Microsoft Entra administrator on Demand — Remote Azure Managed Support
Microsoft Entra administrator on Demand is a 30-day managed services engagement for organizations that need remote, time-and-materials support to manage Microsoft Azure cloud-based solutions. The Microsoft Entra administrator role includes design, implementation, and task-based administration of Azure-based solutions, with focus on security, availability, and scalability. Typical responsibilities include managing Azure resources, configuring Azure network connectivity, task-based monitoring review and troubleshooting of Azure-based applications and services, managing access and security policies, implementing backup and recovery plans, and optimizing Azure costs and resource usage. 24/7 support, continuous monitoring, and ongoing maintenance are available as optional extra-cost add-ons delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement. SKU: ITPWW260MSPRC. Price: $175 per hour. Manager: Roman Sotnik.
What this engagement is
This service provides remote Microsoft Entra administrator support to help organizations manage Microsoft Azure cloud-based solutions. The role covers design, implementation, and task-based administration of Azure-based solutions, with attention to security, availability, and scalability. Work is completed on a time-and-materials basis, and tasks are performed remotely. 24/7 support, continuous monitoring, and ongoing maintenance are not included by default, but are available as optional extra-cost add-ons delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement. The listed service duration is 30 days. SKU: ITPWW260MSPRC. Price: $175 per hour. Manager: Roman Sotnik.
Success criteria
What you receive
How the work unfolds
Confirm engagement objectives, primary stakeholders, communication channels, and the initial prioritized backlog of Azure administration tasks for the 30-day time-and-materials period.
Validate required access, administrative roles, subscription scope, change-management process, and any production maintenance windows before making changes.
Review the current Azure environment at a high level, including subscriptions, resource groups, key workloads, identity and access controls, networking, backup posture, monitoring, and cost-management priorities.
Execute approved administration tasks remotely, such as Azure resource management, virtual machine and storage changes, virtual network and VPN configuration, access-policy updates, backup and recovery configuration, monitoring updates, troubleshooting, and cost-optimization actions.
Coordinate with client developers, operations teams, security stakeholders, and business owners as needed to validate dependencies and reduce operational risk.
Provide periodic status updates covering completed work, open issues, risks, blockers, time consumed, and recommended next priorities.
At the end of the service period, summarize work completed, remaining recommendations, known risks, and suggested next steps or options for additional support if applicable.
Prerequisites
Who does what
IT Partner
- Design, implementation, and task-based administration of Azure-based solutions, as well as supporting their security, availability, and scalability.
- Help you effectively manage your cloud-based solutions by collaborating with developers, operations teams, and other stakeholders.
- Create and manage virtual machines, storage accounts, and other Azure resources.
- Configure and manage Azure network connectivity, including virtual networks and VPNs.
- Perform task-based monitoring review and troubleshoot Azure-based applications and services.
- Manage access to Azure resources and enforce security policies.
- Implement backup, disaster recovery, and business continuity plans.
- Manage Azure costs and optimize resource usage.
Your team
- Identify business and technical priorities for the 30-day engagement and approve the order in which work should be performed.
- Provide timely access to Azure subscriptions, Microsoft Entra ID, monitoring tools, documentation, and related systems required for the approved tasks.
- Assign a technical point of contact and business approver who can answer questions, validate requirements, and approve changes.
- Maintain ownership of Azure subscriptions, licensing, consumption charges, third-party costs, and business decisions related to the environment.
- Communicate required change windows, blackout periods, production constraints, compliance requirements, and escalation paths before work begins.
- Review and approve proposed changes that may affect production services, security posture, network connectivity, identity access, backup behavior, or cost.
- Validate completed work from the business or application perspective and report any issues promptly.
- Coordinate internal application owners, developers, network teams, security teams, and operations teams when their input or action is required.
What's not included
Limitations & technical notes
Frequently asked questions
What is Microsoft Entra administrator on Demand?
Microsoft Entra administrator on Demand is a 30-day managed services engagement that provides remote, time-and-materials support for Microsoft Azure cloud-based solutions. The service is intended to help organizations manage, design, implement, and perform task-based administration of Azure-based solutions with attention to security, availability, and scalability. 24/7 support, continuous monitoring, and ongoing maintenance are available as optional extra-cost add-ons.
What types of Azure administration tasks are included in this service?
This service includes remote Microsoft Entra administrator support for Azure-based solutions, including creation and management of virtual machines, storage accounts, and other Azure resources. It also includes Azure network connectivity configuration, task-based monitoring review and troubleshooting, access and security policy management, backup and recovery planning, and Azure cost and resource usage optimization.
Is this service delivered remotely or onsite?
