Question 1

What is IT Partner’s Microsoft 365 Security service?

Accepted Answer

IT Partner’s Microsoft 365 Security service is a structured engagement for organizations that already have a Microsoft 365 tenant and want core security settings planned, configured, and validated. The service typically includes tenant assessment, Microsoft 365 security configuration, MFA and Conditional Access setup where licensed, threat-protection validation, security score improvement, and a project closeout report. The exact scope depends on the selected engagement length and the customer’s Microsoft licensing.

Question 2

What happens during a Microsoft 365 security engagement?

Accepted Answer

A typical engagement includes kickoff, security scope confirmation, assessment of current tenant settings, implementation of agreed controls, verification of key settings, security score review, issue remediation where in scope, and final communication. IT Partner gathers the required tenant and security information, applies approved Microsoft 365 security configurations, and documents the project outcome. Any production-impacting change should be reviewed and approved before implementation.

Question 3

What security controls can IT Partner configure in Microsoft 365?

Accepted Answer

Depending on licensing and project scope, IT Partner can configure controls such as MFA, Conditional Access, identity protection, privileged access controls, Microsoft Defender policies, Teams protections, logging, Microsoft Sentinel connectors, and secure score improvements. Some advanced capabilities require Entra ID P2, Microsoft Defender, Microsoft Sentinel, Microsoft Purview, or other add-on licensing. IT Partner should confirm the exact control list during scoping.

Question 4

What are IT Partner’s responsibilities during a security implementation?

Accepted Answer

IT Partner is responsible for the agreed implementation work, such as assessing current configuration, configuring in-scope Microsoft security controls, validating settings, documenting outcomes, and providing a closeout report. For broader security projects, responsibilities may also include configuring Microsoft Defender workloads, Conditional Access, Microsoft Sentinel connectors, privileged identity controls, attack simulations, or posture-management settings. Ongoing monitoring and maintenance are separate unless explicitly included or purchased as managed services.

Question 5

What are the customer’s responsibilities during a security project?

Accepted Answer

The customer is typically responsible for providing a project point of contact, required administrative access, licensing, accurate environment information, timely approvals, test users, stakeholder availability, and user communications. The customer may also need to coordinate network, DNS, firewall, application owner, or third-party vendor changes. These responsibilities are important because identity and security changes can affect sign-in behavior, business applications, and end users.

Question 6

What prerequisites are needed before starting a Microsoft 365 security engagement?

Accepted Answer

At minimum, the organization should have an active Microsoft 365 tenant and be ready to provide administrative access and stakeholder availability. Depending on scope, additional prerequisites may include Entra ID Premium, Microsoft Defender, Microsoft Sentinel, Microsoft Purview, Intune, Azure subscription access, test users, security groups, and an approved change window. IT Partner should validate prerequisites before kickoff to avoid delays.

Question 7

Are Microsoft licenses included in IT Partner’s security service price?

Accepted Answer

No. Microsoft licenses, Azure consumption, Microsoft Sentinel ingestion, and other cloud usage charges are generally separate from professional services unless a quote explicitly states otherwise. Features such as Conditional Access, Identity Protection, Privileged Identity Management, Defender for Cloud Apps, Microsoft Sentinel, and advanced compliance may require specific licensing.

Question 8

How is pricing determined for IT Partner security and identity services?

Accepted Answer

Many security and identity services are scoped per project and may be billed as fixed-scope, hourly, or time-and-materials depending on the offer. Final cost depends on the tenant environment, number of workloads, integrations, licensing readiness, policy complexity, automation requirements, and whether managed monitoring or support is included. Buyers should confirm the current quote, assumptions, exclusions, and NCE licensing impact before purchase.

Question 9

Will security implementation cause downtime or business disruption?

Accepted Answer

Downtime is not automatically expected for most Microsoft 365 security configuration work, but changes to identity, Conditional Access, MFA, network settings, mail flow, or endpoint policies can affect users if not planned carefully. IT Partner should review potential impact, pilot high-risk controls, and schedule production changes in an approved change window. No zero-downtime guarantee should be assumed unless it is explicitly agreed in the project scope.

