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Migration

Box, Dropbox & Google Drive to OneDrive Migration — Managed Cloud Document Migration

IT Partner’s Box, Dropbox & Google Drive to OneDrive for Business Document Migration is a managed cloud-to-cloud document migration service for organizations moving documents from Box, Dropbox, or Google Drive into OneDrive for Business, SharePoint Online, or Microsoft Teams. It includes planning, pre-stage migration, final delta sync, user and permission mapping, issue identification and fixing, user notifications, post-migration verification, source account decommissioning, and project management.

Timeline 1-3 daysService owner Project Manager assignedMicrosoft 365

What this engagement is

This service migrates cloud documents from Box, Dropbox, or Google Drive to OneDrive for Business, SharePoint Online, or Microsoft Teams. IT Partner uses a pre-stage migration approach to move historical documents first, then performs a final delta sync to capture changes made during the project. The service is designed for organizations consolidating cloud storage into Microsoft 365, moving away from legacy file-sharing platforms, or centralizing documents for Microsoft 365 and Teams use. SKU: ITPWW210MIGOT. Price: $7 per seat + $1,200 Project Management Fee. Duration: 1-3 days. Manager: Project Manager assigned.

Success criteria

01Full fidelity — every file, folder, and permission preserved.
02Zero data loss.
03Pre-stage migration of documents and folders is completed.
04Final delta sync captures changes made during the project.
05Users and permissions are mapped from the source platform to OneDrive/SharePoint.
06Errors related to naming limits, file size, and permissions are identified and fixed.
07Users are notified during the process.
08Post-migration verification is completed.
09Source accounts are decommissioned.
10Project closeout report is provided.

What you receive

Kickoff, planning, and project management.
Discovery of source data and user lists.
OneDrive account preparation in the Microsoft 365 tenant.
Pre-stage migration of historical documents and folders.
Final delta sync for changes made during the project.
User and permission mapping from source to OneDrive/SharePoint.
Error identification and fixing for naming limits, file size, and permissions.
User notifications during the migration process.
Post-migration verification.
Source account decommissioning, including optional password changes.
Detailed project documentation.
Project closeout report.

How the work unfolds

Kickoff & Planning

Discovery of source data and user lists.

OneDrive Account Preparation

Prepare OneDrive accounts in the Microsoft 365 tenant.

Pre-stage Migration

Migrate historical documents.

User Notifications

Notify users and coordinate during the migration process.

Final Delta Sync

Capture any last-minute changes.

Verification & Issue Resolution

Verify the migration and resolve identified issues.

Source Decommissioning

Decommission source accounts and provide the project closeout report.

Prerequisites

Global Admin access to Microsoft 365.
Admin access to source platforms: Box, Dropbox, or Google Drive.

Who does what

IT Partner

  • Handle cloud document migration to OneDrive for Business, SharePoint Online, or Teams.
  • Perform pre-stage migration of documents and folders, with historical data first.
  • Perform final delta sync for changes made during the project.
  • Map users and permissions from source to OneDrive/SharePoint.
  • Identify and fix errors related to naming limits, file size, and permissions.
  • Provide user notifications during the process.
  • Perform post-migration verification.
  • Perform decommissioning of source accounts.
  • Provide full project management with kickoff, planning, and closeout report.
  • Provide detailed project documentation and success verification.

Your team

  • Provide Global Admin access to Microsoft 365.
  • Provide admin access to source platforms: Box, Dropbox, or Google Drive.
  • Users should avoid modifying documents during the final cutover window.

What's not included

Remediation or restructuring of poorly organized source content beyond migration issue fixes for naming limits, file size, and permissions.
Information architecture design, SharePoint intranet design, Teams governance design, or document management redesign beyond the agreed migration destination mapping.
Cleanup, deduplication, classification, labeling, or records-management work unless separately scoped.
Migration of non-document workloads such as email, calendars, contacts, chats, forms, workflows, application data, third-party app integrations, or line-of-business system data.
Custom scripting, custom reporting, API development, or automation outside the standard migration tooling and documented migration process.
End-user training, change management campaigns, or creation of client-specific training materials beyond standard user notifications included in the project.
Microsoft 365 licensing costs, source platform licensing costs, migration tool licensing pass-through costs if applicable, storage expansion, or third-party subscription fees unless separately scoped.
Recovery of deleted, corrupted, inaccessible, or unavailable source data that cannot be accessed through the source platform or migration tooling.
Legal hold, eDiscovery, retention policy implementation, Purview configuration, sensitivity labeling, DLP policy design, or compliance consulting unless separately purchased.
Ongoing managed support, help desk support, tenant administration, or post-project operational support beyond migration verification, closeout, and any separately agreed post-migration support.

