Managed Services
Project Manager – 1 hour — IT Project Planning & Delivery
Project Manager – 1 hour is a managed service for organizations that need help planning, executing, and closing projects. The service can include project planning, execution monitoring, risk management, project communication, change management, quality assurance, and project closure support at $200 per hour.
Timeline 1 dayService owner Roman SotnikSCCM
01 — Overview
What this engagement is
This service helps organizations plan, execute, and close projects. The goal is to help ensure projects are completed on time, within budget, and to the desired quality standards.
02 — Outcomes
Success criteria
01The project is managed with the goal of on-time completion.
02The project is managed with the goal of staying within budget.
03The project is managed with the goal of meeting the desired quality standards.
04Project deliverables are reviewed against the desired quality standards.
05Project documentation is completed and archived during project closure.
03 — Deliverables
What you receive
✓Project scope defined with stakeholders.
✓Project plan created.
✓Resources required to complete the project identified.
✓Potential project risks identified.
✓Mitigation strategies developed to minimize the impact of identified risks.
✓Project communication facilitated among the project team, stakeholders, and sponsors.
✓Changes to project scope or schedule managed and communicated to stakeholders.
✓Quality issues that arise are addressed with the team.
✓Project documentation completed and archived.
04 — Plan
How the work unfolds
Project planning
Work with stakeholders to define the project scope, create a project plan, and identify the resources required to complete the project.
Project execution
Monitor project progress, manage the project team, and ensure the project is on track to meet the project objectives.
Risk management
Identify potential risks to the project and develop mitigation strategies to minimize the impact of those risks.
Project communication
Facilitate communication among the project team, stakeholders, and sponsors to ensure everyone is up to date on project status and any changes.
Change management
Manage changes to the project scope or schedule and ensure those changes are communicated effectively to all stakeholders.
Quality assurance
Ensure project deliverables meet the desired quality standards and work with the team to resolve any quality issues that may arise.
Project closure
Ensure the project is properly closed out and that all project documentation is completed and archived.
05 — Before we start
Prerequisites
→A designated project sponsor, primary client contact, and required decision makers are identified before the engagement starts.
→The client provides available project background, business objectives, scope assumptions, key dates, constraints, and any existing project documentation.
→Stakeholders, technical subject matter experts, sponsors, and vendors are available as needed for planning, status updates, risk review, and decision making.
→Access is provided to the agreed project management and collaboration tools, such as Microsoft Teams, SharePoint, Planner, Project, Azure DevOps, Jira, or equivalent systems used by the client.
→The client confirms the preferred communication cadence, escalation path, approval process, and documentation repository.
→For SCCM or other technical projects, relevant environment information, inventories, deployment schedules, reporting outputs, and technical contacts are made available as needed for project tracking. Administrative access is only required if separately scoped technical work requires it.
→The client has an approved purchase order or other authorization for the hourly project management time to be consumed.
06 — Working together
Who does what
IT Partner
- Work with stakeholders to define the project scope.
- Create a project plan.
- Identify the resources required to complete the project.
- Monitor project progress.
- Manage the project team.
- Ensure the project is on track to meet the project objectives.
- Identify potential risks to the project.
- Develop mitigation strategies to minimize the impact of those risks.
- Facilitate communication among the project team, stakeholders, and sponsors to ensure everyone is up to date on project status and any changes.
- Manage changes to the project scope or schedule.
- Ensure changes are communicated effectively to all stakeholders.
- Ensure project deliverables meet the desired quality standards.
- Work with the team to resolve any quality issues that may arise.
- Ensure the project is properly closed out.
- Ensure all project documentation is completed and archived.
Your team
- Provide a project sponsor, primary point of contact, and required stakeholders for planning, reviews, approvals, and escalations.
- Provide accurate project background, business requirements, priorities, constraints, deadlines, and current project documentation where available.
- Make technical and business subject matter experts available for discovery, status meetings, risk reviews, issue resolution, and acceptance activities.
- Provide timely decisions, approvals, and feedback on scope, schedule, risks, issues, change requests, and project deliverables.
- Provide access to agreed project tools, document repositories, communication channels, and relevant reporting needed to manage the project.
- Manage internal business approvals, budget authorization, procurement steps, and organization-specific communications that require client authority.
- Review closure materials, confirm completion status, and accept or identify open items at project closeout.
07 — Scope
What's not included
✕Hands-on technical implementation, remediation, engineering, configuration, migration, or troubleshooting work unless separately purchased or explicitly included in a separate statement of work.
✕Microsoft licensing, third-party software, hardware, cloud consumption, SCCM infrastructure costs, endpoint devices, or other product/subscription charges.
✕Dedicated full-time project management coverage beyond the purchased hourly time.
✕After-hours, weekend, emergency, or expedited project management coverage unless agreed separately.
✕Formal PMO setup, enterprise portfolio management, long-term governance program design, or organization-wide process transformation unless separately scoped.
✕Legal review, contract negotiation, procurement ownership, vendor commercial management, or budget/spending authority on behalf of the client.
✕Custom dashboards, Power BI reporting, integrations, or advanced automation beyond standard project tracking and documentation unless separately scoped.
✕On-site travel, in-person workshops, or travel expenses unless separately agreed.
✕Guaranteed project outcomes where results depend on client approvals, third-party vendors, technical blockers, resource availability, or other factors outside the service provider’s direct control.
✕End-user training programs, organizational change adoption campaigns, or communications campaigns beyond normal project status and stakeholder communication unless separately scoped.
08 — Fine print
Limitations & technical notes
!This is an hourly project management service. The amount of work that can be completed depends on the number of hours purchased, project complexity, stakeholder availability, and the maturity of existing project materials.
!Project management improves planning, coordination, communication, and control, but it does not eliminate all project risk or guarantee that timelines, budgets, or deliverables will be achieved when dependencies are outside the service provider’s control.
!Any downtime, user impact, security impact, or production change risk depends on the underlying technical project being managed and is not created by the project management service itself.
!SCCM-related projects may require separate SCCM engineering resources or technical subject matter experts for implementation decisions, environment changes, troubleshooting, and validation.
Related
Often combined with
$200 per hour
1 day