Question 10

What happens after a Microsoft 365 security project is completed?

Accepted Answer

After completion, the customer receives the configured in-scope controls and should continue regular monitoring, tuning, and operational review. Ongoing maintenance, continuous monitoring, policy updates, and 24/7 support are not included by default unless separately scoped. These services can be arranged through a managed support or MDR-style engagement if required.

Question 11

What deliverables should we expect from a security engagement?

Accepted Answer

Typical deliverables include a configuration summary, final status report, validation results, security score or posture summary where applicable, and a list of outstanding issues or recommended next steps. For posture-management projects, deliverables may include a hardening report, compliance mapping, workload-protection summary, and remediation register. The exact deliverables should be confirmed in the statement of work.

Question 12

What is not included in a standard security or identity implementation?

Accepted Answer

Standard implementations usually exclude Microsoft licensing, Azure consumption, unsupported custom development, broad IAM redesign, legal certification, unrelated tenant remediation, 24/7 managed support, continuous monitoring, and ongoing maintenance unless separately scoped. Some SaaS integrations may also require higher-tier application licensing for SSO, SCIM, or API provisioning. Always confirm exclusions before approving the project.

Question 13

What is the Enable MFA for All Users service?

Accepted Answer

Enable MFA for All Users is an implementation service for Microsoft 365 organizations that want to require multi-factor authentication across their user base. IT Partner can help assess MFA readiness, prepare user communications, enable mandatory MFA policies, monitor the rollout, and provide a closeout report. The rollout should account for service accounts, legacy authentication, break-glass accounts, and business-critical applications.

Question 14

What does a Conditional Access implementation include?

Accepted Answer

A Conditional Access implementation typically includes planning, policy design, pilot deployment, testing, and enforcement of access rules based on signals such as user, group, location, device compliance, risk, and application. Conditional Access requires appropriate Entra ID licensing and must be rolled out carefully to avoid locking out users or administrators. IT Partner should define exclusions, emergency access accounts, and rollback steps before enforcement.

Question 15

What is Microsoft Entra ID P1?

Accepted Answer

Microsoft Entra ID P1 is a per-user identity and access management license that adds capabilities such as Conditional Access, single sign-on, self-service password features, dynamic groups, hybrid identity support, and application access management. It is commonly used when organizations need stronger cloud identity controls than the baseline included with Microsoft 365. It does not include P2-only governance and risk-based identity features.

Question 16

What is Microsoft Entra ID P2?

Accepted Answer

Microsoft Entra ID P2 includes Entra ID P1 capabilities plus advanced identity security and governance features. Key capabilities include Microsoft Entra ID Protection for risky users and sign-ins, Privileged Identity Management, and access reviews. It is best suited for organizations that need stronger privileged access control, risk-based protection, and periodic access validation.

Question 17

What is not included with Microsoft Entra ID P1 or P2?

Accepted Answer

Microsoft Entra ID licenses do not include Microsoft 365 Apps, Exchange, Teams, SharePoint, OneDrive storage, Intune, Microsoft Defender products, or Microsoft Sentinel unless those are included in another suite or purchased separately. Entra ID P1 also does not include P2-only features such as Privileged Identity Management and risk-based Identity Protection. Buyers should check existing suite entitlements before adding standalone identity licenses.

Question 18

Can Microsoft Entra ID P2 be added to an existing tenant?

Accepted Answer

Yes, Microsoft Entra ID P2 is commonly added as a standalone per-user license to eligible existing Microsoft 365 tenants. Organizations should first check whether their current Microsoft 365, Enterprise Mobility + Security, nonprofit, education, or government suite already includes Entra ID P2 to avoid duplicate licensing. A staged pilot is recommended before enforcing new identity controls broadly.

Question 19

How should an organization roll out Entra ID P1 or P2 without disrupting users?

