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Consulting

Microsoft AppSource and Azure Marketplace Publishing

A fixed-scope publishing engagement that takes your application from Partner Center enrollment to a live, Microsoft-certified listing on Microsoft AppSource or Azure Marketplace. We set up and verify your publisher account, pick the right offer type and pricing model with you, build the listing, guide the technical plumbing a transactable SaaS offer requires — landing page, Microsoft Entra ID single sign-on, fulfillment API, webhook — and drive the offer through Microsoft's certification until it is live. We have been through this as a publisher ourselves: our Tenant Optimizer application is listed on Microsoft Marketplace under IT Partner's publisher account, and our ITP Assistant Teams app carries Microsoft 365 App Certification.

Timeline 3 weeksService owner Mike MackeyMicrosoft AppSourceAzure MarketplacePartner Center

What this engagement is

Getting an app onto Microsoft AppSource or Azure Marketplace looks like a form-filling exercise until you try it. Partner Center enrollment and publisher verification stall on legal and tax details. The offer-type decision — a simple listing, a free trial, or a fully transactable offer where Microsoft bills your customers — changes both the engineering work and the economics. Certification fails on policy details most ISVs meet for the first time in a rejection notice. And a transactable SaaS offer will not certify at all until the landing page, Microsoft Entra ID single sign-on, SaaS Fulfillment API, and webhook integration actually work end to end. This service exists because we have done all of it for our own products. Microsoft now presents AppSource and Azure Marketplace through the unified Microsoft Marketplace, with Partner Center as the single publishing portal — AppSource surfaces business and productivity apps that plug into Microsoft 365, Dynamics 365, and Power Platform; Azure Marketplace surfaces solutions built on or deployed into Azure. We help you land in the right storefront, with the right offer type, and stay with the submission through certification until the listing is live. The engagement covers publisher-account readiness, offer strategy, the complete Partner Center offer configuration, listing copy written for marketplace search, and certification submission with remediation of any policy failures. For transactable SaaS offers we specify and validate the required integration; the integration code itself is development work on your side, or an add-on scope with our developers. Everything happens in your Partner Center account, under credentials you control. When the offer goes live, you own the listing, the customer relationships, and the know-how to maintain both — the handover session covers listing edits, plan and pricing changes, and what triggers re-certification.

Success criteria

01Your Partner Center account is enrolled in the commercial marketplace program, publisher verification is complete, and the account is owned and controlled by you
02The offer type and pricing model are chosen deliberately — listing, trial, or transactable; flat-rate, per-user, or metered — with the reasoning documented, not defaulted into
03The offer passes Microsoft certification and is live on the intended storefront
04For transactable SaaS offers, the purchase-to-activation flow works end to end — landing page, Microsoft Entra ID SSO, fulfillment API, and webhook — validated with preview purchases before go-live
05Your team can maintain the listing without us: how to edit content, change plans and pricing, read marketplace insights, and what changes trigger re-certification

What you receive

Partner Center commercial marketplace enrollment and publisher-verification support, including payout and tax profile setup for transactable offers
Offer strategy memo — storefront (AppSource vs Azure Marketplace), offer type (listing, trial, transactable), pricing model and plan structure, with the reasoning written down
Complete offer configuration in Partner Center: properties, plans, pricing, markets, preview audience, and legal and support links
Listing copy pack written for marketplace search: title, summaries, full description, search keywords, and guidance for screenshots and videos
For transactable SaaS offers: a technical integration checklist covering the landing page, Microsoft Entra ID SSO, SaaS Fulfillment API v2, and webhook — plus review of your implementation and joint testing of the full subscription lifecycle in preview
Certification submission, triage and remediation guidance for any certification failures, and resubmission until the offer is live
Go-live validation with a preview audience before the listing is published
Handover document and session: maintaining the listing, managing plans and pricing, using marketplace insights, and the changes that require re-certification

How the work unfolds

Enrollment and verification

Enroll your Partner Center account in the commercial marketplace program, complete publisher verification, and — for transactable offers — set up the payout and tax profiles. Timing here depends mostly on how quickly your legal and banking details can be supplied and verified.

Offer strategy

Decide storefront, offer type, and pricing model together, against your product and go-to-market rather than against defaults. This is where transactable vs listing, trial design, plan structure, and private-offer readiness get settled — in writing.

