Tenant Analysis Service Premium — Microsoft 365 Tenant Reporting & Usage Insights
Tenant Analysis Service Premium is a Microsoft 365 tenant analysis service for organizations that need comprehensive reporting on user activity, licensing, and application usage across the Microsoft 365 ecosystem, including custom reports, report review iterations, and analysis of user behavior in key applications such as Teams, OneDrive, and SharePoint.
What this engagement is
Tenant Analysis Service Premium provides advanced Microsoft 365 tenant reporting, customized insights, and iterative report reviews to help an organization understand activity, licensing, application adoption, collaboration, and usage patterns across its tenant. The service includes examples such as Users, M365, MS 365 App Usage Insights, and Teams and Groups reports; actual reports can be customized to meet specific requirements. Recommendations may be included in explanatory notes, subject to business involvement and agreement. SKU: ITPWW330MSPOT. Price: $449. Duration: 7 days. Manager: Roman Sotnik.
Success criteria
What you receive
How the work unfolds
Kickoff and scope confirmation — confirm business goals, report themes, target audiences, preferred report structure, Microsoft 365 workloads to analyze, and any sensitivity or privacy constraints.
Access and data validation — confirm required tenant permissions, validate that Microsoft 365 usage, licensing, user, group, and application reporting data is available, and confirm whether user-identifiable reporting is permitted by the client’s tenant settings and policies.
Data collection — export or retrieve in-scope Microsoft 365 reporting data using approved Microsoft admin portals, Microsoft Graph, PowerShell, or reporting tools appropriate for the agreed scope.
Report preparation — compile the selected standard and custom reports, normalize available data, and prepare visual or tabular views for user activity, licensing, application usage, collaboration, Teams, Groups, OneDrive, SharePoint, and other in-scope areas.
Analysis and explanatory notes — identify notable usage patterns, inactive or underused areas, licensing observations, adoption trends, and data quality limitations; include recommendations only where business involvement and agreement support that level of interpretation.
Internal quality review — verify report consistency, check calculations and filters, confirm that sensitive data handling aligns with the agreed approach, and prepare the draft package for client review.
Client review iteration — review draft findings with client stakeholders, collect feedback, clarify business context, and make agreed refinements that fit within the service scope and duration.
Final delivery and closeout — deliver the final reports and explanatory notes, summarize key findings, document any caveats or follow-up opportunities, and confirm service completion.
Prerequisites
Who does what
IT Partner
- Confirm the service scope, reporting objectives, expected outputs, and delivery timeline with the client.
- Provide guidance on required permissions, access methods, and Microsoft 365 data sources needed for the agreed reports.
- Collect or export in-scope Microsoft 365 tenant reporting data using approved access and methods.
- Prepare comprehensive and custom reports based on the agreed themes, structure, level of detail, and depth of analysis.
- Analyze available user activity, licensing, application usage, and collaboration data, including Teams, OneDrive, SharePoint, and other selected Microsoft 365 workloads where applicable.
- Provide explanatory notes and observations, and include recommendations only where business involvement and agreement support that interpretation.
- Conduct report review iterations included in the service and incorporate agreed refinements that remain within scope.
- Handle exported tenant data with professional care and use it only for the purposes of delivering the service.
- Deliver the final report package and closeout summary to the client.
Your team
- Identify a sponsor and stakeholders responsible for scope decisions, access approvals, business context, and report review.
- Define the desired report themes, structure, level of detail, depth of analysis, and any specific Microsoft 365 workloads or user populations to include.
- Provide or approve the required temporary tenant roles, admin consent, MFA registration, and access paths needed for data collection.
- Confirm that IT Partner is authorized to access, export, and process the required Microsoft 365 reporting data for the engagement.
- Provide licensing, subscription, pricing, organizational, departmental, or business context required for meaningful cost and adoption analysis.
- Confirm privacy, compliance, and data handling constraints, including whether user-identifiable reports are permitted.
- Review draft reports within the agreed timeframe and provide feedback needed for included review iterations.
- Validate business assumptions and approve any recommendations or explanatory notes that depend on client-specific business context.
- Implement any follow-up remediation, licensing changes, configuration updates, or business actions unless separately contracted with IT Partner.
What's not included
Limitations & technical notes
Frequently asked questions
What is Tenant Analysis Service Premium?
Tenant Analysis Service Premium is a Microsoft 365 tenant analysis service for organizations that need comprehensive reporting on user activity, licensing, and application usage across the Microsoft 365 ecosystem. It focuses on customized insights, report review iterations, and analysis of user behavior in key applications such as Teams, OneDrive, and SharePoint.
What reports are included in Tenant Analysis Service Premium?
Tenant Analysis Service Premium includes comprehensive reports on Microsoft 365 user activity, licensing, application usage, collaboration, and adoption patterns. Example report areas include Users, M365, Microsoft 365 App Usage Insights, and Teams and Groups, but the actual report set can be customized to the client’s required theme, structure, level of detail, and depth of analysis.
Can the reports be customized for our organization?