Accepted Answer

Start by reviewing current licenses, identifying the users who need advanced identity controls, and piloting policies with a limited group. Where available, use report-only or limited-scope Conditional Access policies before broad enforcement. Include break-glass accounts, administrator testing, user communication, and rollback procedures in the rollout plan.

Question 20

Can a Microsoft CSP subscription be transferred to IT Partner without downtime?

Accepted Answer

A CSP partner transfer is usually a billing and partner-of-record change rather than a tenant migration, so users, mailboxes, Teams data, identities, and security settings normally remain in the same Microsoft tenant. IT Partner should validate subscription mapping, renewal dates, delegated access, and NCE commitments before the transfer. When planned correctly, the transfer should not require user downtime.

Question 21

How do NCE commitment and billing options affect security licensing?

Accepted Answer

Under Microsoft New Commerce Experience, subscription flexibility depends on the term and billing option selected. Monthly commitments generally provide more flexibility, while annual or multi-year commitments may offer different pricing but restrict seat reductions or cancellations after the allowed cancellation window. Organizations should confirm current NCE rules for additions, reductions, renewals, proration, and cancellation before ordering.

Question 22

Can we add, reduce, or cancel security license seats mid-term?

Accepted Answer

Seats can generally be added during an active CSP subscription term when more users need access. Reductions and cancellations depend on the NCE commitment, cancellation window, and renewal timing; annual commitments are typically less flexible than monthly commitments. IT Partner should confirm the current Microsoft commerce rules for the specific subscription before purchase.

Question 23

Is Microsoft 365 Business Basic enough for security and compliance?

Accepted Answer

Microsoft 365 Business Basic includes core cloud productivity services and baseline administration, but it is not a complete security, endpoint management, or advanced compliance suite. It does not include many capabilities associated with Microsoft 365 Business Premium, such as advanced endpoint security and Intune-based device management. Organizations with stronger security or compliance requirements should validate Business Premium or add-on licensing.

Question 24

What security features are included in Microsoft 365 Business Basic?

Accepted Answer

Microsoft 365 Business Basic provides baseline Microsoft 365 identity and administration capabilities, including user, license, domain, and service management through the Microsoft 365 admin experience. Administrators can configure basic security settings, but advanced endpoint protection, device management, and Defender for Business capabilities are not included in Business Basic. Those requirements usually point to Business Premium or separate security add-ons.

Question 25

What is Microsoft Defender for Office 365 Plan 1?

Accepted Answer

Microsoft Defender for Office 365 Plan 1 is a per-user security add-on for supported Microsoft 365 and Office 365 email and collaboration workloads. It helps protect against threats such as phishing, malicious links, and malicious attachments through capabilities such as Safe Links, Safe Attachments, anti-phishing policies, and reporting. Exact feature availability can vary by tenant type and cloud environment.

Question 26

Does Defender for Office 365 protect Teams, SharePoint, and OneDrive?

Accepted Answer

Defender for Office 365 can help protect supported Microsoft 365 collaboration workloads such as Teams, SharePoint, and OneDrive through features like Safe Links and Safe Attachments where supported and properly configured. It does not include the Teams, SharePoint, or OneDrive service licenses themselves. Government and specialized cloud tenants should confirm the current Microsoft service description before relying on a specific feature.

Question 27

How is Defender for Office 365 Plan 1 different from Plan 2?

Accepted Answer

Defender for Office 365 Plan 1 focuses on prevention and detection, including protections such as Safe Links, Safe Attachments, anti-phishing, and reporting. Plan 2 adds advanced investigation, response, automation, and training capabilities, such as Automated Investigation and Response and Attack Simulation Training where available. Organizations with high-risk users or mature security operations often evaluate Plan 2.

Question 28

What is not included with Defender for Office 365 Plan 2?

Accepted Answer

Defender for Office 365 Plan 2 is an add-on security license, not a full Microsoft 365 productivity suite. It does not include Exchange Online, Microsoft 365 Apps, Teams, SharePoint, OneDrive, Defender for Endpoint, Defender for Identity, Defender for Cloud Apps, Microsoft Sentinel consumption, backup, or a managed SOC unless those are licensed or purchased separately. It also requires configuration and ongoing alert management to deliver value.