Listing build

Configure the offer in Partner Center end to end and write the listing copy: search-oriented title and summaries, full description, keywords, categories, and the media plan for screenshots and video.

Transactable integration (when in scope)

Specify the landing page, Microsoft Entra ID SSO, SaaS Fulfillment API v2, and webhook requirements against Microsoft's current documentation; review your team's implementation; and jointly test the full purchase, activation, change, and cancellation lifecycle with preview offers.

Certification

Submit the offer, monitor Microsoft's review, and translate any certification failures into concrete fixes — policy failures usually name the rule, not the remedy. Resubmit until the offer passes.

Go-live and handover

Validate the live experience with the preview audience, publish, and hand over: listing maintenance, plan and pricing changes, marketplace insights, and re-certification triggers.

Prerequisites

A working, code-complete application — a SaaS product, Teams app, or Azure-deployable solution. This service publishes your app; it does not build it
Your legal business details for publisher verification, and someone authorized to accept Microsoft's publisher agreement
For transactable offers: banking and tax information for the payout profile, and developer capacity for the landing page and fulfillment integration (or an agreed add-on development scope with us)
A Microsoft Entra tenant for Partner Center access, and public support and privacy-policy URLs for the listing
A decision-maker for pricing and plan structure available during the offer-strategy milestone

Who does what

IT Partner

  • Guide Partner Center enrollment, publisher verification, and payout/tax setup
  • Recommend storefront, offer type, and pricing model, and document the reasoning
  • Configure the offer completely in Partner Center and write the listing copy
  • Specify and validate the transactable SaaS integration against Microsoft's current requirements
  • Submit for certification, interpret any failures, and drive resubmission until the offer is live
  • Deliver the handover document and session

Your team

  • Provide legal, banking, and tax details for verification and payout profiles
  • Own the Partner Center account and approve our access to it
  • Implement the landing page and fulfillment integration for transactable offers (unless added to our scope as development work)
  • Supply product screenshots, video, and factual product claims for the listing
  • Make pricing and plan decisions
  • Respond to certification-fix requests so resubmission cycles stay short

What's not included

Building or modifying the application itself — see Microsoft Graph API Mastery and Integration Services and Custom Business Apps and Process Automation for development work
Writing the code for the landing page, SSO, fulfillment API, or webhook — we specify, review, and test it; implementation is your team's or a separately quoted development scope
Ongoing marketplace operations after go-live: demand generation, listing optimization over time, co-sell program management, and Marketplace Rewards campaigns
Microsoft's fees and taxes — the agency fee Microsoft retains on transactable sales is between you and Microsoft
Security or compliance certifications of your product (SOC 2, ISO 27001, Microsoft 365 App Certification) — separate programs with their own audits
Guaranteeing Microsoft's certification timeline — the review is Microsoft's to run

Limitations & technical notes

!Microsoft's certification policies and marketplace features change frequently. We work to the policies current at engagement time and flag anything that moved since your last submission.
!The three-week duration assumes a certification-ready application and prompt turnaround on fixes. Each failed certification cycle adds elapsed time that neither party controls.
!Publisher verification depends on your legal, banking, and tax paperwork being in order — delays there are outside our control and are the most common schedule risk.
!Microsoft's agency fee on transactable marketplace sales is currently 3% of the transaction under Microsoft's published terms; the rate and its conditions are Microsoft's and can change.
!A transactable SaaS offer cannot certify without a working landing page, Microsoft Entra ID SSO, fulfillment API, and webhook integration. If your team cannot build these, add development scope before expecting a transactable go-live.
!We work in your Partner Center under access you grant and can revoke — consistent with how we handle admin access everywhere: granular, approved by you, never standing.

Frequently asked questions

AppSource or Azure Marketplace — which one is right for our app?

Your audience decides it. AppSource is where business users find apps that work with Microsoft 365, Dynamics 365, and Power Platform — Teams apps, Office add-ins, industry SaaS. Azure Marketplace is where IT professionals and developers find solutions built on or deployed into Azure — VMs, containers, managed applications, and developer-facing SaaS. Microsoft now fronts both with the unified Microsoft Marketplace, but the storefront targeting still shapes categories, search, and who sees you. We settle this in the offer-strategy milestone, in writing.

