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Microsoft Viva Employee Experience Deployment

A modular Microsoft Viva rollout for organizations of roughly 200 to 2,000 people that already run a SharePoint intranet and want company communication, communities and wellbeing signals inside Microsoft Teams. The baseline is the three modules most organizations already license: Viva Connections — the SharePoint app in Teams since Microsoft's 2026 rename — with its dashboard, cards, feed and app pinning; Viva Engage — communities, storyline and network governance, plus leadership corner and campaigns where your licensing includes them; and Viva Insights — personal, manager and leader settings with the privacy thresholds chosen deliberately. Viva Learning, Viva Amplify, Viva Pulse and Viva Glint are add-on modules quoted into the same project. Every rollout ships with a governance one-pager, a communications plan and measurable adoption goals that we review with you 30 days after launch. From $4,950 per project, typically 3 weeks for the baseline modules; the final fixed quote is confirmed in writing after the module-fit workshop, before configuration begins. Viva licenses are yours and are not included.

Timeline 3 weeksService owner Roman SotnikMicrosoft VivaViva ConnectionsViva Engage

What this engagement is

Microsoft Viva in 2026 is seven apps, not nine. Viva Topics was retired on 22 February 2025 and Viva Goals on 31 December 2025, and a lot of organizations that planned their employee-experience footprint around OKRs and knowledge topics are now re-planning it around what remains: Viva Connections, Viva Engage, Viva Insights, Viva Learning, Viva Amplify, Viva Pulse and Viva Glint. Two more changes shape any rollout this year. Viva Connections has been renamed the SharePoint app in Microsoft Teams — the rollout completed in June 2026, and Microsoft states that existing dashboards, cards, app names and logos keep working — and Viva Engage retired its live events built on Teams Live Events on 15 April 2026 (events already scheduled are supported through 28 February 2027), with events in Engage now running on Teams town halls. Microsoft's July 2026 Microsoft 365 packaging and pricing update did not touch Viva. We design against Microsoft's guidance as it stands at project time, and we tell you which of the seven apps you should skip as readily as which to deploy. The licensing line runs through the middle of the product, and getting it wrong is the most common way a Viva project disappoints. Included with Microsoft 365 plans that carry SharePoint Online and the Viva Engage Core service plan: one Viva Connections experience, the core of Viva Engage (communities, conversations, storyline and the core Answers experience) and the personal layer of Viva Insights. Paid: the premium Engage features — leadership corner, AMAs, storyline announcements, delegation, campaigns and the advanced analytics behind them — plus Viva Amplify and any second Connections experience, which sit in Microsoft Viva Suite or the smaller Microsoft Viva Employee Communications and Communities bundle; the manager, leader and advanced tiers of Viva Insights, which come with a Viva Insights license, Viva Suite, the Viva Workplace Analytics and Employee Feedback bundle or — at the time of writing — a Microsoft 365 Copilot license; and the premium content connectors of Viva Learning. Viva Pulse is in Viva Suite and the analytics bundle, and since 27 October 2025 Microsoft includes it with every Viva Glint license. Our subscription pages carry live pricing; this page deliberately prints none, because Microsoft moves it. The engagement starts with a module-fit workshop that maps what you want against what you actually license, and ends with a fixed quote in writing. Then we configure the baseline: the SharePoint app in Teams with the dashboard cards, feed and resources your people will open, pinned by app-setup policy; a governed Viva Engage network — community-creation rules, naming, storyline, leadership corner and campaigns where licensed — with launch communities that each have a named owner; and Viva Insights with the minimum group size, manager-insights toggle and opt-out policy set on purpose and signed off by HR. Add-on modules in the quote follow the same pattern. Every rollout carries a governance one-pager, a communications plan and adoption goals with a baseline — community participation, dashboard usage, Insights opt-in — that we review with you 30 days after launch. Three boundaries: this page assumes the intranet exists (if it does not, start with our SharePoint Online Intranet Design and Deployment); a Viva Engage network moving between tenants is our Viva Engage Tenant-to-Tenant Migration; and Microsoft 365 Copilot is its own deployment and adoption program, even though the Copilot Dashboard lives inside Viva Insights and we switch it on where you are licensed. One honest note before you buy. Viva does not fail on configuration; it fails on ownership. Communities with no owner go quiet in a quarter, a dashboard nobody curates becomes wallpaper, and Insights that HR has not endorsed get switched off by the first uneasy manager. That is why the governance one-pager, the communications plan and the 30-day review are inside the fixed price rather than optional extras — and why, if the workshop shows that nobody on your side can own a module, we will say so and leave it out of the quote.

