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Microsoft Zero Trust Architecture Implementation

Microsoft Zero Trust Architecture Implementation assesses and implements an approved set of Microsoft identity, device, access, and risk controls using Microsoft Entra, Intune, Defender, and related services. Scope can include a maturity roadmap, Conditional Access, authentication strength, device compliance, risk-based access, privileged-access patterns, pilot rollout, exception handling, and an operating runbook. Pricing starts at $8,950 and depends on environment size, licensing, device state, applications, identity architecture, and remediation requirements.

Timeline 3-5 weeksService owner Roman SotnikMicrosoft Entra IDMicrosoft IntuneMicrosoft Defender

What this engagement is

Zero Trust applies explicit verification, least privilege, and assumed-breach principles; it is not a single product or a promise to eliminate risk. IT Partner inventories access paths and dependencies, designs policies with emergency-access and service-account considerations, tests in report-only or limited pilot scope, and phases enforcement with user communications and rollback plans. Device enrollment, application modernization, broad identity cleanup, penetration testing, and continuous operations are included only when separately scoped.

Success criteria

01In-scope identities, devices, applications, access paths, exclusions, and emergency accounts are documented.
02Approved Conditional Access, authentication, device, risk, and least-privilege controls pass pilot tests.
03Policies move from report-only or pilot to enforcement only after impact review and authorization.
04Exceptions, unsupported scenarios, license dependencies, and residual risks have accountable owners.
05Administrators receive monitoring, change-control, troubleshooting, and rollback procedures.

What you receive

Zero Trust current-state assessment and prioritized roadmap.
Target identity, device, application, and access-control design.
Configured in-scope Conditional Access, authentication, compliance, risk, and least-privilege controls.
Report-only and pilot test evidence with impact, exceptions, and rollback notes.
Phased enforcement plan, communications inputs, operating runbook, and handoff.

How the work unfolds

Engagement kickoff and access readiness

Confirm scope, stakeholders, target user/device populations, pilot groups, administrative access, change windows, communications approach, and success criteria for the Zero Trust rollout.

Zero Trust maturity assessment and roadmap

Assess Zero Trust maturity and produce a roadmap. Review current Entra ID, Conditional Access, authentication methods, privileged access, device-management posture, Defender signals, and existing access exceptions.

Target-state architecture and policy design

Design the Microsoft Zero Trust target state across identity, devices, and access, including Conditional Access policy structure, exclusions, emergency access approach, pilot scope, enforcement phases, and rollback considerations.

Conditional Access policy design and rollout

Design and roll out Conditional Access policies. Build or update policies for core scenarios such as MFA requirements, device compliance requirements, risky sign-ins, legacy authentication blocking where appropriate, administrative access, and application-specific controls.

Device compliance and enrollment via Intune

Configure device-compliance and enrollment via Intune. Define practical compliance baselines, validate enrollment paths, align device groups, and confirm how compliant-device signals will be used in access decisions.

Identity-protection and risk-based policies

Configure identity-protection and risk-based policies. Configure risk-based controls where licensing and telemetry support them, and align response actions with the customer’s tolerance for user friction and helpdesk impact.

Least-privilege access patterns

Implement least-privilege access patterns. Review high-risk standing access, administrative groups, and privileged access workflows, then recommend or configure practical least-privilege patterns within the agreed scope.

Report-only validation before enforcement

Validate policies in report-only mode before enforcement. Review policy insights, sign-in logs, impacted users, device compliance gaps, legacy authentication dependencies, and exception candidates before moving policies to enforcement.

Phased enforcement

Phase enforcement to avoid user disruption. Enforce policies by pilot group, department, risk tier, or application group as agreed, with monitoring and adjustment between rollout waves.

Handover, operations runbook, and closeout

Provide the operations runbook, review ongoing monitoring and exception-management procedures, document final configurations and open recommendations, and complete administrator knowledge transfer.

Prerequisites

An active Microsoft tenant using or ready to use Microsoft Entra ID, Microsoft Intune, and Microsoft Defender capabilities relevant to the agreed scope.
Appropriate Microsoft licensing for the controls being implemented, such as Conditional Access, Intune device compliance, Identity Protection, and Defender signal integration where required.
Approved administrative access for IT Partner engineers, ideally through named accounts, least-privilege roles, Privileged Identity Management where available, and customer-approved change controls.
A current inventory or reliable view of users, groups, administrators, applications, device platforms, device ownership models, and critical access scenarios.
Identified pilot users and business stakeholders who can validate access behavior before broad enforcement.
Emergency access or break-glass account strategy confirmed before enforcing Conditional Access policies.
Customer approval for policy changes, device-compliance requirements, enrollment communications, and any required user-impact notifications.
Access to relevant sign-in logs, audit logs, device compliance data, and security portal data needed to assess impact and validate report-only results.
Agreement on how exceptions will be requested, approved, documented, reviewed, and retired.

