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Azure Resource Monitoring and Maintenance — Health, Security & Cost Optimization

Azure Resource Monitoring and Maintenance Service is a recurring managed service: IT Partner sets up monitoring tailored to your Azure environment using Azure-native tooling such as Azure Monitor, then monitors resource health, performance, security, backup processes, and utilization on the agreed schedule and provides regular reports with recommendations for cost optimization and performance improvement. The service is priced at $5 per server plus a $300 tenant fee per 30-day service period, and is managed by Roman Sotnik.

Timeline 30 daysService owner Roman SotnikMicrosoft Azure

What this engagement is

This service provides monitoring and maintenance-related reviews for an Azure subscription. IT Partner sets up and configures monitoring tailored to the customer's Azure environment — built on Azure-native tooling such as Azure Monitor metrics and alerts — then monitors resource health, performance, security, usage, network performance, storage space, and backup processes, and provides analysis and recommendations to optimize costs and improve performance. It is a recurring service billed per 30-day period. Continuous 24/7 monitoring, ongoing maintenance, and around-the-clock support are available as optional, extra-cost add-ons.

Success criteria

01Proactive monitoring and maintenance recommendations for your Azure resources, supporting optimal performance and health.
02Timely identification and resolution of potential issues or vulnerabilities, minimizing downtime and enhancing security.
03Efficient utilization of resources, with actionable recommendations to optimize costs and improve performance.
04Enhanced data protection and backup monitoring, safeguarding critical information.
05Regular reports and insights on resource health, performance, and utilization, empowering informed decision-making.

What you receive

Setup and configuration of advanced monitoring tools and services tailored to your Azure environment.
Regular review of your Azure resources' health, performance, and security.
Analysis of resource utilization, network performance, storage space, and other critical metrics.
Discovery of potential issues, vulnerabilities, or performance bottlenecks.
Monitoring of backup process efficiency.
Data protection verification.
Regular checks to ensure data backup compliance with best practices and requirements.
Analysis of resource utilization patterns and actionable recommendations for optimizing costs.
Identification of opportunities to right-size resources, eliminate waste, and improve efficiency.
Tailored recommendations to improve cost-effectiveness while maintaining performance and functionality.
Regular reports with cost optimization recommendations.

How the work unfolds

Kickoff meeting

Discuss monitoring requirements, priorities, and access details.

Monitoring setup and configuration

Set up and configure monitoring tools and services tailored to your Azure environment.

Regular monitoring

Monitor resource health, performance, security, and backup processes on the agreed service schedule.

Utilization analysis and reporting

Analyze resource utilization patterns and provide regular reports with cost optimization recommendations.

Periodic assessments

Conduct periodic health checks and performance assessments.

Optimization collaboration

Collaborate with your team to implement recommended optimizations, configuration changes, or maintenance tasks.

Optional ongoing monitoring, maintenance, and support add-on

If separately purchased, provide continuous monitoring, ongoing maintenance, and 24/7 support through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement.

Prerequisites

Access to your Azure subscription and necessary permissions.
Customer collaboration to define monitoring requirements, priorities, and specific metrics.

Who does what

IT Partner

  • Set up and configure advanced monitoring tools and services for your Azure environment.
  • Monitor resource usage, network performance, and storage space on the agreed service schedule.
  • Conduct regular health checks to identify potential issues or performance bottlenecks.
  • Monitor and ensure the integrity and effectiveness of your backup processes.
  • Analyze resource utilization and provide recommendations for optimizing costs and improving performance.

Your team

  • Provide access to your Azure subscription and grant necessary permissions.
  • Collaborate with our team to define monitoring requirements, priorities, and specific metrics.
  • Review and implement recommended optimizations, configuration changes, or maintenance tasks.

