eCommerce — Dynamics 365 Commerce Pricing, Plans & What's Included
Cloud scale-unit tiers and a Ratings and Reviews option for Dynamics 365 Commerce.
eCommerce in this catalog represents listed Dynamics 365 Commerce cloud scale-unit tiers and a Ratings and Reviews component for Commercial customers. Validate prerequisites and solution fit before purchase so the selected SKU matches your Commerce deployment plan.
What's included — and what isn't
Included
Not included
Eligibility & fine print
Catalog constraints & variants
- This catalog item covers the listed Dynamics 365 Commerce scale-unit and Ratings and Reviews components.
- Ratings and Reviews is available only as a monthly Commercial option in the source catalog for this product.
- Basic, Standard, and Premium Cloud Scale Unit options are separate SKUs; select the tier that matches the Microsoft implementation guidance for your Commerce deployment.
- Confirm any Dynamics 365 Commerce prerequisites and deployment fit before purchasing, especially for production eCommerce workloads.
Commitment & payment summary
Commercial options include a monthly commitment for Basic, Standard, Premium, and Ratings and Reviews. Basic, Standard, and Premium scale-unit SKUs also have annual and three-year term options with monthly, annual, or triennial billing depending on term. Monthly-billed annual and three-year commitments have higher catalog totals than annual- or triennial-billed equivalents in the source catalog.
Frequently asked questions
What is the Microsoft CSP product called eCommerce for Commercial customers?
eCommerce is a non-core Dynamics 365 Commerce component listing, because it represents selectable Dynamics 365 Commerce Cloud Scale Unit tiers and a separate Ratings and Reviews option. For Commercial buyers, the live selector determines whether you are purchasing Basic, Standard, Premium, or Ratings and Reviews.
What is included when we buy eCommerce through CSP?
Only the selected Dynamics 365 Commerce component SKU is included, because this catalog item is sold as separate component options. If you select a Cloud Scale Unit SKU, you receive that Basic, Standard, or Premium scale-unit option; if you select Ratings and Reviews, you receive that separate component under its listed term and billing schedule.
What is not included with this eCommerce CSP item?
Implementation work is not included, because this CSP SKU only covers the selected Microsoft component. Storefront design, solution architecture, data migration, integrations, managed services, and any licenses not represented by the selected SKU must be scoped and purchased separately if needed.
How do Basic, Standard, and Premium Dynamics 365 Commerce Scale Unit Cloud options differ?
Basic, Standard, and Premium are separate Cloud Scale Unit SKUs, because Microsoft sells them as distinct scale-unit tiers. The exact functional and capacity differences should be confirmed against current Microsoft guidance and your Commerce architecture before purchase, especially for production eCommerce workloads.
Is Dynamics 365 Commerce Ratings and Reviews included automatically with a scale unit?
No, Ratings and Reviews is a separate listed option, because the source catalog shows it as its own Dynamics 365 Commerce Ratings and Reviews SKU. If your deployment requires ratings and reviews functionality, confirm that requirement and select that component separately if eligible.
Do we need existing Dynamics 365 Commerce licenses before buying this eCommerce component?
You may need other Dynamics 365 Commerce base, user, environment, or tenant prerequisites, because this listing covers only the selected scale-unit or Ratings and Reviews component. IT Partner should verify your current Dynamics 365 licensing and deployment plan before you buy to avoid purchasing a component that cannot be used on its own.
Does this eCommerce product include Microsoft Teams, Microsoft 365 Copilot, or Dynamics 365 Copilot?
No, this eCommerce listing does not include Teams or Copilot licenses, because it is a Dynamics 365 Commerce component catalog item rather than a Microsoft 365 or Copilot plan. Any Teams, Copilot, Power Platform, or Dynamics add-ons required for your users or implementation must be licensed separately.
Is there a free trial for eCommerce in the Commercial CSP catalog?
No, the source catalog does not show a trial for this Commercial eCommerce product. Buyers should validate fit through licensing review, deployment planning, or a Dynamics 365 Commerce assessment rather than relying on a trial SKU.
What commitment and billing options are available for Commercial eCommerce purchases?
Commercial options include monthly commitment for Basic, Standard, Premium, and Ratings and Reviews, because those options appear in the catalog. Basic, Standard, and Premium scale-unit SKUs also have annual and three-year commitment options with monthly, annual, or triennial billing depending on the selected term; Ratings and Reviews appears only as a monthly Commercial option in the source catalog.
Is monthly billing the same as a monthly commitment for this product?
No, billing frequency and commitment length are different, because some annual and three-year commitments can be paid monthly while still committing for the longer term. In the source catalog, monthly-billed annual and three-year scale-unit commitments have higher catalog totals than equivalent annual- or triennial-billed options, so confirm the live CSP offer before purchasing.
Can we change from Basic to Standard or Premium later?
