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Microsoft Places and Desk Booking Implementation

Microsoft Places and Desk Booking Implementation is a 1-week, $1,950 fixed-price engagement that stands up Microsoft Places in your tenant: buildings, floors, and floor-plan maps in the Places directory, bookable desks and desk pools created and configured, your existing meeting rooms linked in, current licensing guidance (including Microsoft's April 2026 shift of advanced desk-booking features from per-user Teams Premium to the per-space Teams Shared Space license), and enablement for your admins and champions with rollout communication templates. It is built for hybrid offices formalizing return-to-office and hot-desking. Badge and sensor hardware integrations and workplace-strategy consulting are out of scope.

Timeline 1 weekService owner Roman SotnikMicrosoft PlacesMicrosoft TeamsMicrosoft 365

What this engagement is

Return-to-office policies fail on logistics before they fail on principle: people come in, can't find a desk near their team, spend the day on calls at a kitchen counter, and quietly stop coming. Microsoft Places is Microsoft's answer inside the tools your staff already use — desk and room booking from a floor-plan map in Teams and Outlook, visibility into which days colleagues plan to be in, and occupancy data that tells you whether the office is actually being used. This engagement takes Places from 'enabled somewhere in the tenant' to a working system your staff can book a desk in, in one week. The setup work is concrete and mostly invisible to end users, which is exactly why it gets skipped and why half-configured Places deployments die. We build the Places directory properly — buildings, floors, and sections in the correct hierarchy — upload and calibrate your floor-plan maps, and create the desks themselves: individual bookable desks or desk pools (Exchange Online workspaces) per your layout, configured through the Microsoft Places PowerShell module and admin tooling with the right modes per desk — reservable, drop-in, or assigned. Your existing conference rooms link into the same map, so a person booking a desk sees the rooms beside it; if those rooms are not yet Teams Rooms, our Teams Rooms Design and Deployment service is the companion engagement. Licensing is where most Places research goes stale, because Microsoft changed the model on April 1, 2026: core Places capabilities — including Places Finder and Places Explorer — are now included for licensed Microsoft 365 users, and the advanced capabilities that formerly required per-user Teams Premium (advance desk booking from maps, desk check-in, auto-release, and space analytics) are instead unlocked per space with the Microsoft Teams Shared Space license, which covers desks in small bundles rather than taxing every employee. Part of this engagement is turning that into a concrete, minimal license list for your actual floor plan — what needs a Shared Space license, what works without one, and what your legacy Teams Premium licenses still cover until renewal. Then we make adoption real: a working session for your admins, a champions walkthrough, and rollout communication templates, because a booking system nobody announces is an empty map.

Success criteria

01The Places directory reflects your real estate: buildings, floors, and sections in the correct hierarchy with calibrated floor-plan maps.
02In-scope desks and desk pools are bookable by staff from Places in Teams and Outlook, with the agreed modes (reservable, drop-in, assigned) per desk.
03Existing meeting rooms appear correctly on the floor map alongside desks.
04The licensing position is documented: which spaces carry a Teams Shared Space license, what the license unlocks, and what remains covered by existing entitlements.
05Your admins can add, retire, and re-mode desks after handover, and your champions have run a real booking end to end.
06Rollout communications are ready to send: announcement, how-to-book instructions, and manager guidance.

What you receive

Places enablement and tenant configuration review: current Places rollout state, app availability in Teams and Outlook, and the settings baseline for your tenant.
Places directory build: buildings, floors, and sections created in the correct hierarchy for the in-scope site.
Floor-plan maps uploaded and calibrated for the in-scope floors, from the plans you provide (image or CAD-exported files).
Desk inventory implemented: individual bookable desks and/or desk pools (Exchange Online workspace mailboxes) created and configured with agreed capacities, metadata (monitors, docks, accessibility notes), and booking modes.
Existing room mailboxes linked into the Places building and floor structure so rooms and desks share one map.
Licensing guidance memo: the post-April-2026 model explained against your floor plan — per-space Teams Shared Space license counts for advance-bookable desks, what core Microsoft 365 entitlements already cover, and transition notes for any existing Teams Premium licenses.
Admin enablement session: managing desks and maps, changing modes, reading occupancy signals, and where each control lives (Places admin tooling and the Microsoft Places PowerShell module).
Champions walkthrough and rollout kit: launch announcement template, a one-page how-to-book guide, and manager talking points for the RTO/hot-desking change.

How the work unfolds

1. Scoping and inventory (day 1)

Confirm the in-scope building and floors, collect floor plans and the desk inventory decisions — which desks are reservable, drop-in, or assigned, and which cluster into pools — and verify tenant prerequisites and licensing position.

2. Directory and maps (days 1–2)

Create the buildings/floors/sections hierarchy in the Places directory and upload and calibrate the floor-plan maps so desks and rooms land where they physically are.

