OneDrive for Business File Server Migration — Personal Document Migration
IT Partner migrates users' home folders or file share content from file server(s) to OneDrive for Business. OneDrive for Business is the required destination, not the personal consumer version of OneDrive. This Migration service is for organizations with an Entra ID (Microsoft 365) tenant, OneDrive for Business licenses assigned to users, and admin access to the source file server. SKU: ITPWW350MIGOT. Price: $25 per user. Duration: 3 days. Manager: Mike Mackey.
What this engagement is
This service provides document migration from a file server to OneDrive for Business. IT Partner transfers the necessary files from the file server to the appropriate OneDrive accounts so users can take advantage of cloud storage. OneDrive for Business must be the destination. This service does not cover migration to the personal consumer version of OneDrive. For migration from other platforms, such as Box, Dropbox, or Google Drive, please check the OneDrive for Business -- Personal Document Migration service. Product taxonomy: SharePoint Online. Service type: Migration. Published date: 2019-02-22.
Success criteria
What you receive
How the work unfolds
Confirm project scope, target users, source file server locations, required administrative access, communication approach, expected schedule, and any known constraints such as maintenance windows or network limits.
Collect the user list, source folder inventory, source-to-destination mapping, data size estimates, file server access details, licensing confirmation, and any content exclusions or special handling requirements.
Verify that OneDrive for Business is available for in-scope users, confirm licenses are assigned, initialize or validate OneDrive sites as needed, and prepare destination accounts for migration.
Perform an initial migration pass for in-scope content to reduce final cutover time, identify file or permission exceptions, and review migration results before final synchronization.
Provide informational messaging for affected users covering expected timing, any required file freeze or change window, how to access OneDrive for Business after migration, and where to report issues.
Complete the final migration or delta pass from the file server to the mapped OneDrive for Business accounts, focusing on changes since pre-stage migration and agreed in-scope content.
Validate migrated content against the agreed scope, review migration exceptions, remediate practical issues where possible within scope, document unresolved items, and prepare the closeout report.
Prerequisites
Who does what
IT Partner
- Obtaining information about the size of files to migrate, the list of users, and matching files to users
- Creating and configuring OneDrive accounts for users
- Preparing the server for data transfer
- Data transfer
- Providing informational messages for users
Your team
- Coordinate Client resources and staff schedules
- Provide a dedicated point of contact responsible for working with IT Partner
- Coordinate any outside vendor resources and schedules
- Configure all networking equipment, such as load balancers, routers, firewalls, and switches
- Review and approve engagement deliverables in a timely manner
What's not included
Limitations & technical notes
Frequently asked questions
What does the OneDrive for Business personal document migration from file server service include?
IT Partner migrates users’ home folders or file share content from source file server(s) into the appropriate users’ OneDrive for Business accounts. The service includes gathering migration details, preparing OneDrive accounts, preparing the server for transfer, completing the data transfer, notifying users, verifying issues, and providing a closeout report.
What is the destination for this migration service?
The required destination is OneDrive for Business in your Microsoft 365 tenant, because this service is designed for organizational cloud storage tied to Entra ID accounts. It does not migrate files to the personal consumer version of OneDrive.
Can IT Partner migrate files from Box, Dropbox, or Google Drive under this service?
No, this specific service is for migrating personal documents from file server(s) to OneDrive for Business. For migrations from platforms such as Box, Dropbox, or Google Drive, IT Partner indicates that a different OneDrive for Business personal document migration service should be checked.
What are the prerequisites for this OneDrive for Business migration?
You must have an Entra ID, Microsoft 365, tenant with OneDrive for Business licenses assigned to the users being migrated. You must also provide admin access to the source file server so IT Partner can prepare and transfer the data.
How long does the migration service take?
The listed duration for this service is 3 days. The implementation plan may vary depending on your needs, so project-specific timing should be confirmed with IT Partner during kickoff.
How is pricing calculated for this service?
The listed price is $25 per user for SKU ITPWW350MIGOT. If you need items outside the included scope, such as customer team training or more extensive documentation, those may require an additional service or fee.
What happens during the migration engagement?
The engagement typically includes a kickoff meeting, receiving required client data, preparing OneDrive accounts, pre-staging the migration, notifying users, completing the final migration, and verifying or fixing issues. These milestones reflect the stated implementation plan, but IT Partner notes that the plan may vary depending on your needs.
What information does IT Partner need before migration starts?
IT Partner needs information about the size of the files to migrate, the list of users, and how files should be matched to users. This information is required because the service maps source file server content to the correct OneDrive for Business accounts.
Who is responsible for creating and configuring the OneDrive accounts?
IT Partner is responsible for creating and configuring OneDrive accounts for users as part of this service. However, your organization must already have the Microsoft 365 tenant and the required OneDrive for Business licenses assigned to users.
What responsibilities does IT Partner handle during the project?
IT Partner obtains migration sizing and user-mapping information, creates and configures OneDrive accounts, prepares the server for data transfer, performs the data transfer, and provides informational messages for users. IT Partner also provides a project closeout report with final status, acceptance criteria matching, outstanding issues, and final budget.
What responsibilities does the client have during the project?
The client coordinates internal resources and staff schedules, provides a dedicated point of contact, coordinates any outside vendor resources, configures networking equipment such as firewalls and switches, and reviews deliverables in a timely manner. These responsibilities are important because access, scheduling, networking, and approvals can affect the migration timeline.
Is user training included with the migration?
No, customer team training is not included in this service. IT Partner states that training can be added as an additional service if your organization needs it.
Are mailbox migration or email services included?
No, mailbox migration is not included in this OneDrive for Business file migration service. If mailbox migration is needed, IT Partner notes that it can be added as an additional service.
Are desktop software settings changes included?
No, desktop software settings changes are not included in the stated scope. The service focuses on transferring file server personal document content to OneDrive for Business, not reconfiguring desktop applications or endpoint settings.
Will users be notified about the migration?
Yes, providing informational messages for users is included in the service. User notification is also listed as a milestone in the implementation plan, which helps users understand the migration activity and timing.
What is the expected result after the migration is complete?
The expected result is that all in-scope documents have been transferred to OneDrive for Business and users can access their documents through Microsoft 365 cloud storage from desktop PCs, mobile phones, and tablets. The service’s success criteria specifically reference access through SharePoint Online capabilities from any place and at any time.
Will there be downtime or business impact during the file migration?
The service description does not specify a guaranteed downtime window or exact user impact. Because the plan includes pre-stage migration, user notification, final migration, and verification, any expected disruption should be confirmed with IT Partner during planning based on your file server environment and migration needs.
How does IT Partner verify that the migration was completed successfully?
The implementation plan includes verification and fixing of issues after final migration. IT Partner also provides a project closeout report indicating final project status, acceptance criteria matching, outstanding issues, and the final budget.
What documents or reports are delivered at the end of the project?
IT Partner provides a project closeout report that shows final project status, acceptance criteria matching, any outstanding issues, and the final budget. More extensive documentation is not included by default and can be provided for an additional fee.
Who manages this service at IT Partner?
The listed manager for this service is Mike Mackey. The service is identified as OneDrive for Business - Personal Document Migration from File Server, SKU ITPWW350MIGOT.