Possibly, but it must be verified, because Basic, Standard, and Premium are separate Commerce Scale Unit SKUs and changes are subject to Microsoft CSP eligibility and subscription rules. Treat a tier change as a licensing and deployment decision, not just a seat-count adjustment.
Can we increase or decrease quantities like normal user seats?
Not necessarily, because this product is measured as a selected Dynamics 365 Commerce component rather than a typical per-user seat license. Quantity changes, reductions, cancellations, and substitutions follow Microsoft CSP rules for the selected SKU, term, and billing plan, so confirm change rights before ordering.
What are the cancellation rules for annual or three-year eCommerce commitments?
Annual and three-year CSP commitments are generally not freely cancellable after Microsoft’s allowed cancellation or reduction window, because the customer has committed to the selected term. Before purchase, confirm the current CSP cancellation rules, renewal date, and any reduction limits for the exact SKU in the live selector.
How does renewal work for eCommerce CSP subscriptions?
Renewal follows the selected CSP term and subscription settings, because Basic, Standard, and Premium scale-unit SKUs can be purchased under monthly, annual, or three-year structures. IT Partner should confirm auto-renewal status, renewal date, and any planned tier or billing changes before the renewal window closes.
What security and compliance controls come with this eCommerce component?
Security and compliance are governed by the underlying Microsoft Dynamics 365 and Microsoft cloud service configuration, because this SKU is a Commerce component rather than a standalone security package. Your organization is still responsible for tenant configuration, identity controls, access governance, integrations, and compliance validation for its eCommerce deployment.
Does this Commercial eCommerce SKU support GCC or GCC High government cloud deployments?
Do not assume it supports GCC or GCC High, because this page is for the Commercial segment and the source catalog lists Commercial, Charity, and Education segments rather than a government cloud offer. Government, GCC, GCC High, DoD, residency, and sovereign-cloud requirements should be confirmed separately before purchase.
Can a nonprofit or school buy this Commercial eCommerce offer instead of Charity or Education pricing?
A nonprofit or education organization should not assume Commercial is the best segment, because the source catalog shows separate Charity and Education segment availability for this product family. Eligibility, grant context, faculty or student licensing rules, and segment-specific pricing should be reviewed before selecting a Commercial SKU.
How should we get started before purchasing eCommerce for a production Dynamics 365 Commerce site?
Start with a Commerce deployment review, because this purchase should match the required scale-unit tier, prerequisites, environment design, integrations, and rollout plan. IT Partner can help verify whether Basic, Standard, Premium, or Ratings and Reviews is the correct CSP component before the order is placed.
Can we migrate an existing eCommerce or Dynamics 365 Commerce deployment to this SKU?
Possibly, but migration is not included in the SKU, because the catalog item only provides the selected Microsoft component. Existing storefronts, data, integrations, environments, and scale-unit architecture should be assessed separately to confirm whether the selected CSP component fits the current deployment.
Can we transfer our CSP billing for this eCommerce subscription to IT Partner without downtime and keep Microsoft catalog pricing alignment?
A properly planned CSP partner transfer should not require moving the Dynamics 365 tenant data or taking the service offline, because the Microsoft cloud service remains in the customer tenant. The exact transfer path, billing effective date, and live CSP price must still be verified, because partner-of-record changes and subscription eligibility depend on Microsoft CSP rules and the current offer.
Same Microsoft price — more on your side
IT Partner helps you compare the listed Dynamics 365 Commerce component options and verify live CSP availability for your tenant before purchase.
- Microsoft CSP licensing support for Dynamics purchasing scenarios
- Help comparing monthly, annual, and three-year commitment structures before you buy
- Support with CSP purchase and renewal planning, with license changes subject to Microsoft CSP terms and SKU eligibility
- Practical guidance on whether this is the right Commerce component or whether another Dynamics 365 item should be reviewed first
Deploy it right
Microsoft SKUs for eCommerce
Microsoft's catalog identifies this plan as ProductId CFQ7TTC0HD42. Every full SKU below — the identifier format from Partner Center, Microsoft invoices, and o365hq.com quote links — resolves to this page, priced from the current US CSP price list. Ask us if your paperwork shows a SKU that isn’t listed.
