Develop a Rollout Communication Plan for End Users — Microsoft 365, Intune & Dynamics 365 Adoption

This is a 1-day IT Partner service that prepares end-user communications for a Microsoft 365, Intune, or Dynamics 365 deployment. IT Partner develops a rollout communication plan and user-facing materials so users understand the services involved, planned changes, user impact, timing, and enrollment guidance.

The service is designed for rollouts involving Microsoft 365, Intune, or Dynamics 365. The communication plan focuses on helping end users understand upcoming changes, the services involved, and any required user actions during the deployment.

Deliverables can include a project implementation plan, informational letters for users, user documentation, email templates, internal website content, step-by-step instructions, manuals, videos, presentations, screenshots, and other media materials needed for the project. The exact materials should align with the services involved, the user groups affected, and the rollout timeline.

Yes. Email templates are listed as a deliverable, and they may be used for kickoff, pre-enrollment, enrollment, or post-enrollment communications depending on the rollout plan.

Yes. The service can include user-facing documentation such as step-by-step instructions, manuals, videos, screenshots, and other materials that explain changes, user impact, and enrollment guidance.

The stated duration for this service is 1 day. Because the service is focused on communication planning and preparation of rollout materials, any additional review cycles, approvals, localization, or expanded content needs should be confirmed with IT Partner before the engagement.

The listed price for the service is 1300, and the SKU is ITPWW150TRNOT. The service content does not specify currency, taxes, or procurement terms, so buyers should confirm final pricing details with IT Partner.

The stated prerequisite is that you have purchased one of IT Partner’s services. You should also be ready to provide project context, affected user groups, timing, and a point of contact so IT Partner can prepare accurate communications.

IT Partner determines deadlines, user groups, services involved, and the impact of planned changes on users and services. IT Partner then prepares the communication plan and user-facing materials such as informational letters, documentation, presentations, screenshots, and other media materials needed for the rollout.

The client is responsible for coordinating internal resources and staff schedules, providing a dedicated point of contact, coordinating outside vendor resources if needed, and reviewing and approving deliverables in a timely manner. The client is also responsible for configuring network equipment such as load balancers, routers, firewalls, and switches if those items are relevant to the broader project.

No. Initial setup and configuration of Microsoft 365 services is explicitly out of scope. The source page does not include technical implementation as part of this communications engagement; any Intune or Dynamics 365 setup or configuration would need to be separately scoped and confirmed with IT Partner.

No. Gathering data located outside the Microsoft 365 tenant, including data from desktop computers, servers, or active network equipment, is out of scope. If that work is needed for the broader rollout, it should be handled separately from this communication planning engagement.

The communication planning service itself should not cause technical downtime because it does not include configuration or deployment changes. Any user impact, downtime, or required user actions would depend on the underlying Microsoft 365, Intune, or Dynamics 365 rollout and should be described in the communications prepared for users.

Yes. The rollout communication plan may cover kickoff, pre-enrollment, enrollment, and post-enrollment communications so users receive the right information at the right time.

IT Partner is responsible for determining deadlines, user groups, and services involved in the project as part of the engagement. The client should provide the project context and approve the deliverables so the final communication timeline matches the organization’s rollout needs.

The engagement includes a meeting to review the deliverables. After completion, the client can use the approved communication plan and materials to send user communications on schedule, because success criteria include preparing the plan and sending necessary documents and media materials to users on time.

Yes, these types of materials are listed as possible or included deliverables when necessary for the project. Because the service duration is 1 day, the exact depth, format, and amount of media content should be confirmed with IT Partner based on the rollout’s complexity.

The service states that IT Partner prepares informational letters, documentation, and other user-facing materials, and the success criteria refer to necessary documents and media materials being prepared and sent to users on time. The service description does not clearly state who performs the actual sending, so the sending process and ownership should be confirmed with IT Partner during planning.

Yes. This service is valuable when the technical rollout exists or is being planned but end-user communications still need to be structured. IT Partner focuses on what users need to know, when they need to know it, and which communication methods and materials should be used.

The listed manager for this service is Mike Mackey. Buyers should contact IT Partner to confirm scheduling, availability, and any engagement-specific details before purchase.