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Project Management Fee — Project Coordination & Cost Display

It covers project coordination activities such as planning, time control, client and vendor interaction, documentation preparation, financial reporting, and other actions necessary for project implementation; the cost is fixed and depends on the specific project.

Timeline 30 daysService owner Roman SotnikOffice 365microsoft 365

What this engagement is

This service is added to some IT Partner service purchases to show the cost correctly. It is added automatically and cannot be declined. During the migration process, IT Partner performs actions necessary for successful implementation of the goals, including technical configuration tasks and project management activities related to client interaction. These activities are performed regardless of how many mailboxes, users, or other elements are included, helping IT Partner offer the best prices for companies of any size.

Success criteria

01Actions necessary for successful implementation of the project goals are performed.
02Project management and client interaction activities are handled regardless of how many mailboxes, users, or other elements participate in the process.
03A project schedule, communication cadence, and responsibility owners are established for the related service engagement.
04Project status, risks, dependencies, and required client decisions are tracked and communicated during the engagement.
05Project closure activities are completed for the coordination scope, including final reporting or handoff materials where applicable.

What you receive

Documentation, informational letters, and other materials prepared for the project.
Financial reporting for the project.
Project coordination plan or schedule for the related engagement.
Status updates, meeting notes, action-item tracking, or equivalent project communication materials.
Final project coordination summary or closure communication, where applicable to the related service.

How the work unfolds

Milestone 1

Confirm that the Project Management Fee applies to the selected IT Partner service and align it with the related project scope, quote, or statement of work.

Milestone 2

Identify project stakeholders, client contacts, vendor contacts where required, communication channels, and decision-makers.

Milestone 3

Establish the project schedule, milestones, meeting cadence, dependencies, and expected client inputs for the related service.

Milestone 4

Coordinate kickoff activities, confirm readiness items, and document initial risks, constraints, or assumptions.

Milestone 5

Track progress, time, open actions, risks, issues, and dependencies throughout the related engagement.

Milestone 6

Coordinate client and/or vendor communications, including informational letters, reminders, approvals, and status updates as required.

Milestone 7

Prepare financial reporting and project documentation associated with the coordination scope.

Milestone 8

Complete project closure activities, confirm outstanding actions, and provide final coordination reporting or handoff materials where applicable.

Prerequisites

Purchase of an IT Partner service for which this additional service is automatically added to display the cost correctly.
The related service scope, quote, or statement of work has been accepted or is otherwise approved for delivery.
Client has assigned a primary project sponsor, technical contact, and billing or procurement contact if needed.
Required tenant, system, or vendor contacts and access paths for the underlying service are available when needed.
Known business constraints, blackout dates, compliance requirements, and communication preferences have been shared with IT Partner.

Who does what

IT Partner

  • Planning and time control
  • Interaction with the client and/or vendors
  • Preparing documentation, informational letters, and other materials
  • Financial reporting
  • Actions necessary for project implementation

Your team

  • Provide a primary project sponsor and responsive business and technical contacts for the related service.
  • Review and approve project schedule, communication materials, change windows, and decisions required for the underlying engagement.
  • Provide accurate information, access approvals, tenant or vendor contacts, and environment details required by the related service.
  • Coordinate internal stakeholders, end-user communications, and business approvals within the client organization.
  • Notify IT Partner promptly about scope changes, schedule constraints, business events, or third-party dependencies that may affect delivery.

What's not included

Technical implementation work beyond the scope of the separately purchased underlying IT Partner service.
Microsoft licenses, subscriptions, Azure consumption, third-party software, vendor fees, or external support charges.
Scope changes, additional projects, new workloads, or additional coordination not included in the related service scope.
After-hours, weekend, emergency, or expedited project management unless explicitly included in the related quote or statement of work.
Custom executive reporting, formal PMO integration, extensive governance documentation, or compliance/legal review beyond standard project materials.
Ongoing managed services, post-project support, monitoring, or operational administration after the related project is closed.

Limitations & technical notes

!This service is added automatically when required and cannot be declined.
!The cost of the service is fixed and depends on the specific project.
!The source front matter does not specify a price or duration.
!If a public price label is needed, it should be confirmed by IT Partner because the source does not specify a public price.
!If a duration label is needed, it should be confirmed by IT Partner because the source does not specify a standard duration.
!This fee applies only when IT Partner automatically attaches it to a qualifying service; it should not be treated as a standalone project management service unless separately agreed.
!Schedules may change if required access, approvals, vendor responses, Microsoft service availability, or client decisions are delayed.
!The fee supports coordination and reporting; it does not guarantee a specific technical result outside the success criteria of the underlying service.