Question 29

How do we get started with Defender for Office 365 Plan 2?

Accepted Answer

Getting started is usually a configuration and rollout project rather than a mailbox migration. A practical rollout includes confirming eligible users, assigning licenses, configuring Safe Links and Safe Attachments, enabling investigation workflows, tuning policies, and planning Attack Simulation Training where available. IT Partner can help validate prerequisites and phase deployment by user group.

Question 30

What is Microsoft Defender for Endpoint P1?

Accepted Answer

Microsoft Defender for Endpoint P1 is an endpoint security plan focused on foundational protection, attack surface reduction, and endpoint security controls. It is different from Intune, Microsoft 365, Windows licensing, and Defender for Endpoint P2. Organizations needing advanced investigation, EDR, automated remediation, advanced hunting, or deeper vulnerability management should evaluate Plan 2 or a suite that includes it.

Question 31

What is Microsoft Defender for Endpoint P2?

Accepted Answer

Microsoft Defender for Endpoint P2 is an advanced endpoint security subscription that includes capabilities such as endpoint detection and response, automated investigation and remediation, threat and vulnerability management, attack surface reduction, next-generation protection, and advanced hunting. It is commonly used by organizations that need deeper endpoint visibility and response than foundational endpoint controls provide. Licensing should be checked against existing Microsoft 365 suites to avoid overlap.

Question 32

Does Defender for Endpoint P2 include other Microsoft Defender workloads?

Accepted Answer

No. Defender for Endpoint P2 does not by itself include Defender for Office 365, Defender for Identity, Defender for Cloud Apps, or Microsoft Sentinel. It can contribute endpoint signals to Microsoft Defender XDR experiences where licensed, but other workload protections require their own entitlements or a suite that includes them.

Question 33

What is the Microsoft Defender for Endpoint implementation service?

Accepted Answer

IT Partner’s Microsoft Defender for Endpoint implementation service helps organizations deploy and configure Defender for Endpoint to protect devices and data. The service may include onboarding support, policy configuration, operational security settings, and limited post-implementation assistance depending on the agreed scope. Customers should confirm device counts, operating systems, licensing, and deployment milestones before kickoff.

Question 34

Does Microsoft Intune Plan 1 include Conditional Access or Defender for Endpoint?

Accepted Answer

No. Intune Plan 1 is an endpoint and app management license; Conditional Access is an Entra ID capability, and Defender for Endpoint is a separate endpoint security product. Intune can manage supported device compliance and security settings, but using those compliance signals in access policies requires appropriate Entra ID licensing.

Question 35

What is Enterprise Mobility + Security E5?

Accepted Answer

Enterprise Mobility + Security E5 is a Microsoft security and mobility suite that adds advanced identity, device, app, information protection, and cloud app security capabilities. It typically includes capabilities associated with Entra ID P2, Intune, Microsoft Defender for Cloud Apps, Microsoft Defender for Identity, and information protection features, subject to the customer segment and cloud availability. It is useful when an organization already has productivity licensing and wants a stronger security layer.

Question 36

Does Enterprise Mobility + Security include Teams, Exchange, or Microsoft 365 Apps?

Accepted Answer

No. Enterprise Mobility + Security is a security and management suite, not a productivity suite. It does not include Teams, Exchange mailboxes, SharePoint, OneDrive storage, or Microsoft 365 Apps unless those are licensed separately through Microsoft 365, Office 365, or other eligible plans.

Question 37

Do Microsoft Government and GCC environments have the same security features as Commercial?

Accepted Answer

Not always. Microsoft Government, GCC, GCC High, and other specialized clouds can have different service availability, feature timing, compliance boundaries, and deployment requirements compared with Commercial tenants. Agencies should confirm the current Microsoft service description and licensing availability before purchasing or configuring security workloads.

