Azure VM & App Hosting — Managed Windows/Linux Cloud Hosting
IT Partner hosts your apps and virtual machines in Microsoft Azure as a turnkey managed service. IT Partner creates and registers the Azure subscription, manages the payment process, provides information about resources and limitations, and conducts health checks of your apps or VM. This recurring service is SKU ITPWW120MSPRC, priced as a 5% discount on Azure costs, and managed by Mike Mackey.
What this engagement is
This managed service helps you host apps and virtual machines in Microsoft Azure. You use the power of the cloud while IT Partner manages the Azure subscription and payment process and provides support tied to your Azure subscription spend. Each full or partial $1000 that you spend on a subscription gives you 1 hour of IT Partner technical support. For example, if you spend $700, you get 1 hour; if you spend $1020, you get 2 hours. SKU: ITPWW120MSPRC. Price: 5% discount on Azure costs. Duration: recurring. Manager: Mike Mackey.
Success criteria
What you receive
How the work unfolds
Conduct onboarding kickoff to confirm the client point of contact, billing/subscription requirements, supported workloads, required access, and any known constraints.
Create and register the Microsoft Azure subscription under the agreed managed service model and confirm that billing/payment handling is in place.
Establish required administrative access, support contacts, and basic subscription governance needed for ongoing management and health-check activities.
Review the apps or virtual machines to be hosted or supported under the subscription, confirm resource locations and dependencies, and document any resource or platform limitations identified during onboarding.
Coordinate with the client on required networking and DNS readiness, including any customer-side firewall, routing, load balancer, or DNS changes needed for normal operation.
Perform initial health checks for the hosted apps or virtual machines and communicate findings, known risks, and any recommended next steps that fall inside or outside the managed service scope.
Confirm the ongoing support process, including how spend-based support hours are calculated, how incidents or requests are submitted, and how recurring health checks or subscription reviews will be handled.
Prerequisites
Who does what
IT Partner
- Create and register subscription in Microsoft Azure
- Manage the payment process
- Provide information about resources and limitations
- Conduct health checks of your apps or VM
Your team
- Provide a dedicated point of contact responsible for working with IT Partner and coordinate any outside vendor resources and schedules, as needed
- Configure all networking equipment, such as load balancers, routers, firewalls, and switches
- Provide access to physical and virtual servers and/or systems and services, as needed. Provide remote and/or physical access to facility and systems required to complete work
- Perform changes to internal and external DNS, as required
What's not included
Frequently asked questions
What is included in IT Partner’s Hosting your Windows or Linux VM or App service?
IT Partner hosts your apps and virtual machines in Microsoft Azure as a turnkey managed service. The service includes creating and registering the Azure subscription, managing the payment process, providing information about Azure resources and limitations, conducting health checks for your apps or VM, and providing technical support based on Azure subscription spend.
Does IT Partner create the Microsoft Azure subscription for this service?
Yes. IT Partner creates and registers the Microsoft Azure subscription as part of the service, because subscription setup and registration are listed responsibilities for IT Partner.
Who manages Azure billing and payment under this service?
IT Partner manages the payment process for the Azure subscription under this recurring service.
How does pricing work for this Azure hosting service?
This recurring service is priced as a 5% discount on Azure costs. The service SKU is ITPWW120MSPRC, and buyers should confirm any billing details or Azure consumption estimates with IT Partner because exact monthly costs depend on Azure usage.
How much technical support is included with the service?
Technical support is provided based on Azure subscription spend: each full or partial $1,000 spent on a subscription provides 1 hour of IT Partner technical support. For example, $700 in spend provides 1 hour, while $1,020 in spend provides 2 hours.
Is this a one-time project or an ongoing service?
Hosting your Windows or Linux VM or App is a recurring managed service. It continues as an Azure hosting and subscription management service rather than ending after a fixed one-time implementation milestone.
Who manages the service at IT Partner?
The service is managed by Mike Mackey. The service listing identifies Mike Mackey as the manager for SKU ITPWW120MSPRC.
Does this service include migrating an existing VM or application into Azure?
No. Migration and deployment of a new VM or new services in Microsoft Azure are explicitly not included in this service, so those activities would need to be handled separately or scoped with IT Partner as a separate engagement.
Does this service include deploying new Azure VMs or Azure services?
No. The stated exclusions say that migration and deployment of new VM or services in Microsoft Azure are not included. This service is focused on managed hosting, subscription registration, payment management, information about resources and limitations, health checks, and spend-based support.
Does IT Partner optimize Azure performance or cost as part of this service?
No. An Azure performance and cost optimization assessment is explicitly not included in this service. IT Partner may provide information about resources and limitations, but formal performance or cost optimization assessment would need to be confirmed and scoped separately.
What health checks are performed for hosted apps or VMs?
IT Partner conducts health checks of your apps or VM as part of the service. The source scope does not define the exact checklist, frequency, or monitoring tools, so buyers should confirm the specific health-check process with IT Partner before purchase.
What information does IT Partner provide about Azure resources and limitations?
IT Partner provides information about resources and limitations related to the Azure subscription and hosted apps or VMs. The service description does not list a specific report format or advisory deliverable, so the exact level of detail should be confirmed with IT Partner.
What are the client’s responsibilities in this service?
The client must provide a dedicated point of contact, coordinate outside vendor resources and schedules as needed, configure networking equipment such as load balancers, routers, firewalls, and switches, provide access to required physical and virtual systems, and perform internal and external DNS changes as required. These responsibilities matter because IT Partner’s scope is focused on Azure subscription hosting and management, not all customer-side infrastructure changes.
Who is responsible for networking equipment such as firewalls, routers, and load balancers?
The client is responsible for configuring networking equipment, including load balancers, routers, firewalls, and switches. IT Partner’s responsibilities include the Azure subscription, payment process, resource and limitation information, and health checks, but the listed client responsibilities keep customer-side network configuration with the client.
Who handles DNS changes for the hosted app or VM?
The client is responsible for performing internal and external DNS changes as required. This is stated as a client responsibility, so any DNS cutover timing or coordination should be planned with the client’s DNS administrator and IT Partner.
What access does IT Partner need from the client?
The client must provide access to physical and virtual servers, systems, and services as needed, including remote and/or physical access to facilities and systems required to complete the work. This access is necessary because IT Partner may need to review or support systems connected to the hosted app or VM.
Is there an implementation plan or timeline for this service?
No specific implementation plan, milestones, or timeline are published in the original service scope. The onboarding plan in this completed page is , and buyers should confirm onboarding steps, timing, and any required preparation directly with IT Partner.
Will there be downtime or business impact when using this service?
The service description does not specify planned downtime or a cutover process. Because migration and deployment of new Azure VMs or services are not included, any downtime would depend on separately scoped changes, DNS updates, networking work, or application-specific activities, and should be confirmed with IT Partner.
What happens after the Azure subscription is created and registered?
After the Azure subscription is created and registered, IT Partner continues to manage the payment process, provide information about resources and limitations, conduct health checks for the apps or VM, and provide technical support based on Azure subscription spend. The service is recurring, so it is intended to support ongoing Azure hosting rather than a one-time setup only.