Tenant Analysis Service Free — Microsoft 365 Usage & Licensing Insights
Tenant Analysis Service Free is a no-cost Microsoft 365 tenant analysis service for organizations that want quick, high-level visibility into user activity, licensing, and application usage across their Microsoft 365 environment. SKU: ITPWW320MSPOT. Price: $0. Duration: 4 days. Manager: Roman Sotnik.
What this engagement is
This service provides reports and high-level insights into a Microsoft 365 tenant so the customer can understand key metrics and trends such as user activity, license usage, application usage, Teams and group activity, and Microsoft 365 app usage. The page is dated 2025-01-09 and is tagged for Office 365 and Microsoft 365 under Security and Protection and Implementation. The service is positioned as free of charge, with high-speed preparation and access to a growing list of standard, pre-built reports. The source description also states that the service includes comprehensive reports on user activity, licensing, and application usage across the Microsoft 365 ecosystem, including custom reports, report review iterations, and in-depth analysis of user behavior within key applications like Teams, OneDrive, and SharePoint.
Success criteria
What you receive
How the work unfolds
Day 1 — Kickoff and scope confirmation. Confirm the customer tenant, reporting objectives, standard report set, any custom report or in-depth analysis items, required contacts, access method, data privacy expectations, and whether named-user reporting is permitted.
Day 1 — Access setup and validation. Request and validate least-privilege Microsoft 365 administrative access, delegated partner access, or customer-assisted data export capability required to generate the reports.
Day 1 to Day 2 — Data collection. Collect available Microsoft 365 tenant data from Microsoft 365 admin center reports, Microsoft Graph/reporting APIs, workload admin centers, or approved export methods for users, licenses, app usage, Teams, groups, OneDrive, SharePoint, Exchange, and related workloads where applicable.
Day 2 to Day 3 — Report preparation. Populate the agreed report templates, normalize license and usage data, apply agreed filters or grouping, and include available cost information where licensing cost data is accessible or supplied by the customer.
Day 3 — Quality review. Perform internal checks for data completeness, duplicate or inconsistent records, missing permissions, unexpected anonymization, report refresh issues, and obvious outliers that require notation.
Day 4 — Handoff and review. Deliver the report package, walk through the key views and metrics with the customer when scheduled, capture questions, and identify any follow-up items that would require a separate advisory, remediation, optimization, or implementation engagement.
Day 4 — Closure. Confirm delivery completion, document known limitations in the report output, and remove or reduce temporary access where applicable.
Prerequisites
Who does what
IT Partner
- Confirm the engagement scope, standard report set, any custom report or in-depth analysis items, reporting period assumptions, access requirements, and delivery schedule.
- Provide clear access requests and use least-privilege permissions where practical for the reports being generated.
- Collect available Microsoft 365 reporting data using approved tools, Microsoft admin portals, Microsoft Graph/reporting APIs, or customer-approved export methods.
- Prepare the agreed tenant analysis reports and apply reasonable formatting, filtering, and validation for readability and completeness.
- Identify visible data limitations, missing permissions, anonymized fields, unavailable reports, or Microsoft reporting constraints that affect the output.
- Conduct a report handoff or review interaction when scheduled and explain the meaning of the main metrics in plain language.
- Handle customer data professionally and remove or reduce temporary access after completion where applicable.
Your team
- Assign a sponsor or primary contact for the engagement and respond to access or clarification requests during the 4-day service window.
- Approve the analysis of Microsoft 365 tenant usage, licensing, and activity data in accordance with internal policies.
- Provide or approve the required administrative roles, delegated access, temporary account, or export process needed to generate the reports.
- Confirm whether identifiable user, group, and site names may be included in reports or whether anonymized output is required.
- Provide license pricing assumptions, contract-specific pricing, department mappings, or other business context if cost-related views are expected to reflect the customer's real commercial position.
- Attend the report review or designate reviewers who can validate business context and ask follow-up questions.
- Decide whether any follow-up remediation, license optimization, adoption, governance, security, or custom reporting work should be scoped separately.
What's not included
Limitations & technical notes
Frequently asked questions
What is Tenant Analysis Service Free for Microsoft 365?
Tenant Analysis Service Free is a no-cost Microsoft 365 tenant analysis service that provides quick, high-level visibility into user activity, licensing, and application usage across a Microsoft 365 environment. It is intended to help organizations understand key metrics and trends such as user activity, license usage, Microsoft 365 app usage, Teams activity, and group activity.
How much does Tenant Analysis Service Free cost?
Tenant Analysis Service Free costs $0. The listed SKU is ITPWW320MSPOT, and the service is positioned as free of charge for Microsoft 365 tenant analysis.
How long does Tenant Analysis Service Free take?
Tenant Analysis Service Free has a stated duration of 4 days. The source describes high-speed preparation, but it does not define a separate SLA, milestone schedule, or exact delivery timeline within those 4 days, so timing details should be confirmed with IT Partner before kickoff.
What reports are included in Tenant Analysis Service Free?