What's not included

Azure consumption charges, Microsoft licensing, third-party tool licensing, and marketplace subscription costs are not included in the service price.
24/7 support, continuous monitoring, ongoing maintenance, 24x7 incident response, guaranteed response-time SLAs, and dedicated after-hours support are not included by default. They are available as optional, extra-cost add-ons when separately agreed, delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement.
Implementation of remediation actions, major configuration changes, architecture redesign, migrations, or modernization projects are not included unless specifically scoped as additional work.
Operating system patching, application patching, database tuning, code-level troubleshooting, and third-party application support are not included unless covered by a separate support scope.
Full backup architecture design, initial backup deployment, restore execution, disaster recovery testing, or business continuity planning are not included beyond backup monitoring and validation activities described in the service.
Security incident response, forensic investigation, penetration testing, compliance certification, and formal audit representation are not included.
Monitoring of resources outside the agreed Azure subscriptions, resource groups, tenants, or server inventory is not included unless added to the service scope.
Customer-side approvals, business change management, application owner sign-off, and execution of changes that require customer authority remain outside IT Partner's unilateral control.

Limitations & technical notes

!The specific details and scope of the Azure Resource Monitoring and Maintenance Service can be tailored to align with the customer's requirements and Azure environment. Continuous monitoring, ongoing maintenance, and 24/7 support are available only as optional, extra-cost add-ons.
!The service is recurring and billed per 30-day service period, priced per server plus a tenant fee.

Frequently asked questions

What is the Azure Resource Monitoring and Maintenance Service?

It is a recurring managed service from IT Partner for monitoring and maintaining an Azure subscription. IT Partner sets up monitoring tailored to your Azure environment, monitors resource health, performance, security, backup processes, and utilization on the agreed schedule, and provides recommendations to optimize cost and improve performance. Continuous monitoring, ongoing maintenance, and 24/7 support are available as optional, extra-cost add-ons.

How much does the service cost, and what is the service term?

The service is priced at $5 per server plus a $300 tenant fee, billed per 30-day service period as a recurring managed service. The price is quoted in writing before service begins; Azure consumption and licensing costs are billed by Microsoft separately.

What is included in the Azure Resource Monitoring and Maintenance Service?

Setup and configuration of monitoring tools, scheduled monitoring of Azure resource health, performance, and security, analysis of utilization, network performance, storage space, and backup processes, discovery of potential issues, vulnerabilities, or bottlenecks, and regular reports with recommendations for cost optimization and performance improvement.

What tooling does IT Partner use for the monitoring?

Monitoring is built on Azure-native tooling — such as Azure Monitor metrics and alerts — configured to your environment and the metrics agreed at kickoff. The specific configuration is tailored to your subscriptions, workloads, and priorities.

Does the service include Azure backup monitoring?

Yes. The service covers backup process efficiency monitoring, data protection verification, and regular checks against backup best practices and requirements. IT Partner monitors the integrity and effectiveness of backup processes and reports issues and recommendations.

Does IT Partner implement cost optimization changes as part of the service?

The service delivers analysis and actionable recommendations — right-sizing, waste elimination, efficiency improvements — and IT Partner collaborates with your team on implementing recommended optimizations, configuration changes, or maintenance tasks. Major changes, remediation projects, and redesigns are scoped separately.

What Azure areas are monitored under this service?

Azure resource health, performance, security, usage, network performance, storage space, and backup processes, plus regular health checks and performance assessments to identify potential issues, vulnerabilities, or bottlenecks.

What prerequisites are required before IT Partner can start monitoring?

Access to the Azure subscription with the necessary permissions, and collaboration with IT Partner to define monitoring requirements, priorities, and the specific metrics that matter for your environment.

What are the client's responsibilities in this service?

Providing Azure subscription access and permissions, collaborating on monitoring priorities and metrics, and reviewing and implementing recommended optimizations, configuration changes, or maintenance tasks where customer authority is required.

Is 24/7 monitoring included?

Not by default. The base service monitors on the agreed service schedule. Continuous monitoring, ongoing maintenance, and 24/7 support are optional, extra-cost add-ons delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement.

What reporting is provided as part of the service?

Regular reports with insights into Azure resource health, performance, utilization, and cost optimization opportunities — including recommendations such as right-sizing resources, eliminating waste, and improving efficiency — intended to support informed decision-making.

What is explicitly excluded from this service?

Azure consumption and licensing costs, remediation projects and major configuration changes, OS and application patching, backup architecture design and restore execution, security incident response and penetration testing, and monitoring of resources outside the agreed scope. Guaranteed response-time SLAs and after-hours support require the optional add-ons.

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$5 per server + $300 tenant fee
30 days
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