Microsoft Places and Desk Booking Implementation
Microsoft Places and Desk Booking Implementation is a 1-week, $1,950 fixed-price engagement that stands up Microsoft Places in your tenant: buildings, floors, and floor-plan maps in the Places directory, bookable desks and desk pools created and configured, your existing meeting rooms linked in, current licensing guidance (including Microsoft's April 2026 shift of advanced desk-booking features from per-user Teams Premium to the per-space Teams Shared Space license), and enablement for your admins and champions with rollout communication templates. It is built for hybrid offices formalizing return-to-office and hot-desking. Badge and sensor hardware integrations and workplace-strategy consulting are out of scope.
What this engagement is
Return-to-office policies fail on logistics before they fail on principle: people come in, can't find a desk near their team, spend the day on calls at a kitchen counter, and quietly stop coming. Microsoft Places is Microsoft's answer inside the tools your staff already use — desk and room booking from a floor-plan map in Teams and Outlook, visibility into which days colleagues plan to be in, and occupancy data that tells you whether the office is actually being used. This engagement takes Places from 'enabled somewhere in the tenant' to a working system your staff can book a desk in, in one week. The setup work is concrete and mostly invisible to end users, which is exactly why it gets skipped and why half-configured Places deployments die. We build the Places directory properly — buildings, floors, and sections in the correct hierarchy — upload and calibrate your floor-plan maps, and create the desks themselves: individual bookable desks or desk pools (Exchange Online workspaces) per your layout, configured through the Microsoft Places PowerShell module and admin tooling with the right modes per desk — reservable, drop-in, or assigned. Your existing conference rooms link into the same map, so a person booking a desk sees the rooms beside it; if those rooms are not yet Teams Rooms, our Teams Rooms Design and Deployment service is the companion engagement. Licensing is where most Places research goes stale, because Microsoft changed the model on April 1, 2026: core Places capabilities — including Places Finder and Places Explorer — are now included for licensed Microsoft 365 users, and the advanced capabilities that formerly required per-user Teams Premium (advance desk booking from maps, desk check-in, auto-release, and space analytics) are instead unlocked per space with the Microsoft Teams Shared Space license, which covers desks in small bundles rather than taxing every employee. Part of this engagement is turning that into a concrete, minimal license list for your actual floor plan — what needs a Shared Space license, what works without one, and what your legacy Teams Premium licenses still cover until renewal. Then we make adoption real: a working session for your admins, a champions walkthrough, and rollout communication templates, because a booking system nobody announces is an empty map.
Success criteria
What you receive
How the work unfolds
Confirm the in-scope building and floors, collect floor plans and the desk inventory decisions — which desks are reservable, drop-in, or assigned, and which cluster into pools — and verify tenant prerequisites and licensing position.
Create the buildings/floors/sections hierarchy in the Places directory and upload and calibrate the floor-plan maps so desks and rooms land where they physically are.
Create desk and desk-pool objects (Exchange Online workspaces) with capacities, metadata, and booking modes; link existing room mailboxes into the structure; apply the per-space licenses you have purchased to the spaces that need them.
Book real desks and rooms end to end as test users from Teams and Outlook — map view, advance booking, check-in and auto-release behavior where licensed — and fix what validation surfaces.
Admin session, champions walkthrough, and delivery of the rollout communications kit and licensing memo, with a short closeout summarizing what was built and any items deferred by agreement.
Prerequisites
Who does what
IT Partner
- Build the Places directory, maps, desks, desk pools, and room linkage to the agreed design.
- Verify prerequisites and produce the licensing guidance memo against your actual floor plan.
- Validate booking flows end to end before handover.
- Deliver admin enablement, the champions walkthrough, and the rollout communications kit.
- Quote any follow-on scope (additional buildings, sensor integrations) honestly and separately.
Your team
- Provide floor plans, the desk inventory decisions, and tenant access.
- Purchase (or approve our CSP order for) the required per-space licenses.
- Make admins and champions available during the delivery week.
- Send the rollout communications and own the workplace-policy side of the change.
- Review and approve deliverables in a timely manner.
What's not included
Limitations & technical notes
Frequently asked questions
What is Microsoft Places?
Microsoft's workplace app for hybrid offices, built into Microsoft 365: desk and room booking from a floor-plan map in Teams and Outlook (Places Finder), visibility into which days colleagues plan to be in the office, an Explorer view for coordinating in-office days, and occupancy insights for the people who run the building. It works with the room mailboxes and calendars you already have, which is why implementation is measured in days, not months.
