Automatic In-Place Upgrade to Windows 10 — Remote SCCM Migration for 25+ PCs

Automatic In-Place Upgrade to Windows 10 is an IT Partner implementation service for organizations with more than 25 PCs running Windows 7, Windows 8, or Windows 8.1. IT Partner remotely prepares the environment and performs an automatic in-place upgrade to Windows 10 while keeping user files and compatible applications in place.

This service is designed for organizations with more than 25 PCs that need to move from Windows 7, Windows 8, or Windows 8.1 to Windows 10. If you need to upgrade fewer than 25 PCs, IT Partner identifies a separate Manually in-place upgrade to Windows 10 service for smaller environments.

The service includes compatibility analysis of existing computers, preparation of the automatic upgrade environment, SCCM and Active Directory configuration work, installation of the agent on computers, and phased in-place upgrades to Windows 10. IT Partner also handles problems in the update process or in case of failure within the stated project scope.

Yes, the service is scoped to keep all user files and compatible applications already installed on the computers in place. Applications must be compatible with Windows 10 to remain in place, because the service does not guarantee preservation of incompatible applications.

The stated duration for the Automatic In-Place Upgrade to Windows 10 service is 3 weeks. The exact plan may vary depending on the organization’s needs, workstation readiness, scheduling, and issue resolution during the phased rollout.

The listed price is $2,900 per project. Windows 10 licenses are not included and can be purchased through IT Partner, so confirm licensing costs and current pricing with IT Partner before the project starts.

The organization must have Windows 10 compatible computers, Windows 10 licenses, and all computers must be domain joined. The client must also provide a physical or virtual server with at least 16 GB memory, 250 GB free disk space, and a 4-core CPU for System Center Configuration Manager installation.

The service is designed to be performed remotely during non-working hours without user interruption. However, each upgraded computer will not work for at least two hours, and that time may increase depending on the performance of the computer.

The client is responsible for coordinating staff schedules, providing a dedicated point of contact, providing Active Directory access, providing a server for SCCM installation, coordinating outside vendors, and configuring network equipment such as load balancers, routers, firewalls, and switches. The client must also review deliverables promptly, solve hardware problems, and be prepared to provide an onsite person if a remote issue requires local assistance.

No — the service is performed remotely. IT Partner does not come on site; the client provides an onsite person with basic technical skills for the rare cases where a device cannot be recovered remotely.

The service does not include support for workstations running operating systems other than Microsoft Windows 7 or Windows 8, firmware installation or BIOS configuration, end-user training, or items not specifically mentioned in the project scope. More extensive documentation than the project closeout report can be provided only for an additional fee.

Solving problems in the update process or in case of failure is included in IT Partner’s responsibilities within the service scope. If the issue is related to hardware or requires local physical assistance, the client may need to resolve the hardware problem or provide an onsite person to assist.