3. Desks, pools, and room linkage (days 2–4)

Create desk and desk-pool objects (Exchange Online workspaces) with capacities, metadata, and booking modes; link existing room mailboxes into the structure; apply the per-space licenses you have purchased to the spaces that need them.

4. Validation (day 4)

Book real desks and rooms end to end as test users from Teams and Outlook — map view, advance booking, check-in and auto-release behavior where licensed — and fix what validation surfaces.

5. Enablement and rollout kit (day 5)

Admin session, champions walkthrough, and delivery of the rollout communications kit and licensing memo, with a short closeout summarizing what was built and any items deferred by agreement.

Prerequisites

A Microsoft 365 tenant with Exchange Online, Microsoft Teams, and Outlook in current use (Places surfaces its features through the new Outlook and Teams experiences).
Floor plans for the in-scope floors in a usable format (image exports are fine; CAD sources are better), plus a decided desk inventory — we configure the layout you decide, and can advise, but deciding who sits where is yours.
Microsoft Teams Shared Space licenses for the desks you want advance-bookable with check-in, auto-release, and analytics — purchased before configuration, per Microsoft's per-space model in effect since April 1, 2026. We produce the exact count during scoping and can supply the licenses through our direct Microsoft CSP relationship; license costs are not part of the service fee.
Administrative access to your tenant — we request granular, time-bound access that you approve, never standing global admin.
A named point of contact, plus your intended admins and 2–3 champions available for the enablement sessions in the delivery week.

Who does what

IT Partner

  • Build the Places directory, maps, desks, desk pools, and room linkage to the agreed design.
  • Verify prerequisites and produce the licensing guidance memo against your actual floor plan.
  • Validate booking flows end to end before handover.
  • Deliver admin enablement, the champions walkthrough, and the rollout communications kit.
  • Quote any follow-on scope (additional buildings, sensor integrations) honestly and separately.

Your team

  • Provide floor plans, the desk inventory decisions, and tenant access.
  • Purchase (or approve our CSP order for) the required per-space licenses.
  • Make admins and champions available during the delivery week.
  • Send the rollout communications and own the workplace-policy side of the change.
  • Review and approve deliverables in a timely manner.

What's not included

Badge, occupancy-sensor, and visitor-system hardware integrations — possible in some environments but genuinely separate work, quoted as time and materials if you want it explored.
Workplace-strategy consulting: how many days to mandate, which teams anchor which days, and desk-ratio policy are leadership decisions. We implement the system that executes the policy and hand your managers talking points — we do not write the policy.
Microsoft license costs — Teams Shared Space licenses and Microsoft 365 subscriptions are billed by Microsoft or through your CSP agreement, never bundled into the service fee.
Teams Rooms device deployment for the meeting rooms on your map — that is our Microsoft Teams Rooms Design and Deployment service, and the two engagements are designed to compose.
Additional buildings or campuses beyond the agreed site — the 1-week engagement is sized for a single office location; further buildings are quoted as additional scope, usually at a lower per-building effort once the first is done.
Furniture, signage, desk hardware (docks, monitors), or physical space changes.
Migration from third-party desk-booking tools (Robin, Envoy, Skedda, and similar) beyond advising on the cutover sequence — data rarely needs migrating, but decommissioning timing matters and we will advise honestly.
Ongoing Places administration after handover — your admins are enabled for day-2 work, and our Microsoft Teams Administrator on Demand service is available if you would rather hand it to us.

Limitations & technical notes

!Microsoft Places is generally available, but Microsoft is actively evolving it — feature names, app surfaces, and admin tooling shift, and some capabilities differ between the new Outlook, classic Outlook, and Teams. We configure what Microsoft ships at delivery time and note the gaps that matter to you.
!Licensing reflects Microsoft's model in effect since April 1, 2026 (core Places included for licensed Microsoft 365 users; advance desk booking, check-in, auto-release, and space analytics unlocked per space via the Teams Shared Space license). Organizations holding Teams Premium from before that date keep its Places capabilities until renewal under Microsoft's transition terms. Microsoft owns this model and changes it — we verify the current requirements at kickoff rather than assuming this page is the latest word.
!Space analytics and occupancy reporting depend on booking behavior and licensed spaces — Places measures bookings and check-ins, not physical presence; only sensor hardware measures bodies, and that integration is out of scope here.
!Colleague-location features show what people choose to share (work plans and location sharing are user-controlled); Places is not an employee-tracking system, and we will not configure it to pretend to be one.
!The 1-week duration assumes floor plans and desk decisions arrive at kickoff and licenses are purchasable in the delivery week; gaps there extend the calendar, not the price.

Frequently asked questions

What is Microsoft Places?