What does the implementation include, exactly?
Places enablement and configuration in your tenant, the buildings/floors/sections directory, uploaded and calibrated floor-plan maps, bookable desks and desk pools created with the right modes and metadata, your existing rooms linked onto the same map, a licensing guidance memo, admin and champions enablement, and a rollout communications kit — fixed at $1,950 and delivered in 1 week for a single office location.
Do we need Teams Premium for Microsoft Places?
As of Microsoft's April 1, 2026 licensing change — generally no. Core Places features, including Places Finder and Places Explorer, are now included for licensed Microsoft 365 users. The advanced capabilities that used to sit in per-user Teams Premium — advance desk booking from the map, desk check-in, auto-release, and space analytics — are instead licensed per space with the Microsoft Teams Shared Space license, so you license the forty desks people book, not the four hundred employees who book them. If you bought Teams Premium before the change, Microsoft's transition terms keep its Places features until your renewal. We verify the current rules at kickoff and give you exact counts.
What is the Teams Shared Space license and how many do we need?
It is Microsoft's per-space license (the successor to the Teams Shared Devices license) that unlocks advance booking, check-in, auto-release, and utilization analytics for the physical spaces you assign it to, with a single license covering a small bundle of desks under Microsoft's current terms. How many you need is a function of your floor plan and which desks you want advance-bookable versus drop-in — producing that exact count is part of scoping, and we can supply the licenses through our direct Microsoft CSP relationship.
How are desks actually created — is this just a setting to turn on?
No, and that is why half-done Places rollouts stall. Desks and desk pools are real directory objects — desk pools are Exchange Online workspace mailboxes — created and configured through the Microsoft Places PowerShell module and admin tooling, placed into a strict building/floor/section hierarchy, positioned on the calibrated map, and given a mode: reservable (book in advance), drop-in, assigned to a person, or unavailable. We build all of that, and then show your admins how to change it.
Should we use individual desks or desk pools?
Individual desks give a better booking experience, richer analytics, and finer management, and Microsoft's own guidance leans that way; pools are quicker to stand up and fine for genuinely interchangeable seating like touchdown benches. Most offices end up with a mix — named bookable desks for the neighborhoods people care about, pools for overflow — and we implement the mix your layout calls for.
Does this cover our meeting rooms too?
Your existing room mailboxes are linked into the Places structure so rooms appear on the same floor map as desks and stay bookable exactly as before — that linkage is in scope. What this engagement does not do is deploy Teams Rooms hardware into those rooms; that is our separate Microsoft Teams Rooms Design and Deployment service, and running the two together is the natural way to modernize an office in one pass.
Can it integrate with badge systems or occupancy sensors?
Not within this engagement — badge and sensor integrations depend heavily on which systems you run and are quoted separately as time and materials if you want them explored. Worth knowing: most organizations formalizing hot-desking get what they need from booking and check-in data alone, without sensor hardware.
Will this tell us whether people are actually coming to the office?
It gives you decision-grade signals: bookings, check-ins, auto-released no-shows, and utilization patterns for licensed spaces. That is booking behavior, not a body count — Places is not a surveillance system, and colleague-location features show only what each person chooses to share. In practice, booking data answers the questions that matter: which days are full, which floors are dead, and whether the desk ratio is wrong.
Is one week realistic?
Yes, for a single office location with floor plans and desk decisions ready at kickoff — the directory, maps, desks, linkage, validation, and enablement fit comfortably in five working days because Places builds on Exchange and Teams infrastructure you already run. What moves the date is almost always a missing floor plan or an undecided seating chart, which is why those are named prerequisites.
How much does it cost, and what is not in the fee?
A fixed $1,950 per project, quoted in writing before work begins; you pay after you approve delivery. The fee never includes Microsoft's charges — Teams Shared Space licenses and your Microsoft 365 subscriptions are billed by Microsoft or through your CSP agreement — and additional buildings beyond the agreed site are quoted separately. If you are unsure whether your current licensing already covers what you want, our Microsoft 365 License Audit and Optimization service answers that across the whole tenant, not just Places.
What happens after go-live?
Your admins are enabled to run Places day to day — adding desks, changing modes, reading the data — and your champions have the rollout kit to drive adoption. If you would rather not own the administration, our Microsoft Teams Administrator on Demand service can carry it, and the Managed Microsoft Teams Rooms Service keeps the meeting-room fleet on the same map healthy month to month.