Success criteria

01The module-fit decision is documented and signed off before configuration begins: which of the seven Viva apps are in scope, which features your licenses actually unlock, and which modules are deliberately deferred.
02The SharePoint app in Teams (Viva Connections) shows your home site with the agreed dashboard cards, feed sources and resources, is pinned per the agreed Teams app-setup policy, and is verified on desktop and in the Teams mobile app.
03The Viva Engage network is governed: community-creation rules, naming and usage policy, storyline scope, external-access decision and — where licensed — leadership corner and campaign settings are applied in the Engage admin center, and each launch community is live with a named owner.
04Viva Insights is configured with privacy settings chosen on purpose — minimum group size, manager insights on or off, opt-out policy, exclusions — documented and approved by HR (and your works council or privacy officer where one exists).
05Add-on modules in the quote are configured and verified: Viva Learning content sources and learning paths, a Viva Amplify campaign published end to end, Viva Pulse templates and response threshold, or Viva Glint attribute data loaded and the first program configured with HR.
06The governance one-pager names an owner, a moderation rule and a review cadence for every module in scope, and is agreed with your communications and HR leads.
07The communications plan has been executed: launch messages went out on the agreed dates through the agreed channels, and the champions group was briefed before the rest of the organization.
08Adoption goals were set at launch with a baseline from Microsoft's own reports, and the 30-day review has taken place with a written next-steps list.

What you receive

Module-fit workshop and licensing map — a per-module table of what you want, what your current Microsoft 365 and Viva licenses unlock, what would need Viva Suite, Viva Employee Communications and Communities, Viva Insights, Viva Learning or Viva Glint, and what to defer; followed by the confirmed fixed quote.
Viva Connections (the SharePoint app in Teams) — home-site connection verified, dashboard built from Microsoft's out-of-box cards with audience targeting, feed sources and resources agreed, app name and icon set, pinning configured in the Teams app-setup policy for the agreed audiences, desktop and mobile verified.
Viva Engage network configuration — Engage admin center settings for community creation, naming and usage policy, storyline, external networks and guest access, data retention and eDiscovery notes; the agreed set of launch communities (typically under a dozen) created with named owners and cover content; leadership corner, storyline announcements, AMAs and campaigns configured where your licensing includes them; events in Engage on Teams town halls where in scope.
Viva Insights configuration — the personal insights experience in Teams and the web enabled for the agreed users; manager settings (manager insights on or off, minimum group size) and leader or advanced insights where licensed; privacy settings, exclusions and the opt-out path documented; the Insights admin roles assigned to your named people; the Copilot Dashboard enabled where your licensing supports it.
Add-on modules, where quoted — Viva Learning: content sources selected (Microsoft Learn, the included LinkedIn Learning set, your SharePoint learning content, and third-party or LMS connectors where licensed), a featured set and initial learning paths, re-pointed away from the Microsoft 365 training modules Microsoft is retiring in September 2026. Viva Amplify: campaign template, publishing to SharePoint, Outlook, Teams and Engage, and reporting. Viva Pulse: templates, who may send pulses, response threshold and cadence. Viva Glint: tenant provisioning support, employee-attribute upload from your HRIS (direct or SFTP), and the first program and survey configured with your HR lead.
Governance one-pager — for every module in scope: owner, who may create or publish, moderation and escalation rule, retention decision, review cadence.
Communications plan — launch sequence, audience segments, drafted messages for leaders, managers and everyone else, the champions briefing and the follow-up nudges, built with the same method as our rollout communication plan service.
Adoption goals and 30-day review — three to five measures with a baseline (for example community participation from Viva Engage analytics, dashboard and home-site usage from SharePoint and Teams usage reports, Insights opt-in), a written target for day 30, and the review meeting with a next-steps list.
As-built documentation and admin handover — settings per module, admin roles and who holds them, and how to change each decision later, handed to your IT, communications and HR owners.

