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SharePoint Online Initial Planning and Setup — Sites, Libraries & Access

SharePoint Online - Initial Planning and Setup is a SharePoint Online implementation service for organizations that need help understanding SharePoint Online capabilities, developing a statement of work, configuring SharePoint Online according to that statement of work, and providing users with basic informational materials about SharePoint Online. Service details: SKU ITPWW190IMPOT; price $2,200; duration 1 week; manager Mike Mackey.

Timeline 1 weekService owner Mike MackeySharePoint Online

What this engagement is

This service helps you understand SharePoint Online and, where relevant, provides advisory context on the pros and cons of Microsoft Teams and SharePoint Online so you can decide when to use one or another capability. Microsoft Teams is advisory context only and is not included as delivery scope for this SKU. The engagement is centered on SharePoint Online planning and setup: IT Partner collects the information needed to develop a statement of work, provides the statement of work and approves it with the client, configures SharePoint Online according to the statement of work, and provides informational letters and booklets about working with SharePoint Online. Post-implementation support and a project closeout report are provided at completion. The approved SOW controls the exact SharePoint Online configuration scope, and the implementation plan may vary depending on your needs.

Success criteria

01The statement of work for SharePoint implementation is developed
02SharePoint infrastructure is configured according to the SOW
03Employees can access SharePoint from any device

What you receive

Statement of work for the implementation of SharePoint Online
SharePoint Online configured according to the statement of work, including sites, libraries, portals, and access setup
Informational letters and booklets about working with SharePoint Online
Project closeout report indicating the final project status, acceptance criteria matching, outstanding issues, if any, and the final budget

How the work unfolds

Kickoff meeting

Kickoff meeting

Q & A session

Q & A session

Preparation of the SOW for the implementation of SPO

Preparation of the SOW for the implementation of SPO

Configuring SPO according to the SOW, including sites, libraries, portals, and access setup

Configuring SPO according to the SOW, including sites, libraries, portals, and access setup

Informing users about SPO capabilities

Informing users about SPO capabilities

Gathering feedback

Gathering feedback

Verification and fixing of issues, if any

Verification and fixing of issues, if any

Prerequisites

None.

Who does what

IT Partner

  • Collect information for the development of the statement of work (SOW)
  • Provide the statement of work and approve it with the client
  • Configure SharePoint Online according to the statement of work
  • Provide informational letters and booklets about working with SharePoint Online

Your team

  • Coordinate Client resources and staff schedules
  • Provide a dedicated point of contact responsible for working with IT Partner
  • Provide the necessary information for the development of SOW
  • Coordinate any outside vendor resources and schedules
  • Configure all network equipment, such as load balancers, routers, firewalls, and switches
  • Review and approve engagement deliverables in a timely manner

What's not included

Licenses
Employee training
Configuration of workstations and mobile devices
Migration of any data
More extensive documentation can be provided for an additional fee.

Limitations & technical notes

!This SKU should be treated as a SharePoint Online initial planning and setup engagement only. A practical discussion of when to use Teams versus SharePoint may occur during discovery or Q&A as advisory context, but Microsoft Teams planning, configuration, governance, channel design, Teams apps, meeting or calling policies, and Teams migration activities are not included in this SKU and should be scoped separately.
!Post-implementation support should be interpreted conservatively as short-term stabilization and issue verification for the SharePoint Online items configured under the approved SOW. Ongoing administration, help desk support, SLA-backed support, enhancement requests, user training sessions, and data or content migration should require a separate support or project agreement.
!The success criterion that employees can access SharePoint from any device assumes that users have appropriate licensing, accounts, network access, supported browsers or apps, and any required client-side configuration already in place. Workstation and mobile device configuration is outside the stated scope.

Frequently asked questions

What is included in the SharePoint Online - Initial Planning and Setup service?

SharePoint Online - Initial Planning and Setup includes collecting information for a SharePoint Online statement of work, preparing and approving that SOW with the client, configuring SharePoint Online according to the approved SOW, and providing basic informational letters and booklets for users. The configuration may include SharePoint sites, libraries, portals, and access setup, because those items are specifically listed in the service plan and deliverables.

How much does the SharePoint Online - Initial Planning and Setup service cost?

The listed price for SharePoint Online - Initial Planning and Setup is $2,200. This price applies to SKU ITPWW190IMPOT, and any work outside the stated scope should be confirmed with IT Partner before the engagement begins.

How long does the SharePoint Online initial planning and setup engagement take?

