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Security and Protection

Microsoft Intune Initial Setup for iOS Devices — Apple Device Management & Security

Microsoft Intune Initial Setup for iOS Devices is a 10-day project to plan and configure Microsoft Intune so an organization can manage Apple desktop and mobile devices used to access corporate data. The service includes deployment goal and use-case definition, rollout planning, Intune configuration, policy setup, user self-setup reference material, and one (1) month of post-implementation break-fix support. Service details: SKU ITPWW530IMPOT; price $2,500 per project; manager Roman Sotnik.

Timeline 10 daysService owner Roman SotnikOffice 365microsoft 365

What this engagement is

Microsoft Intune is a cloud service hosted on Microsoft Azure that helps organizations manage devices used by employees to access corporate data. This project helps the client define deployment goals and requirements, configure the Microsoft Intune environment, set up policies, and provide user reference material on self-setup of devices. The intended outcome is an Intune environment that can manage planned Apple desktop and mobile devices and allow administrators and users to add new devices for management. Page details: date 2024-02-12; products Office 365 and microsoft 365; type Security and Protection.

Success criteria

01Microsoft Intune services are configured properly and provide the ability to manage Apple desktop and mobile devices.
02Devices that were planned to be connected to Microsoft Intune during the implementation stage were successfully connected.
03The Microsoft Intune administrator can see and manage devices added during the implementation.
04The Microsoft Intune users and administrator can add new devices to manage them in Microsoft Intune.

What you receive

Identified goals and objectives for Microsoft Intune deployment.
Identified use-cases and system requirements.
Developed rollout and communication plan.
Configured Intune domain, users, and groups.
Completed license assignment.
Set up resource profiles, configuration policies, and compliance policies.
Set up conditional access policies.
Provided user reference material on self-setup of devices.
Provided post-implementation break-fix support for one (1) month.

How the work unfolds

Kickoff meeting.

Kickoff meeting.

Determination of deployment goals, objectives, and challenges.

Determination of deployment goals, objectives, and challenges.

Determination of use-case scenario requirements.

Determination of use-case scenario requirements.

Rollout and communication plan development.

Rollout and communication plan development.

Design and configuration of the Microsoft Intune environment.

Design and configuration of the Microsoft Intune environment.

Test implementation.

Test implementation.

Testing and validation.

Testing and validation.

Production implementation.

Production implementation.

Verification and fixing of issues, if any.

Verification and fixing of issues, if any.

Prerequisites

Enterprise Mobility + Security (EMS) / Microsoft Intune subscription.
Microsoft 365 subscription (for Office apps and app protection policy managed apps).
Apple APNs Certificate (to enable iOS device platform management).
Managed device must be compliant: Apple iOS 15.0 and later; Apple iPadOS 15.0 and later; macOS 11.0 and later.
Note: A MacBook may be required to enroll corporate device.

Who does what

IT Partner

  • Identify goals and objectives for Microsoft Intune deployment.
  • Identify use-cases and system requirements.
  • Develop rollout and communication plan.
  • Configure Intune domain, users, and groups.
  • License assignment.
  • Resource profiles, configuration policies, and compliance policies setup.
  • Conditional access policies setup.
  • Provide user reference material on self-setup of devices.
  • Post-implementation break-fix support for one (1) month.

Your team

  • Coordinate Client resources and staff schedules.
  • Provide a dedicated point of contact responsible for working with IT Partner.
  • Coordinate any outside vendor resources and schedules.
  • Participate in the project discussion and provide all the information necessary to implement the solution.
  • Users must self-enroll their corporate mobile devices.
  • Users can self-enroll their own mobile devices.
  • Review and approve engagement deliverables in a timely manner.

What's not included

Applications deployment through Microsoft Intune.
User training.
Device data protection configuration.
Device management after-service implementation.

Limitations & technical notes

!The plan may vary depending on your needs.
!A MacBook may be required to enroll corporate device.

Frequently asked questions

What is included in the Microsoft Intune Initial Setup for iOS Devices service?

Microsoft Intune Initial Setup for iOS Devices includes planning and configuring Microsoft Intune to manage Apple devices that access corporate data. The engagement covers deployment goals, use cases and requirements, rollout and communication planning, Intune domain, users and groups configuration, license assignment, resource profiles, configuration policies, compliance policies, conditional access policies, user self-setup reference material, and one month of post-implementation break-fix support.

How long does the Microsoft Intune Initial Setup for iOS Devices project take?

The service is structured as a 10-day project. During that time, IT Partner runs kickoff and planning activities, configures the Microsoft Intune environment, performs test implementation, validates the setup, completes production implementation, and fixes issues identified during verification.