Question 38

What is involved in a SaaS SSO and provisioning integration with Entra ID?

Accepted Answer

A SaaS identity integration usually includes discovery, readiness review, SAML or OIDC SSO configuration, user and group mapping, role mapping, SCIM or API-based provisioning where supported, Conditional Access policy alignment, pilot testing, and production rollout. Entra ID manages authentication, while the SaaS application must support the required SSO and provisioning capabilities. Some applications require enterprise-tier licensing for SCIM, API provisioning, or advanced SSO features.

Question 39

What prerequisites are needed for SaaS SSO, SCIM, or API provisioning?

Accepted Answer

Common prerequisites include Entra ID administrative access, SaaS application administrator access, appropriate SaaS licensing, API or SCIM support, test users, target groups, attribute mapping decisions, and approved security policies. Conditional Access, MFA, and automated provisioning may require additional Microsoft or SaaS licensing. IT Partner should validate prerequisites during scoping because application capabilities vary significantly.

Question 40

What happens after a SaaS identity integration is completed?

Accepted Answer

After completion, the application should authenticate through Entra ID for the agreed users and use the configured provisioning, deprovisioning, role mapping, and access policies where supported. Monitoring or alerting for sync failures may be configured if included in scope. Ongoing maintenance, 24/7 support, and continuous monitoring are separate unless purchased as managed services.

Question 41

How can Microsoft Defender for Cloud Apps help secure SaaS applications?

Accepted Answer

Microsoft Defender for Cloud Apps can provide visibility, monitoring, session control, policy enforcement, and alerting for supported SaaS applications. Depending on licensing and integration capabilities, IT Partner can help connect apps, discover usage, identify unmanaged accounts, configure Conditional Access App Control, create alerts, and integrate incidents with Microsoft Sentinel. Coverage depends on the SaaS application, available APIs, log sources, and Microsoft licensing.

Question 42

What is required for a Microsoft Sentinel implementation?

Accepted Answer

A Microsoft Sentinel implementation requires an Azure subscription and a Microsoft Sentinel workspace, along with access to the data sources, connectors, and permissions needed for configuration. The project may include connector setup, analytics rules, automation rules, workbook configuration, and testing. Azure consumption, data ingestion, retention, and related costs are separate from professional services unless explicitly included.

Question 43

What is Microsoft Defender for Cloud posture management?

Accepted Answer

Microsoft Defender for Cloud helps assess and improve security posture across Azure workloads and, where configured, selected multicloud environments. A posture-management engagement may include enabling Defender plans, baselining Secure Score, prioritizing misconfigurations, applying regulatory-compliance standards, and configuring workload protections. Ongoing remediation tracking and monitoring require operational ownership or a managed service.

Question 44

What deliverables come from a Defender for Cloud posture engagement?

Accepted Answer

Typical deliverables include a posture and coverage summary, Secure Score baseline or before-and-after view, hardening report, prioritized remediation register, regulatory-compliance mapping, and workload-protection configuration summary. If managed monitoring is purchased, IT Partner may also provide ongoing posture review and remediation coordination. Exact deliverables should be defined in the project scope.

Question 45

How are security and compliance handled for Dynamics 365, Teams Phone, and other Microsoft business apps?

Accepted Answer

Security and compliance are governed by the underlying Microsoft cloud service, tenant configuration, identity controls, role-based access, administrative practices, data location, and enabled compliance policies. A SKU by itself does not guarantee a specific compliance posture. Organizations should validate retention, audit, eDiscovery, DLP, Conditional Access, encryption, and regulatory requirements before deployment.

Question 46

What security and compliance capabilities are included in Office 365 E5?

Accepted Answer

Office 365 E5 is Microsoft’s premium Office 365 plan and includes advanced Office 365 security and compliance capabilities compared with lower-tier productivity plans. Organizations commonly evaluate it for stronger email protection, eDiscovery, audit, information governance, and related Microsoft Purview and Defender for Office 365 features. The exact active service plans should be confirmed for the tenant and SKU being purchased.

