Managed Services, Support and Advisory
Advanced Project Management
Advanced Project Management is a 30-day project management service for complex and large-scale projects with multiple parts and dependencies.
$8,000 per project30 days
View service →Consulting
Project Management Fee — Project Coordination & Cost Display
The Project Management Fee is a coordination charge of 15% of project value, added automatically to qualifying IT Partner service purchases. It covers project planning, time control, client and vendor interaction, documentation preparation, financial reporting, and other actions necessary for project implementation; the amount is fixed for each specific project and shown in your quote.
01 — Overview
What this engagement is
This service is added to some IT Partner service purchases to show the cost correctly. It is added automatically and cannot be declined. During the migration process, IT Partner performs actions necessary for successful implementation of the goals, including technical configuration tasks and project management activities related to client interaction. These activities are performed regardless of how many mailboxes, users, or other elements are included, helping IT Partner offer the best prices for companies of any size.
02 — Outcomes
Success criteria
01Actions necessary for successful implementation of the project goals are performed.
02Project management and client interaction activities are handled regardless of how many mailboxes, users, or other elements participate in the process.
03A project schedule, communication cadence, and responsibility owners are established for the related service engagement.
04Project status, risks, dependencies, and required client decisions are tracked and communicated during the engagement.
05Project closure activities are completed for the coordination scope, including final reporting or handoff materials where applicable.
03 — Deliverables
What you receive
✓Documentation, informational letters, and other materials prepared for the project.
✓Financial reporting for the project.
✓Project coordination plan or schedule for the related engagement.
✓Status updates, meeting notes, action-item tracking, or equivalent project communication materials.
✓Final project coordination summary or closure communication, where applicable to the related service.
04 — Plan
How the work unfolds
Milestone 1
Confirm that the Project Management Fee applies to the selected IT Partner service and align it with the related project scope, quote, or statement of work.
Milestone 2
Identify project stakeholders, client contacts, vendor contacts where required, communication channels, and decision-makers.
Milestone 3
Establish the project schedule, milestones, meeting cadence, dependencies, and expected client inputs for the related service.
Milestone 4
Coordinate kickoff activities, confirm readiness items, and document initial risks, constraints, or assumptions.
Milestone 5
Track progress, time, open actions, risks, issues, and dependencies throughout the related engagement.
Milestone 6
Coordinate client and/or vendor communications, including informational letters, reminders, approvals, and status updates as required.
Milestone 7
Prepare financial reporting and project documentation associated with the coordination scope.
Milestone 8
Complete project closure activities, confirm outstanding actions, and provide final coordination reporting or handoff materials where applicable.
05 — Before we start
Prerequisites
→Purchase of an IT Partner service for which this additional service is automatically added to display the cost correctly.
→The related service scope, quote, or statement of work has been accepted or is otherwise approved for delivery.
→Client has assigned a primary project sponsor, technical contact, and billing or procurement contact if needed.
→Required tenant, system, or vendor contacts and access paths for the underlying service are available when needed.
→Known business constraints, blackout dates, compliance requirements, and communication preferences have been shared with IT Partner.
06 — Working together
Who does what
IT Partner
- Planning and time control
- Interaction with the client and/or vendors
- Preparing documentation, informational letters, and other materials
- Financial reporting
- Actions necessary for project implementation
Your team
- Provide a primary project sponsor and responsive business and technical contacts for the related service.
- Review and approve project schedule, communication materials, change windows, and decisions required for the underlying engagement.
- Provide accurate information, access approvals, tenant or vendor contacts, and environment details required by the related service.
- Coordinate internal stakeholders, end-user communications, and business approvals within the client organization.
- Notify IT Partner promptly about scope changes, schedule constraints, business events, or third-party dependencies that may affect delivery.
07 — Scope
What's not included
✕Technical implementation work beyond the scope of the separately purchased underlying IT Partner service.
✕Microsoft licenses, subscriptions, Azure consumption, third-party software, vendor fees, or external support charges.