| Our SKU (order token) | Microsoft SKU | Offer | Price |
|---|---|---|---|
CFQ7TTC0HD42-000C-P1M-M | CFQ7TTC0HD42:000C | Dynamics 365 Commerce Ratings and Reviews — Commercial · 1-month commitment · monthly billing | $900.00/mo · $900.00/user/mo eq. |
CFQ7TTC0HD42-000B-P1Y-A | CFQ7TTC0HD42:000B | Dynamics 365 Commerce Scale Unit Basic - Cloud — Commercial · 1-year commitment · annual billing | $72,000.00/yr · $6,000.00/user/mo eq. |
CFQ7TTC0HD42-000B-P3Y-A | CFQ7TTC0HD42:000B | Dynamics 365 Commerce Scale Unit Basic - Cloud — Commercial · 3-year commitment · annual billing | $72,000.00/yr · $6,000.00/user/mo eq. |
CFQ7TTC0HD42-000B-P3Y-T | CFQ7TTC0HD42:000B | Dynamics 365 Commerce Scale Unit Basic - Cloud — Commercial · 3-year commitment · triennial billing | $216,000.00/36mo · $6,000.00/user/mo eq. |
CFQ7TTC0HD42-000B-P1Y-M | CFQ7TTC0HD42:000B | Dynamics 365 Commerce Scale Unit Basic - Cloud — Commercial · 1-year commitment · monthly billing | $6,300.00/mo · $6,300.00/user/mo eq. |
CFQ7TTC0HD42-000B-P3Y-M | CFQ7TTC0HD42:000B | Dynamics 365 Commerce Scale Unit Basic - Cloud — Commercial · 3-year commitment · monthly billing | $6,300.00/mo · $6,300.00/user/mo eq. |
CFQ7TTC0HD42-000B-P1M-M | CFQ7TTC0HD42:000B | Dynamics 365 Commerce Scale Unit Basic - Cloud — Commercial · 1-month commitment · monthly billing | $7,200.00/mo · $7,200.00/user/mo eq. |
CFQ7TTC0HD42-0009-P1Y-A | CFQ7TTC0HD42:0009 | Dynamics 365 Commerce Scale Unit Standard - Cloud — Commercial · 1-year commitment · annual billing | $204,000.00/yr · $17,000.00/user/mo eq. |
CFQ7TTC0HD42-0009-P3Y-A | CFQ7TTC0HD42:0009 | Dynamics 365 Commerce Scale Unit Standard - Cloud — Commercial · 3-year commitment · annual billing | $204,000.00/yr · $17,000.00/user/mo eq. |
CFQ7TTC0HD42-0009-P3Y-T | CFQ7TTC0HD42:0009 | Dynamics 365 Commerce Scale Unit Standard - Cloud — Commercial · 3-year commitment · triennial billing | $612,000.00/36mo · $17,000.00/user/mo eq. |
CFQ7TTC0HD42-0009-P1Y-M | CFQ7TTC0HD42:0009 | Dynamics 365 Commerce Scale Unit Standard - Cloud — Commercial · 1-year commitment · monthly billing | $17,850.00/mo · $17,850.00/user/mo eq. |
CFQ7TTC0HD42-0009-P3Y-M | CFQ7TTC0HD42:0009 | Dynamics 365 Commerce Scale Unit Standard - Cloud — Commercial · 3-year commitment · monthly billing | $17,850.00/mo · $17,850.00/user/mo eq. |
CFQ7TTC0HD42-0009-P1M-M | CFQ7TTC0HD42:0009 | Dynamics 365 Commerce Scale Unit Standard - Cloud — Commercial · 1-month commitment · monthly billing | $20,400.00/mo · $20,400.00/user/mo eq. |
CFQ7TTC0HD42-0008-P1Y-A | CFQ7TTC0HD42:0008 | Dynamics 365 Commerce Scale Unit Premium - Cloud — Commercial · 1-year commitment · annual billing | $444,000.00/yr · $37,000.00/user/mo eq. |
CFQ7TTC0HD42-0008-P3Y-A | CFQ7TTC0HD42:0008 | Dynamics 365 Commerce Scale Unit Premium - Cloud — Commercial · 3-year commitment · annual billing | $444,000.00/yr · $37,000.00/user/mo eq. |
CFQ7TTC0HD42-0008-P3Y-T | CFQ7TTC0HD42:0008 | Dynamics 365 Commerce Scale Unit Premium - Cloud — Commercial · 3-year commitment · triennial billing | $1,332,000.00/36mo · $37,000.00/user/mo eq. |
CFQ7TTC0HD42-0008-P1Y-M | CFQ7TTC0HD42:0008 | Dynamics 365 Commerce Scale Unit Premium - Cloud — Commercial · 1-year commitment · monthly billing | $38,850.00/mo · $38,850.00/user/mo eq. |
CFQ7TTC0HD42-0008-P3Y-M | CFQ7TTC0HD42:0008 | Dynamics 365 Commerce Scale Unit Premium - Cloud — Commercial · 3-year commitment · monthly billing | $38,850.00/mo · $38,850.00/user/mo eq. |
CFQ7TTC0HD42-0008-P1M-M | CFQ7TTC0HD42:0008 | Dynamics 365 Commerce Scale Unit Premium - Cloud — Commercial · 1-month commitment · monthly billing | $44,400.00/mo · $44,400.00/user/mo eq. |
Format: ProductId-SkuId-Term-Billing(A = annual billing, M = monthly, T = triennial). Prices are Microsoft ERP for the segment shown and change with Microsoft’s monthly price list.
Informational — we’ll confirm exact entitlements with you. Product specifics are governed by the Microsoft Product Terms and the applicable licensing documentation. Prices refresh monthly under Microsoft’s New Commerce Experience; terms may change at renewal.