OneDrive for Business File Server Migration — Personal Document Migration
IT Partner migrates users' home folders or file share content from file server(s) to OneDrive for Business. OneDrive for Business is the required destination, not the personal consumer version of OneDrive. This Migration service is for organizations with an Entra ID (Microsoft 365) tenant, OneDrive for Business licenses assigned to users, and admin access to the source file server.
What this engagement is
This service migrates users' home folders or file share content from your file server(s) into each user's OneDrive for Business, using Microsoft-supported tooling such as Migration Manager's file-share migration or an equivalent approach suited to your environment. IT Partner maps source folders to the right users, pre-stages the data, and completes a final delta pass so users pick up their files in the cloud with minimal disruption. OneDrive for Business must be the destination — this service does not cover the personal consumer version of OneDrive. For migration from other platforms, such as Box, Dropbox, or Google Drive, see IT Partner's separate document migration service for those sources.
Success criteria
What you receive
How the work unfolds
Confirm project scope, target users, source file server locations, required administrative access, communication approach, expected schedule, and any known constraints such as maintenance windows or network limits.
Collect the user list, source folder inventory, source-to-destination mapping, data size estimates, file server access details, licensing confirmation, and any content exclusions or special handling requirements.
Verify that OneDrive for Business is available for in-scope users, confirm licenses are assigned, initialize or validate OneDrive sites as needed, and prepare destination accounts for migration.
Perform an initial migration pass for in-scope content to reduce final cutover time, identify file or permission exceptions, and review migration results before final synchronization.
Provide informational messaging for affected users covering expected timing, any required file freeze or change window, how to access OneDrive for Business after migration, and where to report issues.
Complete the final migration or delta pass from the file server to the mapped OneDrive for Business accounts, focusing on changes since pre-stage migration and agreed in-scope content.
Validate migrated content against the agreed scope, review migration exceptions, remediate practical issues where possible within scope, document unresolved items, and prepare the closeout report.
Prerequisites
Who does what
IT Partner
- Obtaining information about the size of files to migrate, the list of users, and matching files to users
- Creating and configuring OneDrive accounts for users
- Preparing the server for data transfer
- Data transfer
- Providing informational messages for users
Your team
- Coordinate Client resources and staff schedules
- Provide a dedicated point of contact responsible for working with IT Partner
- Coordinate any outside vendor resources and schedules
- Configure all networking equipment, such as load balancers, routers, firewalls, and switches
- Review and approve engagement deliverables in a timely manner
What's not included
Limitations & technical notes
Frequently asked questions
What does the OneDrive for Business personal document migration from file server service include?
IT Partner migrates users’ home folders or file share content from source file server(s) into the appropriate users’ OneDrive for Business accounts. The service includes gathering migration details, preparing OneDrive accounts, preparing the server for transfer, completing the data transfer, notifying users, verifying issues, and providing a closeout report.
What is the destination for this migration service?
The required destination is OneDrive for Business in your Microsoft 365 tenant, because this service is designed for organizational cloud storage tied to Entra ID accounts. It does not migrate files to the personal consumer version of OneDrive.
Can IT Partner migrate files from Box, Dropbox, or Google Drive under this service?
No, this specific service is for migrating personal documents from file server(s) to OneDrive for Business. For migrations from platforms such as Box, Dropbox, or Google Drive, IT Partner indicates that a different OneDrive for Business personal document migration service should be checked.
What are the prerequisites for this OneDrive for Business migration?
You must have an Entra ID, Microsoft 365, tenant with OneDrive for Business licenses assigned to the users being migrated. You must also provide admin access to the source file server so IT Partner can prepare and transfer the data.
How long does the migration service take?
The listed duration is 3 days. Larger data volumes, network bandwidth limits, or a phased cutover can extend the schedule, which is confirmed with IT Partner during kickoff.
How is pricing calculated for this service?
The service is priced at $50 per seat plus a $300 tenant fee, quoted in writing before work begins — you pay after you approve delivery. Optional items such as customer team training or more extensive documentation are quoted separately.
What happens during the migration engagement?
The engagement typically includes a kickoff meeting, receiving required client data, preparing OneDrive accounts, pre-staging the migration, notifying users, completing the final migration, and verifying or fixing issues. These milestones reflect the stated implementation plan, but IT Partner notes that the plan may vary depending on your needs.
Is user training included with the migration?
No, customer team training is not included in this service. IT Partner states that training can be added as an additional service if your organization needs it.
Are mailbox migration or email services included?
No, mailbox migration is not included in this OneDrive for Business file migration service. If mailbox migration is needed, IT Partner notes that it can be added as an additional service.
What is the expected result after the migration is complete?
All in-scope documents are transferred to OneDrive for Business, and users can access their files from desktop PCs, mobile phones, and tablets anywhere, any time — through the OneDrive sync client, the web, and Microsoft 365 apps.
Will there be downtime or business impact during the file migration?
The service description does not specify a guaranteed downtime window or exact user impact. Because the plan includes pre-stage migration, user notification, final migration, and verification, any expected disruption should be confirmed with IT Partner during planning based on your file server environment and migration needs.
What documents or reports are delivered at the end of the project?
IT Partner provides a project closeout report that shows final project status, acceptance criteria matching, any outstanding issues, and the final budget. More extensive documentation is not included by default and can be provided for an additional fee.