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Security and Protection

Microsoft Defender for Endpoint Vulnerability Remediation — Fix Device Security Risks

This service helps organizations identify, prioritize, and remediate vulnerabilities on devices using data from Microsoft Defender for Endpoint. IT Partner assesses Defender for Endpoint data, develops a remediation plan, implements the remediation, and reports findings so the client can reduce security risk across its IT environment.

Timeline 5 daysService owner Roman SotnikOffice 365microsoft 365

What this engagement is

IT Partner uses Microsoft Defender for Endpoint data to assess vulnerabilities across client devices and network infrastructure, then develops and implements a remediation plan. The service focuses on identifying security weaknesses, prioritizing remediation, and applying fixes such as patching, configuration changes, and other techniques to help secure devices against cyber threats.

Success criteria

01A more secure IT environment in accordance with best practices.
02Protection against cyber threats.

What you receive

Vulnerability assessment using data from Microsoft Defender for Endpoint.
Comprehensive remediation plan based on the vulnerability assessment findings.
Implemented remediation plan to fix identified vulnerabilities.
Finalized changes and reported findings.

How the work unfolds

Kickoff meeting.

Begin the engagement and align on the work to be performed.

Conduct vulnerability assessment.

Analyze Microsoft Defender for Endpoint data to identify potential vulnerabilities.

Develop a remediation plan.

Create a remediation plan based on the findings from the vulnerability assessment.

Implement a remediation plan.

Apply the remediation plan to fix the identified vulnerabilities.

Finalize changes and report findings.

Complete the changes and provide the findings from the engagement.

Prerequisites

Microsoft Defender for Endpoint or an eligible Microsoft 365/Defender subscription must be active for the tenant and available for the devices in scope.
In-scope devices should be onboarded to Microsoft Defender for Endpoint and reporting current security, inventory, and vulnerability data before assessment begins.
The client must confirm the device scope, priority business groups, operating systems, and any excluded systems before remediation work starts.
IT Partner requires appropriate access to review Defender for Endpoint data, such as Microsoft Defender portal access and security roles appropriate to the engagement.
Where remediation is to be implemented by IT Partner, the client must provide or approve the required administrative access to relevant management tools and systems, such as Microsoft Intune, Configuration Manager, Group Policy, endpoint management tools, servers, or local administration mechanisms as applicable.
The client must provide approved maintenance windows, change-control requirements, and rollback expectations for patching, configuration changes, or other endpoint changes that may affect users or services.
The client should identify application owners, system owners, and third-party vendor contacts for business-critical systems, unsupported software, or applications that require vendor-specific remediation guidance.
Recent backups, recovery procedures, or other client-approved rollback options should be available for systems where remediation carries operational risk.

Who does what

IT Partner

  • Use data from Microsoft Defender for Endpoint to conduct a thorough vulnerability assessment of the client's devices and network infrastructure.
  • Develop a comprehensive remediation plan based on the findings from the vulnerability assessment.
  • Implement the remediation plan to fix the identified vulnerabilities.

Your team

  • Provide a dedicated point of contact responsible for working with our team and coordinate any outside vendor resources and schedules.
  • Configure all networking equipment such as load balancers, routers, firewalls, and switches.
  • Provide access to physical and virtual servers and/or systems and services as needed.

What's not included

Licensing, subscription purchase, or commercial procurement for Microsoft Defender for Endpoint, Microsoft 365, Microsoft Intune, Microsoft Defender Vulnerability Management, or third-party security tools.
Initial deployment or full onboarding of Microsoft Defender for Endpoint to devices that are not already reporting usable data, unless separately scoped.
Large-scale endpoint management modernization, Microsoft Intune deployment, Configuration Manager implementation, or patch-management platform deployment beyond what is needed for the agreed remediation work.
Configuration of networking equipment such as load balancers, routers, firewalls, and switches, which remains a client responsibility unless separately agreed.
Remediation of unsupported operating systems, end-of-life software, hardware replacement, major application upgrades, or vendor-dependent fixes that require separate procurement, application redevelopment, or third-party professional services.
Custom application code remediation, penetration testing, red-team exercises, full incident response, malware forensics, or compromise assessment beyond the vulnerability remediation scope.
Ongoing managed detection and response, continuous vulnerability management, recurring patch operations, or post-engagement monitoring after final reporting, unless covered by a separate managed service agreement.
Formal compliance certification, audit attestation, or guarantee that all vulnerabilities or all security risk will be eliminated.

Frequently asked questions

What is the “Fixing vulnerabilities on devices based on Defender for Endpoint data” service?

This service helps organizations identify, prioritize, and remediate vulnerabilities on devices using data from Microsoft Defender for Endpoint. IT Partner assesses Defender for Endpoint data, develops a remediation plan, implements the remediation, and reports findings so the client can reduce security risk across its IT environment.

What is included in this vulnerability remediation service?

