User Home Folder Migration to OneDrive for Business — Personal File Migration

IT Partner migrates personal files and documents stored in a user's drive or home folders on file server(s) to that user's folders in OneDrive for Business. The service is focused on personal file and document migration, not company-wide document migration to SharePoint Online.

This service is for personal files and user home folders, because the destination is the user's OneDrive for Business. Company-related documents that should be managed as shared content belong in SharePoint Online and are handled through a separate IT Partner service.

The service includes migration of files and folders to OneDrive for Business, configuration of OneDrive redirection settings for work folders such as Desktop, My Documents, Pictures, and others, and verification and fixing of migration issues if any are found. IT Partner also provides a project closeout report showing final project status, acceptance criteria matching, outstanding issues if any, and final budget.

Customer team training, email migration, consulting, desktop software settings, and more extensive documentation are not included in the base service. Some of these items may be available as additional services or for an additional fee, so they should be confirmed with IT Partner before the engagement begins.

The listed price for this service is $150 plus $5 per GB. The final budget is documented in the project closeout report, and any scope changes or additional services should be confirmed with IT Partner.

The listed duration for this service is 1 week. The actual plan may vary depending on your needs, source system condition, user readiness, data volume, and any issues discovered during verification.

You must have a Microsoft 365 tenant with OneDrive for Business licenses. You must also provide admin access to users' PCs, because IT Partner needs to verify workstation configuration and configure folder redirection where applicable.

The implementation plan includes a kickoff meeting, a pre-migration source system health check, user notification, domain preparation, OneDrive redirect settings configuration, folder migration control, and verification with issue fixing if needed. These steps are designed to prepare the environment, move the data, and confirm the migration result.

Yes, user notification is part of the implementation plan. IT Partner provides informational messages for users, while the client coordinates staff schedules and resources so the migration can be performed in an agreed time frame.

IT Partner configures redirection of work folders such as Desktop, My Documents, Pictures, and others to OneDrive for Business. The exact folders and approach should be confirmed during the engagement, especially if users have legacy applications or unusual storage patterns.

Yes, the plan includes a pre-migration source system health check. IT Partner also verifies the current domain configuration and current workstation configuration as part of its responsibilities.

IT Partner verifies the current domain and workstation configuration, provides informational messages for users, prepares the domain for OneDrive for Business, and configures redirection of work folders to OneDrive. IT Partner also controls the folder migration and verifies and fixes issues if any are identified.

The client coordinates internal resources, staff schedules, outside vendor schedules, and provides a dedicated point of contact for IT Partner. The client must also help identify high-risk users such as executives or VIP users, configure network equipment such as firewalls and switches, review OneDrive restrictions, and approve deliverables in a timely manner.

Yes, the client is responsible for assisting with identification of high-risk users, including top executives and VIP users. This helps the project team plan migration timing, communication, and issue handling for users who may require extra attention.

The service description notes that you should check whether personal files are scattered across other storage systems such as Google Drive, Box, Dropbox, and similar systems. The stated core scope is migration from a user's drive or folders on file server(s) to OneDrive for Business, so migration from third-party cloud repositories should be confirmed with IT Partner before assuming it is included.

The client should review OneDrive restrictions for file naming, file size, and file type before deployment. This is important because files that do not meet OneDrive requirements may require remediation before they can be successfully migrated.

Yes, there is a specific caution for legacy applications that use the Documents folder as an installation location. Those applications may stop working after folder redirection, so organizations using legacy applications that do not support folder redirection should check them before redirecting folders to OneDrive.

IT Partner does not recommend redirecting Documents folders to OneDrive if they contain items with a very high frequency of updates, such as databases, web servers, or Outlook OST files. These file types can create sync and performance concerns, so they should be identified before migration.

A key success criterion is that all users' home folders are migrated without data loss within an agreed time frame. IT Partner also provides a project closeout report that records final project status, acceptance criteria matching, outstanding issues if any, and the final budget.

The listed service manager is Mike Mackey. The service SKU is ITPWW250MIGOT, which can be used when referencing or requesting this engagement from IT Partner.