Limitations & technical notes

!Users should avoid modifying documents during the final cutover window.
!Migration may require fixing issues related to naming limits, file size, and permissions.
!Source decommissioning includes optional password changes.

Frequently asked questions

What does IT Partner’s Box, Dropbox & Google Drive to OneDrive for Business Document Migration include?

IT Partner’s document migration service includes planning, source data discovery, OneDrive account preparation, pre-stage migration, final delta sync, user and permission mapping, issue identification and fixing, user notifications, post-migration verification, source account decommissioning, documentation, and a project closeout report. The service is managed by an assigned Project Manager and is designed for organizations moving documents from Box, Dropbox, or Google Drive into OneDrive for Business, SharePoint Online, or Microsoft Teams.

Which source platforms can be migrated with this service?

This service supports cloud-to-cloud document migration from Box, Dropbox, or Google Drive. The destination can be OneDrive for Business, SharePoint Online, or Microsoft Teams within Microsoft 365.

Can IT Partner migrate documents into SharePoint Online or Microsoft Teams instead of OneDrive for Business?

Yes. Although the service title references OneDrive for Business, the stated scope includes migration to OneDrive for Business, SharePoint Online, or Microsoft Teams.

How does the pre-stage migration approach work?

IT Partner first migrates historical documents and folders during a pre-stage migration, because this reduces the amount of data that must be moved during final cutover. A final delta sync is then performed to capture changes made during the project.

What is a final delta sync in this migration service?

A final delta sync captures last-minute changes made after the pre-stage migration and before completion. Users should avoid modifying documents during the final cutover window, because changes during that period can complicate synchronization and verification.

How long does the migration usually take?

The stated service duration is 1–3 days. The exact timing may depend on source data discovery, user lists, permissions, issue resolution, and coordination during the final cutover window.

How is this migration service priced?

The listed price is $7 per seat plus a $1,200 Project Management Fee. If there is any uncertainty about which users count as seats for your environment, confirm the seat count and pricing basis with IT Partner before the project begins.

What access does IT Partner need to perform the migration?

IT Partner requires Global Admin access to Microsoft 365 and admin access to the source platform, which may be Box, Dropbox, or Google Drive. These permissions are prerequisites because IT Partner must prepare destination accounts, discover source data, map users and permissions, and perform the migration.

What are the client’s responsibilities during the migration?

The client must provide Global Admin access to Microsoft 365 and admin access to the source platform. Users should also avoid modifying documents during the final cutover window, because the service includes a final delta sync and verification after migration.

What are IT Partner’s responsibilities during the migration?

IT Partner handles the cloud document migration, including planning, pre-stage migration, final delta sync, user and permission mapping, issue identification and fixing, user notifications, verification, source decommissioning, documentation, and project management. IT Partner also provides a project closeout report after completion.

Are permissions migrated from Box, Dropbox, or Google Drive to OneDrive or SharePoint?

Yes. User and permission mapping from the source platform to OneDrive or SharePoint is included, and preserving files, folders, and permissions is part of the stated success criteria.

Will every file and folder be preserved during the migration?

The service’s stated success criteria include full fidelity, zero data loss, and preservation of every file, folder, and permission. IT Partner also performs post-migration verification and resolves identified issues related to naming limits, file size, and permissions.

What types of migration errors does IT Partner identify and fix?

IT Partner identifies and fixes errors related to naming limits, file size, and permissions. These issues are common in document migrations because different platforms can have different constraints for file names, paths, sizes, and access models.

Will users be notified during the migration?

Yes. User notifications during the migration process are included in the service, because coordination is needed for pre-stage migration, final cutover, delta sync, and verification.

Is there downtime or business impact during the migration?

The service description does not specify a formal downtime window, but users should avoid modifying documents during the final cutover window. The pre-stage migration approach is intended to move historical content first and then capture changes with a final delta sync, which helps reduce disruption.

What happens after the migration is completed?

After migration, IT Partner performs post-migration verification, resolves identified issues, decommissions source accounts, and provides detailed documentation and a project closeout report. Source decommissioning can include optional password changes.

Does IT Partner decommission the old Box, Dropbox, or Google Drive accounts?

Yes. Source account decommissioning is included in the service, and the stated scope notes that decommissioning may include optional password changes.

Is post-migration support included?

The stated scope includes post-migration verification, issue resolution for identified migration issues, documentation, and a project closeout report. The source also references post-migration support but does not define a separate support duration, support channel, or SLA, so any ongoing support should be confirmed with IT Partner.

What is not included in this migration service?

The original service scope does not list formal exclusions or additional-cost items. The AI-drafted exclusions in this completed page should be reviewed and confirmed before publication, especially for any work beyond Box, Dropbox, or Google Drive document migration to OneDrive for Business, SharePoint Online, or Teams.

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$7 per seat + $1,200 Project Management Fee
1-3 days
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