How the work unfolds

1. Module-fit workshop and licensing map (week 1, days 1–2)

A working session with your communications, HR and IT leads: what employee experience is supposed to fix, which of the seven Viva apps fit, and what your licenses actually unlock. Output: the licensing map, the module decision, and the confirmed fixed quote in writing before anything is configured.

2. Governance and design decisions (week 1)

Community model and launch communities with owners, dashboard content and audiences, the Viva Insights privacy decisions HR will sign, the add-on choices, and the first draft of the governance one-pager and the communications plan.

3. Baseline configuration (week 2)

The SharePoint app in Teams: home-site connection, dashboard cards, feed, resources, app name and pinning policy. Viva Engage: admin center settings, launch communities, storyline, leadership corner and campaigns where licensed. Viva Insights: personal, manager and leader settings, privacy thresholds, admin roles, Copilot Dashboard where licensed.

4. Add-on modules and champions pilot (weeks 2–3)

Viva Learning, Amplify, Pulse or Glint configured where quoted. A champions group uses the live experience for a few days, the dashboard and communities are adjusted from what they say, and the adoption baseline is captured from Microsoft's reports.

5. Launch (week 3)

Communications go out on the agreed dates, the app is pinned for the launch audiences, communities open, leaders post first, and your admins receive the as-built documentation and the signed governance one-pager.

6. 30-day adoption review (about 30 days after launch)

Adoption measures against the day-30 targets, what is working and what is not, and a written next-steps list — which communities need help, which cards to change, whether a deferred module is now worth licensing.

Prerequisites

Microsoft 365 licensing that includes SharePoint Online and Microsoft Teams, and a SharePoint home site or intranet already in place — if there is none, start with our SharePoint Online Intranet Design and Deployment and add this rollout to it.
Viva licenses for any premium feature you want in scope — Viva Suite, Viva Employee Communications and Communities, Viva Insights, Viva Learning or Viva Glint — purchased and assigned before the configuration milestone. The workshop tells you exactly which, and we can supply them through our CSP at Microsoft's list price.
Administrative access we request as granular, time-bound GDAP roles that you approve — SharePoint, Teams, Viva Engage and Viva Insights administration — never standing global admin; a few Microsoft steps, such as Viva Glint tenant provisioning, require a directly assigned Global Administrator on your side for the duration of that step.
Named owners on your side: a communications lead, an HR or people lead (for Insights, Pulse and Glint decisions), an IT owner, and one owner per launch community.
A champions or pilot group — a few dozen people across departments — available in weeks 2 and 3.
Privacy sign-off for Viva Insights (and Glint or Pulse where in scope) from HR and, where you have one, your works council or privacy officer, before the configuration milestone.
For Viva Glint: an HR owner for the survey program and the ability to export employee attributes from your HRIS in the format Microsoft's template requires.
A decision-maker for the launch date and for what the launch retires — the email blast, the old social tool, the unowned intranet page.
People already working in Microsoft Teams day to day. If Teams itself is still the change, run our Microsoft Teams Adoption Training & Pilot first.

Who does what

IT Partner

  • Run the module-fit workshop and deliver the licensing map and the fixed quote.
  • Configure the SharePoint app in Teams, the Viva Engage network and Viva Insights within the agreed scope, and the add-on modules in the quote.
  • Draft the governance one-pager and the communications plan and agree them with your leads.
  • Brief the champions group and run the pilot adjustments.
  • Capture the adoption baseline, support the launch week, and hold the 30-day review.
  • Hand over as-built documentation and the admin roles.

Your team

  • Make the communications, HR and IT leads available for the workshop and the design decisions in week 1.
  • Purchase and assign the Viva licenses the module decision requires.
  • Approve GDAP access and provide the Global Administrator step where Microsoft requires one.
  • Name the module owners and the community owners, and write the launch content — leader posts, community cover content, campaign copy — with our templates.
  • Sign off the Viva Insights privacy settings and, where in scope, the Pulse and Glint decisions.
  • Send the launch communications on the agreed dates and retire the channels the launch replaces.
  • Own the governance one-pager and the adoption measures after the 30-day review.