Microsoft's workplace app for hybrid offices, built into Microsoft 365: desk and room booking from a floor-plan map in Teams and Outlook (Places Finder), visibility into which days colleagues plan to be in the office, an Explorer view for coordinating in-office days, and occupancy insights for the people who run the building. It works with the room mailboxes and calendars you already have, which is why implementation is measured in days, not months.

What does the implementation include, exactly?

Places enablement and configuration in your tenant, the buildings/floors/sections directory, uploaded and calibrated floor-plan maps, bookable desks and desk pools created with the right modes and metadata, your existing rooms linked onto the same map, a licensing guidance memo, admin and champions enablement, and a rollout communications kit — fixed at $1,950 and delivered in 1 week for a single office location.

Do we need Teams Premium for Microsoft Places?

As of Microsoft's April 1, 2026 licensing change — generally no. Core Places features, including Places Finder and Places Explorer, are now included for licensed Microsoft 365 users. The advanced capabilities that used to sit in per-user Teams Premium — advance desk booking from the map, desk check-in, auto-release, and space analytics — are instead licensed per space with the Microsoft Teams Shared Space license, so you license the forty desks people book, not the four hundred employees who book them. If you bought Teams Premium before the change, Microsoft's transition terms keep its Places features until your renewal. We verify the current rules at kickoff and give you exact counts.

What is the Teams Shared Space license and how many do we need?

It is Microsoft's per-space license (the successor to the Teams Shared Devices license) that unlocks advance booking, check-in, auto-release, and utilization analytics for the physical spaces you assign it to, with a single license covering a small bundle of desks under Microsoft's current terms. How many you need is a function of your floor plan and which desks you want advance-bookable versus drop-in — producing that exact count is part of scoping, and we can supply the licenses through our direct Microsoft CSP relationship.

How are desks actually created — is this just a setting to turn on?

No, and that is why half-done Places rollouts stall. Desks and desk pools are real directory objects — desk pools are Exchange Online workspace mailboxes — created and configured through the Microsoft Places PowerShell module and admin tooling, placed into a strict building/floor/section hierarchy, positioned on the calibrated map, and given a mode: reservable (book in advance), drop-in, assigned to a person, or unavailable. We build all of that, and then show your admins how to change it.

Should we use individual desks or desk pools?

Individual desks give a better booking experience, richer analytics, and finer management, and Microsoft's own guidance leans that way; pools are quicker to stand up and fine for genuinely interchangeable seating like touchdown benches. Most offices end up with a mix — named bookable desks for the neighborhoods people care about, pools for overflow — and we implement the mix your layout calls for.

Does this cover our meeting rooms too?

Your existing room mailboxes are linked into the Places structure so rooms appear on the same floor map as desks and stay bookable exactly as before — that linkage is in scope. What this engagement does not do is deploy Teams Rooms hardware into those rooms; that is our separate Microsoft Teams Rooms Design and Deployment service, and running the two together is the natural way to modernize an office in one pass.

Can it integrate with badge systems or occupancy sensors?

Not within this engagement — badge and sensor integrations depend heavily on which systems you run and are quoted separately as time and materials if you want them explored. Worth knowing: most organizations formalizing hot-desking get what they need from booking and check-in data alone, without sensor hardware.

Will this tell us whether people are actually coming to the office?

It gives you decision-grade signals: bookings, check-ins, auto-released no-shows, and utilization patterns for licensed spaces. That is booking behavior, not a body count — Places is not a surveillance system, and colleague-location features show only what each person chooses to share. In practice, booking data answers the questions that matter: which days are full, which floors are dead, and whether the desk ratio is wrong.

Is one week realistic?

Yes, for a single office location with floor plans and desk decisions ready at kickoff — the directory, maps, desks, linkage, validation, and enablement fit comfortably in five working days because Places builds on Exchange and Teams infrastructure you already run. What moves the date is almost always a missing floor plan or an undecided seating chart, which is why those are named prerequisites.

How much does it cost, and what is not in the fee?

A fixed $1,950 per project, quoted in writing before work begins; you pay after you approve delivery. The fee never includes Microsoft's charges — Teams Shared Space licenses and your Microsoft 365 subscriptions are billed by Microsoft or through your CSP agreement — and additional buildings beyond the agreed site are quoted separately. If you are unsure whether your current licensing already covers what you want, our Microsoft 365 License Audit and Optimization service answers that across the whole tenant, not just Places.

What happens after go-live?

Your admins are enabled to run Places day to day — adding desks, changing modes, reading the data — and your champions have the rollout kit to drive adoption. If you would rather not own the administration, our Microsoft Teams Administrator on Demand service can carry it, and the Managed Microsoft Teams Rooms Service keeps the meeting-room fleet on the same map healthy month to month.

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