Project Management Fee — Project Coordination & Cost Display
The Project Management Fee is a coordination charge of 15% of project value, added automatically to qualifying IT Partner service purchases. It covers project planning, time control, client and vendor interaction, documentation preparation, financial reporting, and other actions necessary for project implementation; the amount is fixed for each specific project and shown in your quote.
What this engagement is
This service is added to some IT Partner service purchases to show the cost correctly. It is added automatically and cannot be declined. During the migration process, IT Partner performs actions necessary for successful implementation of the goals, including technical configuration tasks and project management activities related to client interaction. These activities are performed regardless of how many mailboxes, users, or other elements are included, helping IT Partner offer the best prices for companies of any size.
Success criteria
What you receive
How the work unfolds
Confirm that the Project Management Fee applies to the selected IT Partner service and align it with the related project scope, quote, or statement of work.
Identify project stakeholders, client contacts, vendor contacts where required, communication channels, and decision-makers.
Establish the project schedule, milestones, meeting cadence, dependencies, and expected client inputs for the related service.
Coordinate kickoff activities, confirm readiness items, and document initial risks, constraints, or assumptions.
Track progress, time, open actions, risks, issues, and dependencies throughout the related engagement.
Coordinate client and/or vendor communications, including informational letters, reminders, approvals, and status updates as required.
Prepare financial reporting and project documentation associated with the coordination scope.
Complete project closure activities, confirm outstanding actions, and provide final coordination reporting or handoff materials where applicable.
Prerequisites
Who does what
IT Partner
- Planning and time control
- Interaction with the client and/or vendors
- Preparing documentation, informational letters, and other materials
- Financial reporting
- Actions necessary for project implementation
Your team
- Provide a primary project sponsor and responsive business and technical contacts for the related service.
- Review and approve project schedule, communication materials, change windows, and decisions required for the underlying engagement.
- Provide accurate information, access approvals, tenant or vendor contacts, and environment details required by the related service.
- Coordinate internal stakeholders, end-user communications, and business approvals within the client organization.
- Notify IT Partner promptly about scope changes, schedule constraints, business events, or third-party dependencies that may affect delivery.
What's not included
Limitations & technical notes
Frequently asked questions
What is the Project Management Fee from IT Partner?
It covers project coordination activities such as planning, time control, client and vendor interaction, documentation preparation, financial reporting, and other actions necessary for project implementation.
When is the Project Management Fee added to an order?
The Project Management Fee is automatically added when purchasing some IT Partner services where it is required to show the project cost correctly. It is tied to the specific service and project scope.
Can I decline or remove the Project Management Fee?
No, the Project Management Fee cannot be declined when it is automatically added to a qualifying IT Partner service purchase. It is required because the project includes coordination, reporting, documentation, and client or vendor interaction activities that are performed regardless of project size.
What activities are included in the Project Management Fee?
The Project Management Fee includes planning and time control, interaction with the client and/or vendors, preparation of documentation and informational letters, financial reporting, and other actions necessary for project implementation. These activities support the successful delivery of the related IT Partner service.
Does the Project Management Fee include technical implementation work?
The fee is described as covering project management and coordination activities, while the related IT Partner service covers the actual service-specific implementation scope. During projects such as migrations, IT Partner may perform technical configuration tasks as part of the broader engagement, but the exact technical scope depends on the purchased service.
What deliverables are provided under the Project Management Fee?
Deliverables include project documentation, informational letters or other project materials, and financial reporting. These deliverables are intended to support communication, coordination, and reporting during the implementation.
Why is the fee charged even for a small number of users, mailboxes, or other items?
The fee applies because project management and client interaction activities are needed regardless of how many mailboxes, users, or other elements are included. This helps IT Partner offer appropriate pricing for companies of different sizes.
How is the price of the Project Management Fee calculated?
The fee is 15% of project value. The exact amount is calculated from your specific project quote and is fixed once quoted, so you see it in writing before ordering.
Is there a standard duration for the Project Management Fee?
The listed duration is 30 days, but in practice the coordination work runs alongside the related project's schedule from kickoff through closure.
What are the prerequisites for the Project Management Fee?
The main prerequisite is the purchase of a qualifying IT Partner service — the fee is attached automatically. The related scope or statement of work should be approved, and a project sponsor and contacts assigned; the full list is in the prerequisites section of this page.
What is the client responsible for under the Project Management Fee?
The client provides a primary project sponsor and responsive contacts, reviews and approves schedules and decisions, supplies accurate information and access, coordinates internal stakeholders, and notifies IT Partner promptly about scope or schedule changes.
Does the Project Management Fee apply only to migration projects?
The fee is added automatically to qualifying IT Partner services. The published scope discusses migration projects in particular; if your purchase is a non-migration project, IT Partner will confirm applicability during quoting.
Are any items explicitly excluded from the Project Management Fee?
Yes. The fee does not cover technical implementation beyond the underlying service, licensing and vendor charges, scope changes and additional projects, after-hours or expedited project management, custom executive reporting, or ongoing managed services after the related project closes.