The service includes a vulnerability assessment using Microsoft Defender for Endpoint data, a comprehensive remediation plan, implementation of that plan, and finalized findings reporting. Remediation may include fixes such as patching, configuration changes, and other appropriate techniques based on the assessment findings.

How long does the engagement take?

The listed duration for this service is 5 days. The exact schedule may depend on client availability, access to systems, and coordination with any outside vendors or internal teams.

How is the service priced?

The listed price for this service is $175 per hour. Because the service is hourly, the total cost should be confirmed with IT Partner based on the expected work effort, environment size, and any client-specific requirements.

What Microsoft Defender for Endpoint data does IT Partner use?

IT Partner uses data from Microsoft Defender for Endpoint to conduct a vulnerability assessment of client devices and related IT infrastructure. The service description does not specify exact reports, dashboards, or data fields, so clients should confirm any required Defender for Endpoint configuration, onboarding, or data availability before the engagement begins.

Do we need Microsoft Defender for Endpoint already deployed before starting?

The service is based on Microsoft Defender for Endpoint data, so the engagement depends on having relevant Defender for Endpoint data available for assessment. The source scope does not list explicit prerequisites, so licensing, device onboarding status, permissions, and device coverage requirements should be confirmed with IT Partner before scheduling.

What happens during the kickoff meeting?

The kickoff meeting starts the engagement and aligns IT Partner and the client on the work to be performed. It is also the appropriate time to confirm contacts, access needs, schedules, and any coordination required with internal teams or outside vendors.

What are the main phases of the engagement?

The engagement follows five main phases: kickoff meeting, vulnerability assessment, remediation plan development, remediation implementation, and final reporting. This sequence is designed to move from Defender for Endpoint findings to actionable fixes and documented outcomes.

What does the vulnerability assessment cover?

The vulnerability assessment analyzes Microsoft Defender for Endpoint data to identify potential vulnerabilities across client devices and network infrastructure. The assessment is used to prioritize remediation and inform the plan for reducing security risk.

What does the remediation plan include?

The remediation plan is based on the vulnerability assessment findings and identifies actions needed to address discovered weaknesses. It may include patching, configuration changes, and other techniques to help secure devices against cyber threats, depending on what the assessment finds.

Will IT Partner actually implement the vulnerability fixes?

Yes, implementation of the remediation plan is part of the service scope. IT Partner is responsible for implementing the plan to fix identified vulnerabilities, while the client is responsible for providing access, coordination, and required network equipment configuration.

What responsibilities does IT Partner have during the service?

IT Partner is responsible for using Microsoft Defender for Endpoint data to conduct a vulnerability assessment, developing a comprehensive remediation plan, and implementing that plan to fix identified vulnerabilities. IT Partner also finalizes changes and reports findings at the end of the engagement.

What responsibilities does the client have during the service?

The client must provide a dedicated point of contact to work with IT Partner and coordinate outside vendor resources and schedules if needed. The client is also responsible for configuring networking equipment such as load balancers, routers, firewalls, and switches, and for providing access to physical and virtual servers, systems, and services as needed.

Will this service cause downtime or business disruption?

The service description does not specify a planned downtime window or guaranteed no-downtime approach. Because remediation can include patching or configuration changes, any potential business impact should be reviewed with IT Partner during planning and coordinated with the client’s maintenance requirements.

Does this service include firewall, router, switch, or load balancer configuration?

The client is responsible for configuring networking equipment such as load balancers, routers, firewalls, and switches. IT Partner’s stated role is to assess vulnerabilities using Defender for Endpoint data, develop the remediation plan, and implement remediation for identified vulnerabilities, so any network-device configuration support should be confirmed separately.

Are third-party vendor coordination and scheduling included?

The client is responsible for coordinating any outside vendor resources and schedules. IT Partner will work with the client’s dedicated point of contact, but the service scope does not state that IT Partner manages third-party vendors directly.

What deliverables will we receive at the end of the service?

The deliverables are a vulnerability assessment using Microsoft Defender for Endpoint data, a comprehensive remediation plan, implementation of the remediation plan, and finalized changes with reported findings. These deliverables document what was assessed, what was planned, what was fixed, and what findings remain relevant after the engagement.

What results should we expect from the service?

The intended success criteria are a more secure IT environment aligned with best practices and improved protection against cyber threats. The service supports those outcomes by identifying vulnerabilities, prioritizing remediation, and implementing fixes, but the scope does not state any absolute guarantee that all security risk will be eliminated.

What is not included in this service?

The source service page does not list explicit exclusions. The not-included items shown here are AI-drafted standard assumptions for this service type and should be confirmed with IT Partner before publication or use in a statement of work.

Who manages this service at IT Partner?

The listed service manager is Roman Sotnik. Clients can use the engagement process to confirm the assigned delivery contacts, escalation path, and scheduling details before work begins.

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$175 per hour
5 days
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