What's not included

Designing or building the intranet itself — home site, hubs, news architecture, branding — is our SharePoint Online Intranet Design and Deployment; this page assumes it exists.
Moving a Viva Engage network between Microsoft 365 tenants, for example after a merger — that is our Viva Engage Tenant-to-Tenant Migration.
Bulk migration of documents or old intranet content into SharePoint — quoted separately as Company Document Migration to SharePoint Online or Teams.
Viva licenses — Viva Suite, Viva Employee Communications and Communities, Viva Insights, Viva Learning, Viva Glint — are yours; the service fee never includes licensing. We can supply them through our CSP, and the subscription pages linked from this page carry live pricing.
Microsoft 365 Copilot licensing, deployment and adoption — our Microsoft 365 Copilot Deployment and Adoption program; here we only enable the Copilot Dashboard in Viva Insights where you are already licensed.
Custom Viva Connections cards (SPFx adaptive card extensions), custom web parts or third-party intranet products — custom development is quoted separately under SharePoint Online and Microsoft 365 Apps Customization.
Content authoring — news, community posts, campaign copy, learning content, survey questions beyond Microsoft's templates. We provide templates and the plan; the words are yours.
Viva Glint survey-program design and people-science consulting. We handle provisioning, attribute data and the technical configuration of the first program; the program itself is designed by your HR lead with Microsoft's Glint guidance.
Third-party learning content, LMS subscriptions and connector licenses for Viva Learning.
Viva Goals and Viva Topics — both are retired and are not configured; choosing a replacement OKR or knowledge tool is a separate conversation.
Ongoing community management, moderation or monthly adoption reporting after the 30-day review — available separately as a managed engagement.

Limitations & technical notes

!The 'From $4,950' floor covers the module-fit workshop, the three baseline modules — one Viva Connections experience, one Viva Engage network, Viva Insights — in one Microsoft 365 tenant, the governance one-pager, the communications plan, the adoption goals and the 30-day review. Add-on modules (Viva Learning, Amplify, Pulse, Glint), a second Connections experience, multiple business units with separate community models, and multilingual launches move the final fixed quote, which you approve in writing before configuration begins.
!Every feature on this page is gated by Microsoft's service plans. We configure what your licenses unlock, and the licensing map tells you before the quote where a feature you asked for needs Viva Suite, Viva Employee Communications and Communities, Viva Insights, Viva Learning or Viva Glint. Two or more Viva Connections experiences require Viva Suite or Viva Employee Communications and Communities for all Connections users under Microsoft's terms.
!Viva Connections is now the SharePoint app in Teams; Microsoft completed the rename in June 2026 and states that existing configurations, app names and logos continue to work. Microsoft is also moving multiple-home-site management from the Microsoft 365 admin center into the SharePoint admin center (announced for completion in September 2026). We configure against whichever admin surface your tenant shows at project time.
!Viva Engage live events built on Teams Live Events were retired on 15 April 2026; events already scheduled are supported through 28 February 2027. Events in Engage now run on Teams town halls, which is what we configure where events are in scope.
!Viva Insights manager and leader views show aggregated, de-identified data only, subject to a minimum group size — Microsoft's default is 10, and it cannot be lowered below 5. We recommend HR sign-off on the thresholds and the opt-out policy before anyone sees a manager view, and we will not lower a threshold without it.
!Viva Pulse results are shown only once a minimum number of responses is reached (Microsoft's default is five, adjustable by the Pulse administrator at the time of writing); we set the threshold with HR rather than leave the default unexamined.
!Viva Glint is a different scale of project from the other modules: it has its own tenant-provisioning prerequisites (a directly assigned Global Administrator, employee-attribute data from your HRIS, and a minimum license count under Microsoft's provisioning guidance) and a survey program that HR must own. We scope it as a distinct add-on, confirm the prerequisites first, and quote it only when they are met.
!Microsoft is retiring 161 of its own Microsoft 365 training modules from the Viva Learning catalog in a retirement running through 21 September 2026. Learning paths, academies and assignments that reference them will show unavailable content afterwards; where Viva Learning is in scope we re-point them, and where it is not, your learning admin should.
!Adoption is measured with what Microsoft's reports expose — Viva Engage analytics, SharePoint and Teams usage reports, Viva Insights adoption data — and the day-30 targets are yours, set at launch. We do not promise a participation rate or a return figure; the numbers come out of your rollout, not off this page.
!The 3-week shape assumes decisions on schedule and Viva licenses assigned by the start of week 2. Licensing delays, privacy sign-off and Glint provisioning add calendar time, not cost.
!Product names, admin menus and licensing bundles are Microsoft's and move. The retirement dates, the SharePoint app rename, the Engage events change and the licensing map on this page were checked against Microsoft's documentation and announcements in September 2026; where your tenant shows something different, the rollout follows your tenant.

