Description #

Migrating user devices from traditional domain-joined or workgroup environments to Entra ID (formerly Azure AD) is a critical step in modernizing an organization's infrastructure. Manual migrations can be time-consuming, error-prone, and disruptive to users. To streamline this process, we leverage a powerful tool designed for automated, large-scale device migration. This tool allows organizations to migrate user profiles seamlessly from existing domains or workgroup setups to Entra ID, preserving personal data, settings, and configurations. The tool ensures that critical user information, such as documents, desktop preferences, browser favorites, and recent file lists, remains intact during the migration process. IT Partner works with clients to configure and customize this migration process based on organizational needs and provides comprehensive support during the migration.

Licensing

The service leverages the migration tool, and no additional Microsoft licenses are required for the migration process itself. However, Entra ID (Azure Active Directory) licensing may be required depending on the client’s existing environment and Microsoft setup. IT Partner will assist in reviewing licensing requirements and ensuring compliance prior to migration.

IT Partner Responsibilities #

1. Conduct an initial discovery session to understand the client’s existing environment and migration requirements.
2. Develop a migration strategy tailored to the client’s infrastructure, including device selection, scheduling, and profile handling.
3. Configure the migration tool based on the client’s infrastructure.
4. Customize migration scripts and settings as required for large-scale or remote device migrations.
5. Perform the automated migration of user profiles and devices to Entra ID.
6. Ensure the seamless transfer of user profiles, including documents, settings, desktop configurations, and other personalized data.
7. Join devices to Entra ID, ensuring security and compliance policies are maintained.
8. Provide support to address any issues or troubleshooting that may arise.
9. Assist users with any questions or concerns related to their migrated profiles and devices.

Client Responsibilities #

1. Provide access to the current environment, including user profiles, domain information, and device inventory.
2. Ensure readiness of the Entra ID environment for device migration, including required configurations and access.
3. Collaborate with IT Partner to define the scope of the migration, including user devices, scheduling, and expectations.
4. Review the migration results and provide feedback for any required adjustments.

Plan #

1. Conduct an environment assessment and discovery session.
2. Develop a migration roadmap that aligns with the client’s needs and schedules.
3. Set up the migration tool and customize the migration settings based on the device and profile requirements.
4. Test migrating devices and user profiles.
5. Begin migration of selected devices, including user profile data and domain settings.
6. Validate that devices are successfully joined to Entra ID.
7. Ensure users retain access to their settings, data, and applications.
8. Provide ongoing technical support for users and administrators.
9. Address any residual issues with migrated devices or profiles.

Success criteria #

1. Seamless migration of domain-joined or workgroup devices to Entra ID with minimal user disruption.
2. Full retention of user profiles, data, and settings on migrated devices.
3. Devices securely enrolled in Entra ID with all required policies applied.
4. Significant reduction in downtime and migration errors due to automation and standardized processes.
5. Ongoing support and troubleshooting to ensure a smooth migration experience for all users.