Exchange Online Kiosk — Pricing, Plans & What's Included

Exchange Online Kiosk is a standalone, per-user Exchange Online subscription for basic business email, because it is designed for assigned users who need lightweight mailbox coverage rather than the full Microsoft 365 app stack. It is commonly considered for frontline, kiosk, shared-device, or low-volume email roles, but the license is still assigned to a named user.

Exchange Online Kiosk includes a lightweight Exchange Online mailbox subscription for each assigned user, because the Commercial offer is positioned for basic business email use. It gives mailbox coverage without bundling Teams, SharePoint, OneDrive, or desktop Office apps as part of this standalone SKU.

Exchange Online Kiosk does not include desktop Outlook, Microsoft 365 Apps, Teams, SharePoint, or OneDrive, because it is a standalone Exchange plan rather than a Microsoft 365 suite. It also is not Exchange Online Plan 1 or Plan 2, so buyers should confirm mailbox limits, client access, archiving, and compliance requirements before choosing it for a role.

Exchange Online Kiosk is best for users who need simple business email and do not need the full Microsoft 365 suite, because it keeps licensing focused on lightweight mailbox coverage. Typical candidates include frontline workers, kiosk workers, and infrequent email users who may check mail from shared workstations but still need an individually assigned mailbox license.

A business should consider Exchange Online Plan 1, Plan 2, or a Microsoft 365 suite when users need broader mailbox capabilities, richer client access, advanced compliance, or productivity apps, because Exchange Online Kiosk is intentionally limited and lightweight. Confirm Microsoft’s current service description before using Kiosk for roles that need large mailboxes, desktop Outlook workflows, advanced archiving, or eDiscovery requirements.

Do not assume desktop Outlook rights are included with Exchange Online Kiosk, because this SKU does not include the Microsoft 365 Apps desktop applications and Microsoft’s client-access details can vary by service description. If desktop Outlook is required, confirm the current Exchange Online Kiosk service description or choose a plan that explicitly supports that user’s required Outlook experience.

Exchange Online Kiosk is intended for lightweight email access, but buyers should confirm the current Microsoft service description for the exact web, mobile, and protocol access rights before deployment. This matters because client-access methods are plan-specific and should not be assumed from a standard Exchange Online Plan 1 or Plan 2 comparison.

No trial is listed for the Commercial Exchange Online Kiosk offer in the source pack, because the available Commercial entries are paid subscription terms. If a trial or pilot is needed, confirm available alternatives with IT Partner before purchase.

Exchange Online Kiosk is licensed as a per-user subscription, because each assigned user needs their own license to use the mailbox service. The source pack does not state a device-based, shared-device, or shared-mailbox licensing entitlement for this SKU.

No, one Exchange Online Kiosk license should not be treated as a shared-device license, because the Commercial offer is licensed per assigned user. Multiple workers using the same kiosk or shared workstation still need licensing based on the users who access the service.

No, Exchange Online Kiosk does not include Microsoft Teams, because it is a standalone Exchange mailbox plan and not a Microsoft 365 suite. If a role needs Teams chat, meetings, or phone capabilities, compare a Microsoft 365 frontline, business, or enterprise plan instead.

Exchange Online Kiosk alone should not be treated as a qualifying base for Microsoft 365 Copilot, because it is a lightweight standalone Exchange plan and does not include the broader Microsoft 365 app and service stack Copilot depends on. Confirm current Copilot prerequisites with IT Partner before planning any Copilot deployment.

Some Microsoft security and compliance capabilities may require specific base licenses or higher plans, because add-on eligibility is not the same across all Microsoft 365 and Exchange Online offers. Before adding archiving, eDiscovery, advanced threat protection, or compliance tools to Exchange Online Kiosk users, confirm the current Microsoft prerequisite rules with IT Partner.

Exchange Online Kiosk mailboxes run on Microsoft’s Exchange Online service, so baseline service protections are governed by Microsoft’s current Exchange Online service description. Buyers should confirm the current anti-spam, anti-malware, phishing protection, and advanced security feature boundaries before deciding whether Kiosk is sufficient for regulated or high-risk users.

Do not assume advanced archiving, eDiscovery, legal hold, or compliance features are included, because Exchange Online Kiosk is not Exchange Online Plan 2 and is positioned as a lightweight mailbox plan. Confirm Microsoft’s current service description and any required add-on prerequisites before licensing users with compliance obligations.

Yes, Exchange Online Kiosk can be part of an email migration plan, because it provides mailbox licensing for assigned users who only need lightweight email. The right migration path depends on the source system, identity setup, mailbox data, coexistence needs, and the exact access methods required after cutover.

Before buying Exchange Online Kiosk, confirm which users truly need only lightweight email, because assigning too many kiosk licenses to standard knowledge workers can create client-access, mailbox, or compliance gaps. Also confirm the tenant, domain, identity, migration, renewal, and license-assignment plan before placing the CSP order.

A CSP transfer to IT Partner should not require an email migration or mailbox move, because the Microsoft tenant and Exchange Online data remain in place. Coordination is still important to avoid duplicate subscriptions, renewal surprises, or gaps in license assignment during the reseller or subscription-change process.

Moving to IT Partner keeps the customer on the same Microsoft Commercial offer family when the same SKU and term are selected, because the underlying license remains Exchange Online Kiosk in CSP. Billing presentation, taxes, partner services, renewal timing, or support scope can differ, so confirm the exact quote and terms before transferring or purchasing.

Commercial Exchange Online Kiosk is available in monthly and annual commitment options, because the source pack lists monthly commitment, annual paid upfront, and annual paid monthly purchase choices. In Microsoft CSP, seat increases are generally easier than decreases, and cancellation or seat reduction rights depend on the commitment term and timing, so confirm the current New Commerce rules with IT Partner before ordering.

Yes, users can generally be reassigned to a different eligible Exchange Online or Microsoft 365 plan later, because Microsoft 365 licensing is managed per user in the tenant. The commercial impact depends on the existing subscription term, renewal timing, and whether the change is an upgrade, new subscription, or seat reduction.

This page is for Commercial business tenants, because the source pack identifies the Commercial offer and separately lists Government as an available segment. Government buyers should confirm GCC versus GCC High cloud requirements and data residency rules, nonprofits should verify eligibility and grant options, and Education organizations should check faculty, staff, and student licensing programs rather than assuming the Commercial SKU is the best fit.