Frequently asked questions

What is the Project Management Fee from IT Partner?

It covers project coordination activities such as planning, time control, client and vendor interaction, documentation preparation, financial reporting, and other actions necessary for project implementation.

When is the Project Management Fee added to an order?

The Project Management Fee is automatically added when purchasing some IT Partner services where it is required to show the project cost correctly. It is tied to the specific service and project scope.

Can I decline or remove the Project Management Fee?

No, the Project Management Fee cannot be declined when it is automatically added to a qualifying IT Partner service purchase. It is required because the project includes coordination, reporting, documentation, and client or vendor interaction activities that are performed regardless of project size.

What activities are included in the Project Management Fee?

The Project Management Fee includes planning and time control, interaction with the client and/or vendors, preparation of documentation and informational letters, financial reporting, and other actions necessary for project implementation. These activities support the successful delivery of the related IT Partner service.

Does the Project Management Fee include technical implementation work?

The fee is described as covering project management and coordination activities, while the related IT Partner service covers the actual service-specific implementation scope. During projects such as migrations, IT Partner may perform technical configuration tasks as part of the broader engagement, but the exact technical scope depends on the purchased service.

What deliverables are provided under the Project Management Fee?

Deliverables include project documentation, informational letters or other project materials, and financial reporting. These deliverables are intended to support communication, coordination, and reporting during the implementation.

Why is the fee charged even for a small number of users, mailboxes, or other items?

The fee applies because project management and client interaction activities are needed regardless of how many mailboxes, users, or other elements are included. This helps IT Partner offer appropriate pricing for companies of different sizes.

How is the price of the Project Management Fee calculated?

The cost of the Project Management Fee is fixed for the specific project, but the provided service information does not list a universal public price. Buyers should confirm the exact amount with IT Partner during quoting, because the fee depends on the specific project.

Is there a standard duration for the Project Management Fee?

No standard duration is specified in the provided service information. The timeline should be confirmed with IT Partner, because the fee supports the related project and its duration depends on that project’s scope and schedule.

What are the prerequisites for the Project Management Fee?

The prerequisite is the purchase of an IT Partner service for which this additional service is automatically added to display the cost correctly. There are no separate client-side prerequisites listed specifically for this fee in the provided service description.

What is IT Partner responsible for under this fee?

IT Partner is responsible for planning and time control, interaction with the client and/or vendors, preparing documentation and informational materials, financial reporting, and actions necessary for project implementation. These responsibilities are focused on coordinating and managing the project work.

What is the client responsible for under the Project Management Fee?

The provided service information does not specify separate client responsibilities for this fee. In practice, any required approvals, access, information, or scheduling inputs should be confirmed with IT Partner for the specific related service.

Does the Project Management Fee apply only to migration projects?

The service description says the fee is automatically added to some IT Partner services, and it specifically discusses activities performed during the migration process. If the purchase is for a non-migration project, applicability should be confirmed with IT Partner because the provided content does not fully define every service type where the fee may apply.

Will the Project Management Fee cause downtime or business disruption?

The Project Management Fee itself is a coordination and reporting charge, so it does not directly cause downtime. Any business impact, downtime, or service interruption would depend on the underlying IT Partner service being delivered and should be confirmed for that specific project.

What happens during the engagement when this fee is included?

When this fee is included, IT Partner manages project coordination activities such as planning, time tracking, communication with the client and/or vendors, documentation preparation, and financial reporting. These activities run alongside the implementation work for the purchased IT Partner service.

What does successful completion mean for the Project Management Fee?

Successful completion means the actions necessary to support the project goals are performed, including project management and client interaction activities. It also means coordination work is handled regardless of how many mailboxes, users, or other project elements are involved.

What happens after the project is completed?

The stated post-project outputs include documentation, informational materials where applicable, and financial reporting for the project. The provided service information does not specify ongoing support or post-completion services under this fee, so any continuing assistance should be confirmed separately with IT Partner.

Are any items explicitly excluded from the Project Management Fee?

The provided service information does not list specific exclusions or out-of-scope items for this fee. Buyers should confirm with IT Partner whether any special reporting, additional coordination, vendor work, or post-project activities would require separate services or charges.

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15% of project value
30 days
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