Who does what

IT Partner

  • Zero Trust maturity assessment and roadmap
  • Conditional Access policy design and rollout
  • Device-compliance and enrollment via Intune
  • Identity-protection and risk-based policies
  • Least-privilege access patterns
  • Report-only validation before enforcement
  • Phased rollout to avoid user disruption
  • Lead kickoff, discovery, architecture design, configuration, pilot planning, implementation, validation, and handover activities within the agreed scope.
  • Document the policy design, implementation decisions, exclusions, assumptions, and operational procedures.
  • Review report-only results and sign-in data with the customer before recommending enforcement.
  • Provide practical guidance for exception handling, policy monitoring, and ongoing improvement after the engagement.

Your team

  • Provide timely access to the Microsoft tenant, required administrator roles, logs, portals, and relevant technical documentation.
  • Confirm licensing availability or approve licensing changes needed to support the agreed controls.
  • Identify business owners, security stakeholders, pilot users, helpdesk contacts, and change-approval participants.
  • Approve Conditional Access, Intune compliance, identity-protection, and exception-handling decisions before enforcement.
  • Provide user and device population details, critical application lists, service account information, and known access constraints.
  • Communicate user-facing changes to affected users, including MFA, device enrollment, compliance, or access-behavior changes.
  • Validate pilot outcomes and promptly report access issues during report-only and phased-enforcement windows.
  • Own business decisions around risk tolerance, exceptions, enforcement timing, and post-project operational ownership.

What's not included

Microsoft licensing costs, subscription purchases, or license true-up charges unless separately quoted.
Broad endpoint remediation, operating system upgrades, device replacement, hardware procurement, or repair of unhealthy devices outside the agreed device-compliance scope.
Full Intune migration from another endpoint-management platform unless separately scoped.
Application modernization, code changes, or remediation of legacy applications that cannot support modern authentication or Conditional Access requirements.
Redesign of non-Microsoft network security, firewall, VPN, SASE, NAC, or third-party identity tooling unless explicitly added to scope.
Ongoing managed security operations, 24/7 support, continuous monitoring, SOC monitoring, ongoing maintenance, helpdesk support, or policy administration after project close are not included by default; they are available only as optional extra-cost add-ons when separately quoted and contracted, delivered through IT Partner's NOC, third-party support partnerships, and a Microsoft Premier Support agreement.
Formal compliance certification, audit attestation, penetration testing, or legal/regulatory opinion.
Large-scale end-user training programs, floor-walking, or dedicated white-glove support unless separately scoped.
Custom software development, custom reporting beyond agreed project reporting, or complex third-party integrations.

Limitations & technical notes

!The effectiveness of the implementation depends on available Microsoft licensing, reliable identity data, device enrollment coverage, Defender/security telemetry, and customer readiness to enforce controls.
!Report-only validation reduces deployment risk but cannot guarantee that every access scenario or user-impact condition will be discovered before enforcement.
!Legacy authentication, unmanaged devices, shared accounts, service accounts, and older applications may require exceptions or separate remediation before strict Zero Trust controls can be fully enforced.
!Device-compliance-based access requires devices to be enrolled, reporting accurately, and assigned to appropriate compliance policies; unmanaged or unsupported devices may need alternate access patterns.
!Risk-based controls depend on Microsoft risk detections and available telemetry; tuning may be required after go-live as normal user behavior and security signals mature.
!Zero Trust is an operating model, not a one-time final state. The engagement establishes or improves the control foundation, but ongoing review, tuning, and governance remain customer operational responsibilities unless separately contracted.
!Some policy decisions may increase user friction, especially around MFA, device compliance, location/risk controls, and legacy access. Final enforcement levels should be aligned with business risk tolerance.

Frequently asked questions

What is Microsoft Zero Trust Architecture Implementation?

Microsoft Zero Trust Architecture Implementation is a Microsoft-stack security service that replaces implicit network trust with continuous, explicit verification across identity, devices, and access. It uses Microsoft Entra ID, Microsoft Intune, and Microsoft Defender to implement controls aligned to Microsoft Zero Trust principles.

What is included in the Microsoft Zero Trust Architecture Implementation service?

The service includes a Zero Trust maturity assessment and roadmap, Conditional Access policy design and rollout, device compliance and enrollment via Intune, identity-protection and risk-based policies, least-privilege access patterns, and an operations runbook. Policies are validated in report-only mode before enforcement to reduce user disruption.