What does "transactable" mean, and do we need it?

A transactable offer means Microsoft bills the customer and pays you out, rather than just referring the lead to you. It unlocks purchases through customers' existing Microsoft billing, private offers with custom pricing, and sales motions through Microsoft's channel. The cost is real engineering: a landing page, Microsoft Entra ID single sign-on, the SaaS Fulfillment API, and a webhook that handles the subscription lifecycle. If you mainly want visibility and lead capture, a listing or trial offer gets you live with far less work — and you can upgrade to transactable later.

What does Microsoft charge for being on the marketplace?

Publishing is free — there is no listing fee. For transactable offers, Microsoft retains an agency fee on each sale, currently 3% under Microsoft's published terms (it was cut from an industry-typical 20% in 2021). Non-transactable listings and trials carry no per-sale fee at all, because Microsoft handles no money. The rate and its conditions are Microsoft's and can change; we confirm current terms during offer strategy.

How long until we are live?

The engagement is scoped at three weeks, which assumes your app is certification-ready and your side turns fixes around promptly. The two variables neither of us fully controls are publisher verification — which depends on your legal and banking paperwork — and Microsoft's certification review, where each failed cycle adds days. A clean listing-only offer can move faster; a transactable SaaS offer with integration work still to do will take longer, and we will tell you that before you commit.

Have you actually published on the marketplace yourselves?

Yes, and you can verify both claims on Microsoft's own sites rather than taking our word. Our Tenant Optimizer application is listed on Microsoft Marketplace under IT Partner's publisher account, and our ITP Assistant Teams app is Microsoft 365 App Certified, with the attestation published on Microsoft Learn. We also hold the Microsoft Solutions Partner designation for Digital & App Innovation. The scars from our own certification cycles are a large part of what you are buying.

What exactly does a transactable SaaS offer require technically?

Four things, all mandatory for certification: a landing page where the buyer lands after purchase and activates the subscription; Microsoft Entra ID single sign-on on that page; integration with the SaaS Fulfillment API v2, which is how your service resolves and activates the purchase; and a webhook endpoint that handles lifecycle events — plan changes, suspensions, cancellations. We give your developers the checklist against Microsoft's current documentation, review what they build, and test the whole lifecycle with preview purchases before submission.

What happens if the offer fails certification?

It gets fixed and resubmitted — that loop is inside the fixed price, not an extra. Certification failures cite Microsoft's marketplace policies, which name the violated rule but rarely the remedy; translating a policy citation into the actual fix is where most first-time publishers burn weeks. Common failures are listing-content problems, broken or non-compliant trial and purchase flows, and transactable integrations that do not survive lifecycle testing.

Who owns the publisher account and the listing?

You do, from day one. We work inside your Partner Center under access you grant and can revoke at any time — the same least-privilege stance we take with every customer tenant. Your publisher identity, your customer relationships, your payout profile. When the engagement ends, nothing about your marketplace presence depends on us.

Can you also build the app, or the integration code, not just publish it?

Yes, as separate, separately quoted development scope — this engagement deliberately prices the publishing work alone. Our development team builds on the Microsoft stack daily: see Microsoft Graph API Mastery and Integration Services for API and integration work and Custom Agent Development with Microsoft Copilot Studio for agent-based products. If the gap between your app and certification is code, we will scope that honestly before you spend on publishing.

What are private offers and MACC eligibility, and should we care?

Private offers let you sell a transactable offer to a specific customer at negotiated pricing and terms — the marketplace equivalent of an enterprise deal. And when an Azure Marketplace offer meets Microsoft's Azure-benefit eligibility requirements, customer purchases can count toward their Microsoft Azure Consumption Commitment — which means enterprise buyers can spend already-committed Azure budget on your product. For ISVs selling to enterprises, this is often the single strongest argument for going transactable, and we configure the offer with it in mind.

What happens after go-live?

The listing is yours to run, and the handover session makes sure you can: editing content, changing plans and pricing, reading marketplace insights, and knowing which edits trigger re-certification. Ongoing marketplace operations — campaigns, listing optimization, co-sell management — are outside this engagement. If you want continuing help, our consulting services cover it as a separate arrangement, starting with a free 30-minute session to scope what you actually need.

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