Yes, Tenant Analysis Service Premium supports custom reports based on the client’s selected theme, structure, level of detail, and depth of analysis. The scope and content of the reports are determined by the client’s business needs and preferences, so specific requirements should be confirmed with IT Partner before or during the engagement.
What Microsoft 365 applications are analyzed?
Tenant Analysis Service Premium can analyze usage across key Microsoft 365 applications, including Teams, OneDrive, SharePoint, Exchange, Yammer, Outlook, OneNote, Excel, Word, and PowerPoint. The exact application coverage depends on the selected report scope and the available tenant data.
What licensing insights can the service provide?
The service can provide Microsoft 365 licensing insights such as the number of licensed users, the ratio of activated Office 365 licenses to assigned licenses, and costs associated with activated, assigned, and unactivated licenses. It can also report on blocked users, members, guests, licensed and unlicensed users, and related licensing costs where the required tenant data is available.
Does the service analyze Teams activity?
Yes, Teams activity is one of the example reporting areas for Tenant Analysis Service Premium. Teams and Groups reports may include the number of calls, meetings, messages, private messages, users using Teams, user activity over the last 180 days, platform usage, group activity, and the number of users in each group.
Does the service show user activity trends over time?
Yes, Tenant Analysis Service Premium can include user activity trends such as dynamics of user activity, monthly trends of new users, and user activity over the last 180 days. The exact trend views depend on the report design agreed with the client and the data available in the Microsoft 365 tenant.
How long does Tenant Analysis Service Premium take?
Tenant Analysis Service Premium has a stated duration of 7 days. The source content does not define a detailed milestone plan for those 7 days, so the specific schedule, review timing, and delivery cadence should be confirmed with IT Partner.
How much does Tenant Analysis Service Premium cost?
Tenant Analysis Service Premium is listed at $449. The service SKU is ITPWW330MSPOT, and any assumptions about taxes, add-ons, or work outside the stated scope should be confirmed with IT Partner.
What happens during the engagement?
During Tenant Analysis Service Premium, IT Partner prepares Microsoft 365 tenant reports covering user activity, licensing, application usage, and selected reporting themes. The service also includes report review iterations, allowing the client to review and refine the reporting output within the agreed scope.
Are recommendations included in the reports?
Recommendations may be included in explanatory notes, but only subject to business involvement and agreement. This means the service can provide interpretation and potential recommendations where agreed, but it should not be assumed to include a separate advisory or implementation project unless confirmed with IT Partner.
What are the prerequisites for Tenant Analysis Service Premium?
The source content does not list explicit prerequisites such as required tenant roles, permissions, or access methods. Because the service analyzes Microsoft 365 tenant data, clients should confirm access, permissions, data availability, and any security or compliance requirements with IT Partner before delivery starts.
Will this service cause downtime or affect Microsoft 365 users?
Tenant Analysis Service Premium is a reporting and analysis service, so it is not described as making production configuration changes or causing downtime. However, because the source content does not explicitly state operational impact, any tenant access method or data collection approach should be confirmed with IT Partner.
What is the client responsible for during the service?
The source content does not provide a dedicated list of client responsibilities. At minimum, the client should be prepared to define the desired report theme, structure, level of detail, and depth of analysis, and should confirm any required access, permissions, and business context with IT Partner.
What is IT Partner responsible for delivering?
IT Partner is responsible for delivering the Microsoft 365 tenant analysis outputs described in the service scope, including comprehensive reports, custom reports, review iterations, and in-depth analysis of user behavior in applications such as Teams, OneDrive, and SharePoint. The source content does not provide a formal responsibilities matrix, so exact delivery responsibilities should be confirmed with IT Partner.
What is not included in Tenant Analysis Service Premium?
The source content does not define a formal list of exclusions or additional-cost items. Because the service is described as analysis and reporting, customers should not assume it includes tenant remediation, licensing procurement, configuration changes, user training, or implementation of recommendations unless IT Partner explicitly confirms those items.
Can the service identify unused or underused Microsoft 365 licenses?
Yes, the service can support analysis of activated, assigned, and unactivated licenses, as well as licensed and unlicensed users. This can help identify potential licensing inefficiencies, although any cost-saving action or license optimization implementation should be separately agreed if it is outside the reporting scope.
What deliverables do we receive at the end of the service?
The deliverables are Microsoft 365 tenant analysis reports covering user activity, licensing, application usage, and selected custom reporting areas, with report review iterations included. The reports may also include explanatory notes and recommendations where business involvement and agreement support that level of interpretation.
What happens after the reports are delivered?
After delivery, the client can use the reports to understand Microsoft 365 adoption, collaboration, licensing, and usage patterns across the tenant. The source content does not specify post-delivery support, remediation, or implementation activities, so any follow-up work should be confirmed separately with IT Partner.
Who is the listed service manager for Tenant Analysis Service Premium?
The listed manager for Tenant Analysis Service Premium is Roman Sotnik. The service is identified as SKU ITPWW330MSPOT, which can help when requesting or confirming the engagement with IT Partner.