Question 47

When should an organization choose Microsoft Purview instead of Defender add-ons?

Accepted Answer

Microsoft Purview is typically the better focus when the priority is information protection, data governance, compliance, retention, eDiscovery, insider risk, or data security workflows. Microsoft Defender is typically the better focus when the priority is threat protection, detection, investigation, and response across endpoints, identities, email, cloud apps, or workloads. Many organizations need both, but the right licensing mix should be validated against business requirements and existing entitlements.

Question 48

Does Microsoft Entra Internet Access include Microsoft Entra Private Access?

Accepted Answer

No. Microsoft Entra Internet Access and Microsoft Entra Private Access are separate Global Secure Access capabilities with different use cases. Internet Access is used for internet and SaaS access scenarios, while Private Access is used for private applications and internal resources where licensed and configured.

Question 49

What are the success criteria for an Entra ID tenant-to-tenant or identity migration?

Accepted Answer

Success criteria should include completion of the agreed identity configuration, successful sign-in for pilot and production users, validated access to required applications, documented exceptions, and minimal disruption to daily operations. A smooth migration also requires clear communication, testing, rollback planning, and timely customer approvals. The exact acceptance criteria should be documented before execution.

Question 50

What is IT Partner responsible for during an Entra ID migration?

Accepted Answer

IT Partner can provide migration planning, readiness review, configuration support, transition execution support, troubleshooting, validation, and documentation for the agreed scope. The customer remains responsible for access approvals, accurate environment information, licensing, business application owners, testing participation, and decisions outside the project scope. Any tenant-to-tenant migration should be planned carefully because identity changes can affect authentication and application access.

Question 51

Can Exchange Online Protection be used in a hybrid or on-premises Exchange environment?

Accepted Answer

Yes, Exchange Online Protection may be used as a cloud filtering layer for some hybrid or on-premises Exchange scenarios. The exact fit depends on mail-routing design, DNS records, connectors, accepted domains, transport requirements, and tenant type. Customers should validate the topology before changing production mail flow.

Question 52

Are Microsoft nonprofit Charity offers the same as grants?

Accepted Answer

No. Discounted Charity or nonprofit subscriptions and Microsoft nonprofit grants are different benefit types. Nonprofits should confirm eligibility, current grant status, existing entitlements, and whether a paid nonprofit SKU is needed before purchasing additional security licenses.

Question 53

Can schools license security add-ons separately for students and faculty?

Accepted Answer

Often yes, because Microsoft Education offers may include separate faculty, student, and Student Use Benefit paths for certain products. Eligibility, assignment rules, base license requirements, and tenant availability must be validated before quoting or deployment. Schools should also confirm whether the add-on protects only licensed users or requires broader coverage.

Question 54

What security and compliance responsibilities remain with the customer?

Accepted Answer

The customer remains responsible for policy decisions, user access governance, data classification, retention requirements, regulatory obligations, administrator oversight, and end-user support. Microsoft security products provide controls and signals, but they do not automatically create a compliant operating model. Organizations should document ownership for monitoring, alert response, evidence collection, and periodic review.

Question 55

Does Microsoft Defender for Identity require Microsoft 365 E5?

Accepted Answer

Microsoft Defender for Identity can be licensed as a standalone workload or included through certain Microsoft security suites, depending on the customer’s licensing program and cloud. It is not only available through Microsoft 365 E5. Organizations should check existing Microsoft 365, Enterprise Mobility + Security, or Government suite entitlements before buying standalone licenses.

Question 56

What is Microsoft Defender for Business servers?

Accepted Answer

Microsoft Defender for Business servers is a server-focused security licensing option and should not be treated as a Microsoft 365 suite. It does not include Office apps, Exchange, Teams, SharePoint, Copilot, Windows Server licenses, CALs, Azure compute, backup, or user licensing unless those are purchased separately. IT Partner should confirm any required base licensing before quoting server quantities.

Security & Identity: 56 questions, answered straight.

Other FAQ topics

Didn’t find your answer?