How much does the Microsoft Intune Initial Setup for iOS Devices service cost?

The listed price for Microsoft Intune Initial Setup for iOS Devices is $2,500 per project. The service SKU is ITPWW530IMPOT, and any changes to scope or requirements should be confirmed with IT Partner before purchase.

Which Apple devices can be managed through this Intune setup?

This service is intended to configure Microsoft Intune so an organization can manage planned Apple desktop and mobile devices. The stated device compliance prerequisites are Apple iOS 15.0 and later, Apple iPadOS 15.0 and later, and macOS 11.0 and later.

Is this service only for iPhones and iPads, or does it also cover Macs?

Although the service title refers to iOS devices, the stated scope includes Apple desktop and mobile devices. That means the implementation can include supported iOS, iPadOS, and macOS devices, provided the required subscriptions, platform prerequisites, and enrollment requirements are met.

What subscriptions or licenses are required before the project starts?

The client must have an Enterprise Mobility + Security (EMS) or Microsoft Intune subscription. A Microsoft 365 subscription is also required for Office apps and app protection policy managed apps, and license assignment is included as part of the implementation activities.

Is an Apple APNs certificate required for this service?

Yes, an Apple APNs Certificate is a prerequisite because it enables iOS device platform management in Microsoft Intune. The service scope includes Intune configuration, but the client should be prepared to provide or support the required Apple certificate setup as part of the engagement.

What are the main project milestones for the Intune initial setup?

The project starts with a kickoff meeting, followed by determining deployment goals, objectives, challenges, and use-case requirements. IT Partner then develops the rollout and communication plan, designs and configures the Intune environment, performs test implementation, completes testing and validation, moves to production implementation, and verifies or fixes issues if any are found.

What does IT Partner configure in Microsoft Intune during the engagement?

IT Partner configures the Intune domain, users, and groups, completes license assignment, and sets up resource profiles, configuration policies, compliance policies, and conditional access policies. The goal is to provide an Intune environment that allows administrators to see and manage connected Apple devices and allows users or administrators to add new devices for management.

What are the client’s responsibilities during the Intune setup project?

The client is responsible for coordinating internal resources and schedules, assigning a dedicated point of contact, coordinating outside vendors if needed, and participating in project discussions. The client must also provide the information required to implement the solution, ensure users self-enroll corporate mobile devices, and review and approve deliverables in a timely manner.

Do users need to enroll their own devices?

Yes, the stated client responsibility is that users must self-enroll their corporate mobile devices, and users can also self-enroll their own mobile devices. IT Partner provides user reference material for self-setup, but hands-on user training is not included in this service.

Does the service include user training for Microsoft Intune enrollment?

No, user training is specifically listed as not included. The service does include user reference material on self-setup of devices, so users receive guidance material but not a formal training program.

Does this service include deploying applications through Microsoft Intune?

No, application deployment through Microsoft Intune is not included in this service. The engagement focuses on Intune initial setup, policies, device enrollment readiness, and administrator visibility for managed Apple devices.

Does this project include device data protection configuration?

No, device data protection configuration is listed as not included. The project includes configuration policies, compliance policies, and conditional access policies, but any additional device data protection design or implementation should be confirmed separately with IT Partner.

Does IT Partner manage devices after the Intune implementation is complete?

No, device management after service implementation is not included in the stated scope. The service includes one month of post-implementation break-fix support, but ongoing administration and device management remain outside the included deliverables unless separately arranged.

What happens after the Intune setup is completed?

After completion, the intended outcome is that Microsoft Intune is configured to manage the planned Apple devices and that the administrator can see and manage devices added during implementation. The service also includes one month of post-implementation break-fix support for issues related to the implementation.

How is project success measured for this Intune setup service?

Success is measured by whether Microsoft Intune services are configured properly to manage Apple desktop and mobile devices. Additional success criteria include planned devices being successfully connected, the Intune administrator being able to see and manage those devices, and users and administrators being able to add new devices for management.

Will the Intune setup cause downtime or interrupt users?

The service description does not specify a planned downtime window. Because the engagement includes rollout planning, testing, validation, and production implementation, any user impact from enrollment or conditional access policy enforcement should be reviewed and confirmed with IT Partner during planning.

Is a MacBook required for the implementation?

A MacBook may be required to enroll a corporate device. This is listed as a note and limitation, so the exact need should be confirmed with IT Partner based on the organization’s device types and enrollment scenario.

Who manages this Microsoft Intune Initial Setup for iOS Devices service?

The listed manager for the service is Roman Sotnik. The service is identified as SKU ITPWW530IMPOT and is categorized for Office 365 and Microsoft 365 under Security and Protection.

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