✕Scope changes, additional projects, new workloads, or additional coordination not included in the related service scope.
✕After-hours, weekend, emergency, or expedited project management unless explicitly included in the related quote or statement of work.
✕Custom executive reporting, formal PMO integration, extensive governance documentation, or compliance/legal review beyond standard project materials.
✕Ongoing managed services, post-project support, monitoring, or operational administration after the related project is closed.
08 — Fine print
Limitations & technical notes
!This service is added automatically when required and cannot be declined.
!The fee is 15% of project value; the exact amount is fixed for the specific project and shown in the quote before you order.
!This fee applies only when IT Partner automatically attaches it to a qualifying service; it should not be treated as a standalone project management service unless separately agreed.
!Schedules may change if required access, approvals, vendor responses, Microsoft service availability, or client decisions are delayed.
!The fee supports coordination and reporting; it does not guarantee a specific technical result outside the success criteria of the underlying service.
09 — Questions
Frequently asked questions
What is the Project Management Fee from IT Partner?
It covers project coordination activities such as planning, time control, client and vendor interaction, documentation preparation, financial reporting, and other actions necessary for project implementation.
When is the Project Management Fee added to an order?
The Project Management Fee is automatically added when purchasing some IT Partner services where it is required to show the project cost correctly. It is tied to the specific service and project scope.
Can I decline or remove the Project Management Fee?
No, the Project Management Fee cannot be declined when it is automatically added to a qualifying IT Partner service purchase. It is required because the project includes coordination, reporting, documentation, and client or vendor interaction activities that are performed regardless of project size.
What activities are included in the Project Management Fee?
The Project Management Fee includes planning and time control, interaction with the client and/or vendors, preparation of documentation and informational letters, financial reporting, and other actions necessary for project implementation. These activities support the successful delivery of the related IT Partner service.
Does the Project Management Fee include technical implementation work?
The fee is described as covering project management and coordination activities, while the related IT Partner service covers the actual service-specific implementation scope. During projects such as migrations, IT Partner may perform technical configuration tasks as part of the broader engagement, but the exact technical scope depends on the purchased service.
What deliverables are provided under the Project Management Fee?
Deliverables include project documentation, informational letters or other project materials, and financial reporting. These deliverables are intended to support communication, coordination, and reporting during the implementation.
Why is the fee charged even for a small number of users, mailboxes, or other items?
The fee applies because project management and client interaction activities are needed regardless of how many mailboxes, users, or other elements are included. This helps IT Partner offer appropriate pricing for companies of different sizes.
How is the price of the Project Management Fee calculated?
The fee is 15% of project value. The exact amount is calculated from your specific project quote and is fixed once quoted, so you see it in writing before ordering.
Is there a standard duration for the Project Management Fee?
The listed duration is 30 days, but in practice the coordination work runs alongside the related project's schedule from kickoff through closure.
What are the prerequisites for the Project Management Fee?
The main prerequisite is the purchase of a qualifying IT Partner service — the fee is attached automatically. The related scope or statement of work should be approved, and a project sponsor and contacts assigned; the full list is in the prerequisites section of this page.
What is the client responsible for under the Project Management Fee?
The client provides a primary project sponsor and responsive contacts, reviews and approves schedules and decisions, supplies accurate information and access, coordinates internal stakeholders, and notifies IT Partner promptly about scope or schedule changes.
Does the Project Management Fee apply only to migration projects?
The fee is added automatically to qualifying IT Partner services. The published scope discusses migration projects in particular; if your purchase is a non-migration project, IT Partner will confirm applicability during quoting.
Are any items explicitly excluded from the Project Management Fee?
Yes. The fee does not cover technical implementation beyond the underlying service, licensing and vendor charges, scope changes and additional projects, after-hours or expedited project management, custom executive reporting, or ongoing managed services after the related project closes.
Related
Related services
15% of project value
30 days