Product catalog — /volume-licensing
149 families · Open Value price list · ERP USD/volume-licensing → Servers → Dynamics 365 Customer Service
Volume Licensing · LegacyOpen Value programServers pool80 part numbers
Dynamics 365 Customer Service
Every Dynamics 365 Customer Service part number on Microsoft’s current Open Value price list — 3 license types across Corporate, Government, Academic, Non-Profit, priced at Microsoft ERP. Open Value buys perpetual licenses (with or without Software Assurance) under an agreement, with payments spreadable across the term — still the right door for organizations mid-agreement or buying products that never moved to CSP.
Modern equivalent
Microsoft 365 & Azure services
Microsoft's current direction for this workload is the cloud service — for the cases that still need servers, CSP carries the current perpetual licenses.
Corporate
20 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-00164 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,593.00 |
| EMT-00166 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,062.00 |
| EMT-00168 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $683.00 |
| EMT-00170 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $456.00 |
| EMT-00204 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $2,048.00 |
| EMT-00206 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $1,366.00 |
| EMT-00208 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $683.00 |
| EMT-00210 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $456.00 |
| EMT-00244 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 AP DCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $3,413.00 |
| EMT-00246 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $2,276.00 |
| EMT-00248 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 AP DCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $683.00 |
| EMT-00250 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $456.00 |
| EMT-00333 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $4,096.00 |
| EMT-00335 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $2,732.00 |
| EMT-00337 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $1,366.00 |
| EMT-00339 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $912.00 |
| EMT-00381 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $4,779.00 |
| EMT-00383 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $3,186.00 |
| EMT-00385 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $2,049.00 |
| EMT-00387 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $1,368.00 |
Government
20 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-00291 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,593.00 |
| EMT-00292 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $1,062.00 |
| EMT-00293 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $683.00 |
| EMT-00294 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $456.00 |
| EMT-00299 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $2,048.00 |
| EMT-00300 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $1,366.00 |
| EMT-00301 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $683.00 |
| EMT-00302 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $456.00 |
| EMT-00307 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y3 AP DCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $3,413.00 |
| EMT-00308 | Dynamics 365 Cust Svc LSA OLV D 1Y Aq Y3 AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $2,276.00 |
| EMT-00309 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y3 AP DCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $683.00 |
| EMT-00310 | Dynamics 365 Cust Svc SA OLV D 1Y Aq Y3 AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $456.00 |
| EMT-00376 | Dynamics 365 Cust Svc LSA OLV D 2Y Aq Y2 AP DCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $4,096.00 |
| EMT-00377 | Dynamics 365 Cust Svc LSA OLV D 2Y Aq Y2 AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $2,732.00 |
| EMT-00378 | Dynamics 365 Cust Svc SA OLV D 2Y Aq Y2 AP DCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $1,366.00 |
| EMT-00379 | Dynamics 365 Cust Svc SA OLV D 2Y Aq Y2 AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $912.00 |
| EMT-00424 | Dynamics 365 Cust Svc LSA OLV D 3Y Aq Y1 AP DCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $4,779.00 |
| EMT-00425 | Dynamics 365 Cust Svc LSA OLV D 3Y Aq Y1 AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $3,186.00 |
| EMT-00426 | Dynamics 365 Cust Svc SA OLV D 3Y Aq Y1 AP DCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $2,049.00 |
| EMT-00427 | Dynamics 365 Cust Svc SA OLV D 3Y Aq Y1 AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $1,368.00 |
Academic
10 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-01415 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 Acad AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $417.00 |
| EMT-01417 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 Acad AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $179.00 |
| EMT-01423 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 Acad AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $536.00 |
| EMT-01425 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 Acad AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $179.00 |
| EMT-01431 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 Acad AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $892.00 |
| EMT-01433 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 Acad AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $179.00 |
| EMT-01451 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 Acad AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $1,072.00 |
