration needs arise, rather than to deliver a one-time implementation project with defined milestones.
Support for Dynamics 365 Administrator on Demand is available by phone, through a Microsoft Teams session, or remotely. The service is intended for on-demand help with Dynamics 365 tenant administration issues within the stated scope.
IT Partner receives the request through the agreed support channel, confirms the objective and whether it is within scope, performs the approved administration task — users, online instances, security roles, subscription settings, or configuration data — and asks the client to confirm the result.
Yes. The client needs an active Dynamics 365 online tenant with the required licensing, an authorized contact who can submit requests and approve changes, and appropriate administrative or delegated access for IT Partner — including the Microsoft 365 admin center and Power Platform admin center where applicable.
IT Partner is responsible for the covered Dynamics 365 administration tasks — subscription, online instances, users, security roles, and configuration data. The client provides access, approvals, and business context, and handles issues outside the Dynamics 365 administration scope.
Yes, creation or editing of a Dynamics 365 security role is included in the service. This support is limited to administration of security roles and does not imply development of new features or broader customization outside the stated scope.
Yes, management of users for Dynamics 365 online is included. This may involve administrative support for users within the Dynamics 365 tenant context, consistent with the service’s focus on tenant administration.