Product catalog — /volume-licensing
149 families · Open Value price list · ERP USD/volume-licensing → Servers → Dynamics 365 Customer Service
Volume Licensing · LegacyOpen Value programServers pool80 part numbers
Dynamics 365 Customer Service
Every Dynamics 365 Customer Service part number on Microsoft’s current Open Value price list — 3 license types across Corporate, Government, Academic, Non-Profit, priced at Microsoft ERP. Open Value buys perpetual licenses (with or without Software Assurance) under an agreement, with payments spreadable across the term — still the right door for organizations mid-agreement or buying products that never moved to CSP.
Modern equivalent
Microsoft 365 & Azure services
Microsoft's current direction for this workload is the cloud service — for the cases that still need servers, CSP carries the current perpetual licenses.
Corporate
20 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-00164 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,593.00 |
| EMT-00166 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,062.00 |
| EMT-00168 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $683.00 |
| EMT-00170 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $456.00 |
| EMT-00204 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $2,048.00 |
| EMT-00206 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $1,366.00 |
| EMT-00208 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $683.00 |
| EMT-00210 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $456.00 |
| EMT-00244 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 AP DCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $3,413.00 |
| EMT-00246 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $2,276.00 |
| EMT-00248 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 AP DCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $683.00 |
| EMT-00250 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $456.00 |
| EMT-00333 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $4,096.00 |
| EMT-00335 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $2,732.00 |
| EMT-00337 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $1,366.00 |
| EMT-00339 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $912.00 |
| EMT-00381 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $4,779.00 |
| EMT-00383 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $3,186.00 |
| EMT-00385 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $2,049.00 |
| EMT-00387 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $1,368.00 |
Government
20 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-00291 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,593.00 |
| EMT-00292 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,062.00 |
| EMT-00293 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $683.00 |
| EMT-00294 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $456.00 |
| EMT-00299 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $2,048.00 |
| EMT-00300 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $1,366.00 |
| EMT-00301 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $683.00 |
| EMT-00302 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $456.00 |
| EMT-00307 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y3 AP DCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $3,413.00 |
| EMT-00308 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y3 AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $2,276.00 |
| EMT-00309 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y3 AP DCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $683.00 |
| EMT-00310 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y3 AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $456.00 |
| EMT-00376 | Dynamics 365 Cust Svc LSA OLV D 2Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $4,096.00 |
| EMT-00377 | Dynamics 365 Cust Svc LSA OLV D 2Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $2,732.00 |
| EMT-00378 | Dynamics 365 Cust Svc SA OLV D 2Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $1,366.00 |
| EMT-00379 | Dynamics 365 Cust Svc SA OLV D 2Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $912.00 |
| EMT-00424 | Dynamics 365 Cust Svc LSA OLV D 3Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $4,779.00 |
| EMT-00425 | Dynamics 365 Cust Svc LSA OLV D 3Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $3,186.00 |
| EMT-00426 | Dynamics 365 Cust Svc SA OLV D 3Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $2,049.00 |
| EMT-00427 | Dynamics 365 Cust Svc SA OLV D 3Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $1,368.00 |
Academic
10 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-01415 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 Acad AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $417.00 |
| EMT-01417 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 Acad AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $179.00 |
| EMT-01423 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 Acad AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $536.00 |
| EMT-01425 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 Acad AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $179.00 |
| EMT-01431 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 Acad AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $892.00 |
| EMT-01433 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 Acad AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $179.00 |
| EMT-01451 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 Acad AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $1,072.00 |
| EMT-01453 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 Acad AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $358.00 |
| EMT-01463 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 Acad AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $1,251.00 |
| EMT-01465 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 Acad AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $537.00 |
Non-Profit
30 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-01579 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 Charity AP DCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $476.00 |
| EMT-01580 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 Charity AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $476.00 |
| EMT-01581 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 Charity AP DCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $204.00 |
| EMT-01582 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 Charity AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $204.00 |
| EMT-01583 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y1 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 1 | 1 Year(s) | $442.00 |
| EMT-01584 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y1 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 1 | 1 Year(s) | $442.00 |
| EMT-01585 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 Charity AP DCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $612.00 |
| EMT-01586 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 Charity AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $612.00 |
| EMT-01587 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 Charity AP DCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $204.00 |
| EMT-01588 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 Charity AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $204.00 |
| EMT-01589 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y2 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 2 | 1 Year(s) | $568.00 |
| EMT-01590 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y2 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 2 | 1 Year(s) | $568.00 |
| EMT-01591 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 Charity AP DCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $1,020.00 |
| EMT-01592 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 Charity AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $1,020.00 |
| EMT-01593 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 Charity AP DCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $204.00 |
| EMT-01594 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 Charity AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $204.00 |
| EMT-01595 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y3 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 3 | 1 Year(s) | $947.00 |
| EMT-01596 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y3 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 3 | 1 Year(s) | $947.00 |
| EMT-01609 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 Charity AP DCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $1,224.00 |
| EMT-01610 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 Charity AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $1,224.00 |
| EMT-01611 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 Charity AP DCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $408.00 |
| EMT-01612 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 Charity AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $408.00 |
| EMT-01613 | Dynamics 365 Cust Svc SLng SASU OLV NL 2Y Aq Y2 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 2 | 2 Year(s) | $1,136.00 |
| EMT-01614 | Dynamics 365 Cust Svc SLng SASU OLV NL 2Y Aq Y2 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 2 | 2 Year(s) | $1,136.00 |
| EMT-01619 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 Charity AP DCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $1,428.00 |
| EMT-01620 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 Charity AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $1,428.00 |
| EMT-01621 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 Charity AP DCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $612.00 |
| EMT-01622 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 Charity AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $612.00 |
| EMT-01623 | Dynamics 365 Cust Svc SLng SASU OLV NL 3Y Aq Y1 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 1 | 3 Year(s) | $1,326.00 |
| EMT-01624 | Dynamics 365 Cust Svc SLng SASU OLV NL 3Y Aq Y1 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 1 | 3 Year(s) | $1,325.00 |
Retired part numbers previously associated with this family, no longer on Microsoft’s current list (shown so old links and purchase records still find their home): EMT-00159 · EMT-00160 · EMT-00161 · EMT-00162 · EMT-00283 · EMT-00284 · EMT-00285 · EMT-00286 · EMT-00311 · EMT-00312 · EMT-00330 · EMT-00331 · EMT-00433 · EMT-00434 · EMT-00435 · EMT-00436 · EMT-00497 · EMT-00498 · EMT-00499 · EMT-00500 · EMT-00513 · EMT-00514 · EMT-00515 · EMT-00516 · EMT-00693 · EMT-00694 · EMT-00755 · EMT-00756 · EMT-00769 · EMT-00778 · EMT-00870 · EMT-00871 · EMT-00932 · EMT-00933 · EMT-00946 · EMT-00955 · EMT-01094 · EMT-01095 · EMT-01158 · EMT-01159 · EMT-01173 · EMT-01183 · EMT-01307 · EMT-01308 · EMT-01324 · EMT-01331 · EMT-01332. Need one of these? Ask us — there is usually a current-list or CSP replacement.
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