Microsoft Entra administrator on Demand is delivered remotely. The published scope states that all tasks are performed remotely, so any need for onsite work should be confirmed separately with IT Partner before purchase.
How long does the Microsoft Entra administrator on Demand engagement last?
The listed service duration is 30 days. Work during that period is performed on a time-and-materials basis, so the specific tasks completed depend on the client’s needs, priorities, available access, and approved hours.
How is pricing calculated for this service?
Microsoft Entra administrator on Demand is priced at $175 per hour. Because the engagement is time-and-materials, total cost depends on the amount of administrator time used during the 30-day service period rather than a fixed project fee.
What is the SKU for this service?
The SKU for Microsoft Entra administrator on Demand is ITPWW260MSPRC. This SKU can be used to identify the specific managed services offering when discussing scope, purchase, or scheduling with IT Partner.
Who manages this service at IT Partner?
The listed manager for Microsoft Entra administrator on Demand is Roman Sotnik. Buyers should confirm scheduling, availability, and engagement logistics with IT Partner, because the service description does not provide detailed staffing or scheduling commitments.
Does this service include Azure virtual machine and storage management?
Yes. The service scope includes creating and managing virtual machines, storage accounts, and other Azure resources as part of remote Azure administration support.
Does this service include Azure networking support such as virtual networks or VPNs?
Yes. Microsoft Entra administrator on Demand includes configuration and management of Azure network connectivity, including virtual networks and VPNs, within the remote time-and-materials engagement.
Does this service include monitoring and troubleshooting Azure applications and services?
This service includes task-based monitoring review and troubleshooting of Azure-based applications and services under the approved time-and-materials engagement. 24/7 support and continuous monitoring are not included by default, but are available as optional extra-cost add-ons delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement.
Does this service include Azure access management and security policy enforcement?
Yes. The service includes managing access to Azure resources and enforcing security policies. This aligns with the role’s stated focus on helping ensure the security, availability, and scalability of Azure-based solutions.
Does this service include backup, disaster recovery, and business continuity planning?
Yes. The service scope includes implementing backup, disaster recovery, and business continuity plans for Azure-based solutions. Specific recovery objectives, tooling, and implementation details are not defined in the service description and should be confirmed with IT Partner.
Does this service include Azure cost optimization?
Yes. Microsoft Entra administrator on Demand includes managing Azure costs and optimizing resource usage. Because the engagement is time-and-materials, cost optimization work should be prioritized with IT Partner based on the client’s Azure environment and available hours.
What are IT Partner’s responsibilities during the engagement?
IT Partner is responsible for remote design, implementation, and task-based administration support for Azure-based solutions, including security, availability, and scalability considerations. IT Partner’s responsibilities also include Azure resource management, network connectivity configuration, task-based monitoring review and troubleshooting, access and security policy management, backup and recovery implementation, and Azure cost optimization. 24/7 support, continuous monitoring, and ongoing maintenance are optional extra-cost add-ons, not default deliverables.
What are the client’s responsibilities for this service?
The source service description does not list specific client responsibilities. In practice, clients should confirm with IT Partner what access, approvals, stakeholder availability, and environment information will be required, because those details are not defined in the published scope.
Are there prerequisites for starting the Microsoft Entra administrator on Demand service?
No specific prerequisites are stated in the published service description. The AI-drafted prerequisites section identifies likely items to confirm, such as required Azure access, licensing, administrative permissions, documentation, and security approval processes, before work begins.
What is not included in this service?
The published service description does not define explicit exclusions or out-of-scope items. Because the engagement is remote and time-and-materials, buyers should confirm any requested work that may require specialized licensing, onsite activity, fixed deliverables, third-party support, or work outside Azure administration. 24/7 support, continuous monitoring, and ongoing maintenance are not included by default, but are available as optional extra-cost add-ons delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement.
Will this service cause downtime or business disruption?
The service description does not state that downtime is expected or guaranteed to be avoided. Because activities such as network changes, access policy updates, VM administration, backup configuration, or troubleshooting can affect production systems, any potential business impact should be reviewed and approved with IT Partner before changes are made.
What happens during the 30-day engagement?
During the engagement, IT Partner provides remote Azure administration support on a time-and-materials basis. Typical work may include managing Azure resources, configuring networks and VPNs, reviewing monitoring data and troubleshooting Azure services, enforcing access and security policies, implementing backup and recovery plans, and optimizing Azure costs.
What happens after the 30-day service period ends?
The published scope defines this as a 30-day managed services engagement and does not describe post-engagement support or renewal terms. If ongoing administration, ongoing maintenance, 24/7 support, or continuous monitoring is needed after the 30 days, buyers should confirm extension, renewal, or optional extra-cost add-on service options with IT Partner.