| EMT-01453 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 Acad AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $358.00 |
| EMT-01463 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 Acad AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $1,251.00 |
| EMT-01465 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 Acad AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $537.00 |
Non-Profit
30 parts| Part number | Item name | License type | Purchase period | Term | ERP (USD) |
|---|---|---|---|---|---|
| EMT-01579 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 Charity AP DCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $476.00 |
| EMT-01580 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y1 Charity AP UCAL | License/Software Assurance Pack | Acquired year 1 | 1 Year(s) | $476.00 |
| EMT-01581 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 Charity AP DCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $204.00 |
| EMT-01582 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y1 Charity AP UCAL | Software Assurance | Acquired year 1 | 1 Year(s) | $204.00 |
| EMT-01583 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y1 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 1 | 1 Year(s) | $442.00 |
| EMT-01584 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y1 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 1 | 1 Year(s) | $442.00 |
| EMT-01585 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 Charity AP DCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $612.00 |
| EMT-01586 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y2 Charity AP UCAL | License/Software Assurance Pack | Acquired year 2 | 1 Year(s) | $612.00 |
| EMT-01587 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 Charity AP DCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $204.00 |
| EMT-01588 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y2 Charity AP UCAL | Software Assurance | Acquired year 2 | 1 Year(s) | $204.00 |
| EMT-01589 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y2 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 2 | 1 Year(s) | $568.00 |
| EMT-01590 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y2 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 2 | 1 Year(s) | $568.00 |
| EMT-01591 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 Charity AP DCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $1,020.00 |
| EMT-01592 | Dynamics 365 Cust Svc SLng LSA OLV NL 1Y Aq Y3 Charity AP UCAL | License/Software Assurance Pack | Acquired year 3 | 1 Year(s) | $1,020.00 |
| EMT-01593 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 Charity AP DCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $204.00 |
| EMT-01594 | Dynamics 365 Cust Svc SLng SA OLV NL 1Y Aq Y3 Charity AP UCAL | Software Assurance | Acquired year 3 | 1 Year(s) | $204.00 |
| EMT-01595 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y3 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 3 | 1 Year(s) | $947.00 |
| EMT-01596 | Dynamics 365 Cust Svc SLng SASU OLV NL 1Y Aq Y3 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 3 | 1 Year(s) | $947.00 |
| EMT-01609 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 Charity AP DCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $1,224.00 |
| EMT-01610 | Dynamics 365 Cust Svc SLng LSA OLV NL 2Y Aq Y2 Charity AP UCAL | License/Software Assurance Pack | Acquired year 2 | 2 Year(s) | $1,224.00 |
| EMT-01611 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 Charity AP DCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $408.00 |
| EMT-01612 | Dynamics 365 Cust Svc SLng SA OLV NL 2Y Aq Y2 Charity AP UCAL | Software Assurance | Acquired year 2 | 2 Year(s) | $408.00 |
| EMT-01613 | Dynamics 365 Cust Svc SLng SASU OLV NL 2Y Aq Y2 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 2 | 2 Year(s) | $1,136.00 |
| EMT-01614 | Dynamics 365 Cust Svc SLng SASU OLV NL 2Y Aq Y2 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 2 | 2 Year(s) | $1,136.00 |
| EMT-01619 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 Charity AP DCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $1,428.00 |
| EMT-01620 | Dynamics 365 Cust Svc SLng LSA OLV NL 3Y Aq Y1 Charity AP UCAL | License/Software Assurance Pack | Acquired year 1 | 3 Year(s) | $1,428.00 |
| EMT-01621 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 Charity AP DCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $612.00 |
| EMT-01622 | Dynamics 365 Cust Svc SLng SA OLV NL 3Y Aq Y1 Charity AP UCAL | Software Assurance | Acquired year 1 | 3 Year(s) | $612.00 |
| EMT-01623 | Dynamics 365 Cust Svc SLng SASU OLV NL 3Y Aq Y1 Cha D365 Tmember AP DCAL | SA Step Up | Acquired year 1 | 3 Year(s) | $1,326.00 |
| EMT-01624 | Dynamics 365 Cust Svc SLng SASU OLV NL 3Y Aq Y1 Cha D365 Tmember AP UCAL | SA Step Up | Acquired year 1 | 3 Year(s) | $1,325.00 |
Price data refreshed 29 July 2026 from Microsoft's current Open Value price list.
Retired part numbers previously associated with this family, no longer on Microsoft’s current list (shown so old links and purchase records still find their home): EMT-00159 · EMT-00160 · EMT-00161 · EMT-00162 · EMT-00283 · EMT-00284 · EMT-00285 · EMT-00286 · EMT-00311 · EMT-00312 · EMT-00330 · EMT-00331 · EMT-00433 · EMT-00434 · EMT-00435 · EMT-00436 · EMT-00497 · EMT-00498 · EMT-00499 · EMT-00500 · EMT-00513 · EMT-00514 · EMT-00515 · EMT-00516 · EMT-00693 · EMT-00694 · EMT-00755 · EMT-00756 · EMT-00769 · EMT-00778 · EMT-00870 · EMT-00871 · EMT-00932 · EMT-00933 · EMT-00946 · EMT-00955 · EMT-01094 · EMT-01095 · EMT-01158 · EMT-01159 · EMT-01173 · EMT-01183 · EMT-01307 · EMT-01308 · EMT-01324 · EMT-01331 · EMT-01332. Need one of these? Ask us — there is usually a current-list or CSP replacement.
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