Tenant Analysis Service Free includes standard reports covering essential Microsoft 365 tenant metrics from a growing list of pre-built reports. Listed examples include a Users Report, M365 Report, MS 365 App Usage Insights report, and Teams and Groups Report. The source description also mentions custom reports, report review iterations, and in-depth analysis of user behavior within Teams, OneDrive, and SharePoint.
What does the Users Report include?
The Users Report includes user and licensing metrics such as total number of users, blocked users and the cost of their licensing, members and guests with licensing costs, licensed users, dynamics of user activity, platform usage by users, and monthly trends of new users. This report is informational and is designed to show high-level user and license patterns in the tenant.
What does the M365 Report include?
The M365 Report includes the ratio of activated Office 365 licenses to assigned licenses, the costs of activated, assigned, and unactivated licenses, usage of shared computers by users, and application usage activity for Outlook, Teams, OneNote, Excel, Word, and PowerPoint. It helps identify broad Microsoft 365 license activation and app usage trends.
What does the MS 365 App Usage Insights report include?
The MS 365 App Usage Insights report includes usage of Microsoft apps such as Teams, OneDrive, SharePoint, Exchange, and Yammer, along with the number of licensed and unlicensed users and user activity over the last 180 days. It is designed to provide high-level insight into how Microsoft 365 apps are being used across the tenant.
What does the Teams and Groups Report include?
The Teams and Groups Report includes Teams activity such as calls, meetings, messages, and private messages in the last 180 days, the number of users using Teams, user activity over the last 180 days, activity across different platforms, total number of groups, group activity, and number of users in each group. It provides an informational view of collaboration usage in Microsoft Teams and Microsoft 365 groups.
Are custom reports included in Tenant Analysis Service Free?
The source description states that custom reports, report review iterations, and in-depth analysis are included. The service body also emphasizes standard informational reports and notes that tailored recommendations may not be included, so the practical scope and boundaries of custom reports should be confirmed with IT Partner before kickoff.
Does Tenant Analysis Service Free include recommendations for optimization or remediation?
Tenant Analysis Service Free may not include tailored recommendations, because the service body states that the reports are informational and may not include tailored recommendations. The service is best understood as a reporting and visibility engagement rather than a remediation or implementation project unless additional scope is confirmed.
Does the service include in-depth analysis of Teams, OneDrive, and SharePoint user behavior?
The source description references in-depth analysis of user behavior within key applications like Teams, OneDrive, and SharePoint. The service body emphasizes standard informational reports, so customers should confirm the practical depth and boundaries of the analysis before kickoff.
What Microsoft 365 data period is covered by the reports?
Some listed reports include user and app activity over the last 180 days, including MS 365 App Usage Insights and Teams and Groups activity. The exact historical range may depend on the report type and data available in the tenant, so customers should confirm any required reporting period with IT Partner.
Will Tenant Analysis Service Free cause downtime or affect users?
The service is described as tenant analysis and reporting, so it is intended to provide visibility rather than make production changes. The source does not state any downtime or user disruption, but any access method, data collection approach, or operational impact should be confirmed with IT Partner because the prerequisites are not specified.
What prerequisites are required for Tenant Analysis Service Free?
The source does not specify prerequisites such as tenant access requirements, Microsoft 365 admin roles, permissions, licensing requirements, data availability, or required customer contacts. These details should be confirmed with IT Partner before the engagement starts to ensure the reports can be prepared.
What does IT Partner do during Tenant Analysis Service Free?
IT Partner prepares Microsoft 365 tenant analysis reports and high-level insights based on the service’s report scope. The source does not provide a step-by-step implementation plan or a formal responsibility list, so the exact activities, access process, and review format should be confirmed before delivery.
What is the client responsible for during Tenant Analysis Service Free?
The source does not define explicit client responsibilities. In practice, the client should confirm with IT Partner what tenant access, approvals, contacts, or data availability are required, because the service content does not state the permissions or roles needed to generate the reports.
What happens after Tenant Analysis Service Free is completed?
After completion, the customer receives informational reports and high-level insights into Microsoft 365 tenant activity, licensing, applications, Teams, and groups. The source does not commit to remediation, implementation changes, or an optimization roadmap after the reports, so any follow-up advisory or implementation work should be scoped separately.
Is Tenant Analysis Service Free suitable for license cost optimization?
Tenant Analysis Service Free can support license visibility because it reports on licensed users, activated versus assigned Office 365 licenses, unactivated license costs, blocked users with licensing costs, and member and guest licensing costs. However, it may not include tailored recommendations, so it should not be treated as a full license optimization engagement unless that scope is confirmed.
Is the list of available reports fixed?
No, the listed reports are examples from a growing list of pre-built reports. The service content states that the report list is not exhaustive and is continually expanding, so customers should confirm the currently available reports with IT Partner at the time of engagement.
Who manages Tenant Analysis Service Free?
The listed manager for Tenant Analysis Service Free is Roman Sotnik. The service title is Tenant Analysis Service Free, and the SKU is ITPWW320MSPOT.