Frequently asked questions

What does 'From $4,950' include, and what moves the price?

The floor buys the whole engagement at baseline scope: the module-fit workshop and licensing map, Viva Connections (the SharePoint app in Teams) with dashboard, feed and pinning, a governed Viva Engage network with launch communities, Viva Insights with the privacy settings set on purpose, the governance one-pager, the communications plan, adoption goals and the 30-day review — all in one tenant. The price moves with add-on modules (Viva Learning, Amplify, Pulse, Glint), a second Connections experience, several business units wanting separate community models, and multilingual launches. After the workshop you receive one fixed quote in writing; that number is the number, and you pay after you approve delivery.

Which Viva apps still exist? We had plans built around Viva Goals.

Seven: Viva Connections, Viva Engage, Viva Insights, Viva Learning, Viva Amplify, Viva Pulse and Viva Glint. Viva Topics was retired on 22 February 2025 and Viva Goals on 31 December 2025, so neither is configured here. If your OKR process lived in Goals, the honest advice is to pick a replacement tool on its own merits rather than force the process into Engage or Pulse — we will tell you what the remaining apps can and cannot carry, and keep that decision out of this quote.

Do we need Viva Suite licenses, or is this included in Microsoft 365?

Usually both. Included with Microsoft 365 plans that carry SharePoint Online and the Viva Engage Core service plan: one Viva Connections experience, the core of Viva Engage (communities, conversations, storyline and core Answers) and the personal layer of Viva Insights. That is enough for a real baseline rollout. Paid: leadership corner, AMAs, storyline announcements, delegation, campaigns and advanced analytics in Engage, Viva Amplify and any second Connections experience — in Viva Suite or the Viva Employee Communications and Communities bundle; manager, leader and advanced Insights — with Viva Insights, Viva Suite, the Viva Workplace Analytics and Employee Feedback bundle or, at the time of writing, a Microsoft 365 Copilot license; Viva Learning's premium connectors; and Viva Glint, which now includes Viva Pulse. The workshop produces a per-module map against your actual licenses, and our subscription pages show live prices.

Is Viva Connections gone? Our Teams app is called 'SharePoint' now.

Renamed, not retired. Microsoft renamed the Viva Connections app in Teams to the SharePoint app, with the rollout completing in June 2026, and states that existing dashboards, cards, audience targeting, app names and logos keep working. The architecture is unchanged: your SharePoint home site surfaced in Teams on desktop and mobile. Microsoft is also consolidating the management of multiple home sites into the SharePoint admin center. We configure against what your tenant shows at project time, and we use both names on this page because that is what people search for.

We already have a SharePoint intranet — does it matter who built it?

No. This rollout assumes a home site exists and builds the Teams, community and insights layer on top of it, whoever designed it. What we do need is a home site that is designated as such in your tenant and news that publishes from somewhere; if the intranet is really an unowned page from years ago, we will say so in the workshop and point you at our intranet design service instead of stacking Viva on sand.

What does 'Viva Engage governance' actually mean in practice?

Decisions written down and applied in the Engage admin center before the network opens: who may create communities and how they are named; whether storyline is on for everyone; whether external networks and guests are allowed; what leadership corner and campaigns are for and who owns them; how retention and eDiscovery apply; and who moderates what. The network then launches with a small set of communities that each have a named owner and real cover content, rather than an empty feed and a 'create a community' button. That is the difference between a network that is alive at day 30 and one that is a ghost town by day 90.

