Automatic In-Place Upgrade to Windows 10 — Remote SCCM Migration for 25+ PCs

Automatic In-Place Upgrade to Windows 10 is an IT Partner implementation service for organizations with more than 25 PCs running Windows 7, Windows 8, or Windows 8.1. IT Partner remotely prepares the environment and performs an automatic in-place upgrade to Windows 10 while keeping user files and compatible applications in place.

This service is designed for organizations with more than 25 PCs that need to move from Windows 7, Windows 8, or Windows 8.1 to Windows 10. If you need to upgrade fewer than 25 PCs, IT Partner identifies a separate Manually in-place upgrade to Windows 10 service for smaller environments.

The service includes compatibility analysis of existing computers, preparation of the automatic upgrade environment, SCCM and Active Directory configuration work, installation of the agent on computers, and phased in-place upgrades to Windows 10. IT Partner also handles problems in the update process or in case of failure within the stated project scope.

Yes, the service is scoped to keep all user files and compatible applications already installed on the computers in place. Applications must be compatible with Windows 10 to remain in place, because the service does not guarantee preservation of incompatible applications.

The stated duration for the Automatic In-Place Upgrade to Windows 10 service is 3 weeks. The exact plan may vary depending on the organization’s needs, workstation readiness, scheduling, and issue resolution during the phased rollout.

The listed price for the service is 2900, with service SKU ITPWW320IMPOT. The service content does not specify currency, taxes, licensing costs, or other commercial terms, so those details should be confirmed with IT Partner before purchase.

The service requires the client to have Windows 10 licenses, and the source scope states that licenses can be purchased through IT Partner. It does not state that Windows 10 licenses are included in the listed service price, so licensing costs should be confirmed separately.

The organization must have Windows 10 compatible computers, Windows 10 licenses, and all computers must be domain joined. The client must also provide a physical or virtual server with at least 16 GB memory, 250 GB free disk space, and a 4-core CPU for System Center Configuration Manager installation.

Yes, compatibility analysis of the existing computers for Windows 10 is one of the stated deliverables. This helps identify whether the current workstations can be upgraded before the phased in-place upgrade is performed.

IT Partner prepares an automatic upgrade environment that includes operating system configuration, SCCM configuration, Active Directory configuration, and installation of an agent on all computers. The upgrade is then performed in phases across groups of devices rather than as a single unmanaged event.

The service is designed to be performed remotely during non-working hours without user interruption. However, each upgraded computer will not work for at least two hours, and that time may increase depending on the performance of the computer.

Yes, the service specifically targets automatic remote in-place upgrades during non-working hours. The implementation plan includes creating and coordinating the update schedule, so the timing should be agreed with IT Partner during the engagement.

The implementation plan includes a kickoff meeting, preparation of the environment, analysis of workstation compatibility, creation and coordination of the update schedule, phased updating of workstations in groups, and verification with issue fixing. These milestones support a controlled rollout instead of upgrading all computers without preparation.

IT Partner is responsible for analyzing computer compatibility, preparing the automatic upgrade environment, configuring SCCM and related components, performing the in-place Windows 10 upgrade, and solving problems in the update process or in case of failure. These responsibilities are limited to the stated service scope.

The client is responsible for coordinating staff schedules, providing a dedicated point of contact, providing Active Directory access, providing a server for SCCM installation, coordinating outside vendors, and configuring network equipment such as load balancers, routers, firewalls, and switches. The client must also review deliverables promptly, solve hardware problems, and be prepared to provide an onsite person if a remote issue requires local assistance.

The service is described as being performed remotely. The client should be prepared to provide an onsite person with minimal technical skills if a problem cannot be solved remotely, but the scope does not state that IT Partner provides onsite support.

The service does not include support for workstations running operating systems other than Microsoft Windows 7 or Windows 8, firmware installation or BIOS configuration, end-user training, or items not specifically mentioned in the project scope. More extensive documentation than the project closeout report can be provided only for an additional fee.

No, firmware installation and BIOS configuration are explicitly excluded from the service. The client is also responsible for solving hardware problems, so hardware remediation should be handled separately from this upgrade engagement.

Solving problems in the update process or in case of failure is included in IT Partner’s responsibilities within the service scope. If the issue is related to hardware or requires local physical assistance, the client may need to resolve the hardware problem or provide an onsite person to assist.

At completion, IT Partner provides a project closeout report indicating final project status, evidence of matching the acceptance criteria, outstanding issues, and the final budget. More extensive documentation is not included by default and may be available for an additional fee.