Develop a Rollout Communication Plan for End Users
This 1-day service helps prepare end-user communications for a Microsoft 365, Intune, or Dynamics 365 deployment.
IT Partner collects the required information, provides and approves the SOW with the client, configures Teams according to the SOW, provides informational letters and booklets about working with Teams, and provides a project closeout report. Licenses, employee training, configuration of workstations and mobile devices, and migration of any data are not included.
Microsoft Teams is a unified communication platform that combines workplace chat, video meetings, file storage, including file collaboration, and application integration. In this service, IT Partner helps determine your requirements for using Teams, the necessary groups and modules, and a scheme for working with Teams based on information received from you. IT Partner then develops a statement of work for implementation and configures Teams according to the SOW.
Kickoff meeting
Q&A session
Preparation and configuration of Teams according to customer requirements
Installation of Teams desktop and mobile clients
Testing and working use of Teams
Gather feedback
Verification and fixing of issues, if any
Microsoft Teams - Initial Planning and Setup includes requirements discovery, identification of needed Teams groups and modules, development of a statement of work, and configuration of Teams according to the approved statement of work. IT Partner also provides informational letters and booklets about working with Teams and a project closeout report with final status, acceptance criteria matching, outstanding issues, and final budget.
The Microsoft Teams - Initial Planning and Setup service is listed at $500. This price applies to the defined implementation scope, and items outside the stated scope—such as licenses, employee training, device configuration, data migration, or more extensive documentation—are not included.
The Microsoft Teams - Initial Planning and Setup service is planned as a 1 week engagement. The plan may vary depending on customer needs, so any schedule constraints or special requirements should be confirmed with IT Partner during kickoff.
The main outcome is that a statement of work for Teams implementation is developed and Teams infrastructure is configured according to that statement of work. A successful engagement also means employees can access Teams using desktop and mobile clients, as well as the web version.
No, Microsoft Teams licenses are not included in this service. The engagement covers planning, statement of work development, and configuration according to the SOW, so licensing needs should be addressed separately before or during planning.
No, employee training is not included in the Microsoft Teams - Initial Planning and Setup service. IT Partner does provide informational letters and booklets about working with Teams, but formal employee training would need to be arranged separately.
No, migration of any data is not included in this service. The scope is focused on planning and configuring Teams according to the approved statement of work, so data migration would require a separate discussion or service.
No, configuration of workstations and mobile devices is not included in this service. The implementation plan references installation of Teams desktop and mobile clients, but the stated exclusions specifically say workstation and mobile device configuration is outside scope, so the exact client-install assistance should be confirmed with IT Partner.
IT Partner collects the information needed to develop the statement of work, including customer requirements for using Teams and the necessary groups and modules. This is important because Teams is configured according to the approved SOW rather than as a generic one-size-fits-all setup.
The engagement typically includes a kickoff meeting, Q&A session, preparation and configuration of Teams according to customer requirements, Teams client installation activities, testing and working use of Teams, feedback gathering, and verification or fixing of issues if any. The plan may vary depending on the customer’s needs.
The customer is responsible for coordinating internal resources and staff schedules, providing a dedicated point of contact, coordinating outside vendor resources if needed, configuring network equipment such as load balancers, routers, firewalls, and switches, and promptly reviewing and approving deliverables. These responsibilities matter because IT Partner configures Teams according to agreed requirements, but customer-side access, scheduling, approvals, and network readiness remain with the client.
IT Partner is responsible for collecting information for the statement of work, providing the statement of work and approving it with the client, configuring Teams according to that statement of work, and providing informational letters and booklets about working with Teams. IT Partner also provides a project closeout report at the end of the engagement.
The service lists no prerequisites. However, because licenses are not included and the customer is responsible for network equipment configuration, any licensing or network readiness needs should be reviewed with IT Partner before implementation begins.
The service description does not specify planned downtime. Because the engagement is focused on initial planning, configuration, testing, and enabling access to Teams, any business impact should be confirmed with IT Partner based on the customer’s environment and requirements.
Deliverables include the statement of work for Teams implementation, Teams configuration according to that statement of work, informational letters and booklets about working with Teams, and a project closeout report. The closeout report indicates final project status, acceptance criteria matching, outstanding issues, and the final budget.
Success is measured by development of the Teams implementation statement of work, configuration of Teams infrastructure according to that SOW, and employees being able to access Teams using desktop clients, mobile clients, and web versions. These criteria reflect the defined scope of an initial planning and setup engagement.
Yes, the plan may vary depending on your needs. IT Partner determines requirements, identifies necessary groups and modules, develops the statement of work with the client, and then configures Teams according to that approved SOW.
The implementation plan includes testing and working use of Teams, gathering feedback, and verification and fixing of issues if any. Any remaining outstanding issues are documented in the project closeout report, along with final project status and acceptance criteria matching.
The service includes informational letters and booklets about working with Teams. More extensive documentation is not included in the base service and can be provided for an additional fee.