What Microsoft technologies does this Zero Trust service use?

This service is designed for organizations running the Microsoft security stack, specifically Microsoft Entra ID, Microsoft Intune, and Microsoft Defender. The implementation maps controls to Microsoft Zero Trust and focuses on identity, device health, risk, and access decisions.

How long does a Microsoft Zero Trust Architecture Implementation take?

The stated duration is 3 to 5 weeks, scoped by the customer environment. The exact schedule depends on the size and complexity of the tenant, device-management state, access requirements, and the level of validation needed before enforcement.

How much does Microsoft Zero Trust Architecture Implementation cost?

The service starts from $8,950, with final pricing scoped by environment. Pricing should be confirmed with IT Partner because tenant complexity, number of policies, device enrollment needs, and rollout requirements can affect the final scope.

What are the main deliverables of the engagement?

The deliverables are a Zero Trust roadmap, a designed and enforced Conditional Access policy set, device-compliance baselines, identity-protection configuration, and an operations runbook. These deliverables are intended to raise security posture without requiring a full platform replacement.

Does this service include a Zero Trust maturity assessment?

Yes, the engagement includes a Zero Trust maturity assessment and roadmap. The assessment establishes the current state and guides the phased implementation of Microsoft Zero Trust controls across identity, devices, and access.

How are Conditional Access policies handled during the project?

IT Partner designs and rolls out Conditional Access policies as part of the service. Policies are validated in report-only mode before enforcement, because this helps identify user impact and reduce disruption before controls are made active.

Will Conditional Access policies be enforced immediately?

No. Policies are designed with emergency-access and dependency considerations, evaluated in report-only or a limited pilot where supported, reviewed for impact, and enforced only after client authorization.

Does the service include Microsoft Intune device compliance?

Yes, the service includes device compliance and enrollment via Microsoft Intune, along with device-compliance baselines. The goal is to use device health as part of access verification rather than relying only on network location or user credentials.

Does this service configure identity protection and risk-based access?

Yes, identity-protection configuration and risk-based policies are included. These controls help access be evaluated per request based on identity signals, device health, and risk.

Does this Zero Trust implementation require re-platforming?

The service is designed to materially raise security posture without re-platforming. It implements Zero Trust controls across the Microsoft stack an organization already runs, rather than replacing the entire environment.

What business impact or downtime should we expect?

Most work does not require a planned platform outage, but access-policy and device-compliance changes can block or interrupt users whose devices, applications, identities, or authentication methods do not meet the new requirements. Pilot testing, communications, exceptions, and rollback reduce but do not eliminate that risk.

What does IT Partner do during the engagement?

IT Partner performs the Zero Trust maturity assessment and roadmap, designs and rolls out Conditional Access policies, configures Intune device compliance and enrollment, configures identity-protection and risk-based policies, implements least-privilege access patterns, validates policies in report-only mode, and phases enforcement. These responsibilities align to the stated service scope.

What are the client responsibilities for this service?

The source service description does not define specific client responsibilities. In practice, the customer should confirm with IT Partner what approvals, tenant access, administrative roles, stakeholder availability, and policy decisions will be required before the engagement starts.

What prerequisites are required before starting the implementation?

The published service content does not list required licensing, tenant access, admin roles, device-management state, or other prerequisites. These should be confirmed with IT Partner during scoping because the implementation depends on Microsoft Entra ID, Intune, and Defender capabilities.

What is not included in the Microsoft Zero Trust Architecture Implementation service?

The source service description does not specify out-of-scope items or additional-cost exclusions. Buyers should confirm whether items such as licensing purchases, non-Microsoft tooling, remediation of legacy applications, broad endpoint cleanup, or post-project managed operations are included before approving the scope.

What happens after the Zero Trust implementation is completed?

After completion, the customer receives an operations runbook along with the configured controls and roadmap deliverables. The runbook is intended to support ongoing operations, but the service description does not state that ongoing managed security operations are included.

How does this service improve least-privilege access?

The implementation includes least-privilege access patterns as part of the Zero Trust rollout. This helps reduce standing or excessive access by aligning permissions and access decisions with verified identity, device health, and risk.

Is this service suitable for organizations just starting with Zero Trust?

Yes, it can support organizations starting their Zero Trust journey because it includes a maturity assessment and roadmap before policy enforcement. It is also suitable for organizations already using Microsoft Entra ID, Intune, and Defender that want a phased, validated implementation of Zero Trust controls.

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From $8,950 (scoped by environment)
3-5 weeks
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