Will managers be able to see individual employees' data in Viva Insights?

No, and we configure it so they cannot. Manager and leader views show aggregated, de-identified data only, and only for groups at or above the minimum group size — Microsoft's default is 10 and it cannot go below 5. Personal insights are visible only to the individual. We put the thresholds, the manager-insights toggle, exclusions and the opt-out path in writing for HR to sign before anyone sees a manager view, and in organizations with a works council we ask that it is consulted first. The same discipline applies to Viva Pulse, whose results only appear once a minimum number of responses is in.

Can you set up Viva Glint and Viva Pulse? What do you need from HR?

Yes, as add-on modules, with the caveat that Glint is its own project in miniature. Pulse needs an HR decision on templates, who may send a pulse, the cadence and the response threshold; we configure it in a day or two. Glint needs tenant provisioning (Microsoft requires a directly assigned Global Administrator for that step), employee-attribute data exported from your HRIS in Microsoft's template — directly or as an automated SFTP feed — and an HR owner who designs the survey program; we do the provisioning, the data load and the first program's technical configuration. Since October 2025 a Viva Glint license includes Viva Pulse, so the two are usually scoped together.

Viva Learning is retiring Microsoft's training content — does that affect us?

Only if you have learning paths, academies or assignments that point at Microsoft's own Microsoft 365 training modules: Microsoft is removing 161 of them from the Viva Learning catalog in a retirement running through 21 September 2026, and anything referencing them shows unavailable content afterwards. Where Viva Learning is in your quote we re-point those paths to current content as part of the configuration; where it is not, we flag it in the licensing map so your learning admin can. The included Microsoft Learn and LinkedIn Learning sets and your own SharePoint content are unaffected.

How do you measure adoption at 30 days?

With three to five measures agreed at launch and a baseline captured from Microsoft's reports before the announcement goes out — for example the share of the launch audience active in Viva Engage and posting or reacting in a community, home-site and dashboard visits from the SharePoint and Teams usage reports, and Viva Insights opt-in. The day-30 targets are yours; we help you set them at a level that means something. The review meeting is inside the fixed price and ends with a written next-steps list: which communities need an owner's attention, which cards nobody opens, whether a deferred module has earned its license.

Does this include Microsoft 365 Copilot?

No. Copilot licensing, deployment and adoption is its own program with its own readiness work, and we keep it separate on purpose. Two places the two meet: the Copilot Dashboard sits inside Viva Insights, and we enable it here where you are already licensed; and Copilot in Viva Engage summarizes and drafts community content for licensed users. If Copilot is on your roadmap, the Viva Insights privacy decisions you make here carry straight into it.

We are consolidating tenants after an acquisition and need Engage moved — is that this service?

No — moving a Viva Engage network and its data between Microsoft 365 tenants is our Viva Engage Tenant-to-Tenant Migration, with its own tooling and timeline. The two are often run back to back: migrate the network first, then use this rollout to govern and relaunch it in the surviving tenant with the rest of the Viva layer.

Can we buy the Viva licenses from you?

Yes. We transact Microsoft licensing directly as a CSP partner, at Microsoft's list price, and our subscription pages for Viva Suite, Viva Employee Communications and Communities, Viva Insights, Viva Learning and Viva Glint show live pricing. Organizations that buy their Microsoft licensing through us also get unlimited break-fix support during business hours at no extra charge, and there is no lock-in in either direction — you can move your subscriptions to another partner, or back to Microsoft, at any time. Buying elsewhere does not change this service or its price.

How long does it take, and what do you need from us?

Typically 3 weeks to launch for the baseline modules: workshop and decisions in week 1, configuration in week 2, champions pilot and launch in week 3, then the 30-day review about a month later. The critical path is yours: the leads in the room in week 1, Viva licenses assigned by the start of week 2, HR's signature on the Insights privacy settings, and owners named for every community. Where those slip, launch moves week for week — we say that at kickoff so the plan is honest. Add-on modules extend the plan; Glint in particular depends on your HRIS data being ready.

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