The listed duration for this SharePoint Online initial planning and setup service is 1 week. The implementation plan may vary depending on the client’s needs, so any schedule assumptions should be confirmed during kickoff and SOW development.

What are the main deliverables of this SharePoint Online setup service?

The main deliverables are a statement of work for the SharePoint Online implementation, SharePoint Online configured according to that SOW, informational letters and booklets about working with SharePoint Online, and a project closeout report. The closeout report indicates final project status, acceptance criteria matching, outstanding issues if any, and the final budget.

What happens during the SharePoint Online initial planning and setup process?

The engagement typically includes a kickoff meeting, a Q&A session, preparation of the SharePoint Online implementation SOW, configuration of SharePoint Online according to the SOW, user communication about SharePoint Online capabilities, feedback gathering, and verification or fixing of issues if any. This process is designed to move from planning to configuration and acceptance within the stated service scope.

Does this service include creating SharePoint sites, document libraries, and portals?

Yes, SharePoint Online configuration according to the approved SOW can include sites, libraries, portals, and access setup. The exact items configured are determined by the statement of work, because the service is explicitly delivered according to the approved SOW.

Does this service include SharePoint data migration?

No, migration of any data is not included in this service. If you need to move files or content into SharePoint Online, that would need to be scoped separately with IT Partner.

Does this service include employee training on SharePoint Online?

No, employee training is not included in the stated scope of this service. IT Partner does provide informational letters and booklets about working with SharePoint Online, but formal training would need to be arranged separately.

Does this service include SharePoint Online licenses?

No, licenses are not included in the SharePoint Online - Initial Planning and Setup service. The client should ensure the required Microsoft 365 or SharePoint Online licensing is available or confirm licensing needs separately with IT Partner.

Does IT Partner configure employee workstations or mobile devices for SharePoint access?

No, configuration of workstations and mobile devices is not included in this service. One success criterion is that employees can access SharePoint from any device, but endpoint setup itself is outside the stated service scope.

Are there prerequisites for this SharePoint Online planning and setup service?

The service lists no prerequisites. However, the client is responsible for providing information needed for the SOW, coordinating staff schedules, and reviewing deliverables promptly, because those responsibilities are required for the engagement to proceed efficiently.

What responsibilities does IT Partner handle during the engagement?

IT Partner collects information for the SharePoint Online SOW, provides and approves the SOW with the client, configures SharePoint Online according to that SOW, and provides informational letters and booklets about working with SharePoint Online. IT Partner also provides a project closeout report at completion.

What responsibilities does the client have during the engagement?

The client must coordinate internal resources and staff schedules, provide a dedicated point of contact, provide the information needed to develop the SOW, coordinate outside vendor resources if applicable, configure network equipment such as load balancers, routers, firewalls, and switches, and review and approve deliverables in a timely manner. These client responsibilities matter because the service depends on accurate requirements and timely approvals.

Will this SharePoint Online setup cause downtime or business disruption?

The service description does not specify expected downtime or a downtime window. Because the stated scope is initial SharePoint Online planning and configuration rather than data migration or endpoint changes, business impact may be limited, but any downtime or access-impacting changes should be confirmed in the SOW before work begins.

Does this service include Microsoft Teams planning or configuration?

No. This SKU covers SharePoint Online only. IT Partner may provide advisory context to help clients understand the pros and cons of Microsoft Teams and SharePoint Online, but Microsoft Teams planning, configuration, governance, channel design, Teams apps, meeting or calling policies, and Teams migration activities are not included in this engagement.

What does “configured according to the SOW” mean for SharePoint Online?

“Configured according to the SOW” means IT Partner will set up SharePoint Online based on the approved statement of work developed during the engagement. The listed configuration areas include sites, libraries, portals, and access setup, but the exact scope is controlled by the agreed SOW.

Is post-implementation support included after the SharePoint Online setup?

The service page states that post-implementation support is provided, but it does not define the support scope, duration, channels, or service levels. Buyers should confirm those details with IT Partner if post-implementation support expectations are important to the project.

What happens at the end of the SharePoint Online initial planning and setup service?

At completion, IT Partner provides a project closeout report showing final project status, whether acceptance criteria match, any outstanding issues, and the final budget. The engagement also includes gathering feedback and verifying or fixing issues if any, within the stated scope.

Who manages the SharePoint Online - Initial Planning and Setup service?

The listed manager for this service is Mike Mackey. The service is identified as SKU ITPWW190IMPOT and is described as a one-week SharePoint Online implementation service priced at $2,200.

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