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Monthly Digital Transformation Calls

Digital transformation calls are a 1-day consultation for organizations that are exploring digital transformation or are already in a transformation initiative. The consultants provide guidance on goals, current digital capabilities, roadmap planning, technology selection, change management, risk mitigation, measurable outcomes, and stakeholder communication. SKU: ITPWW230MSPRC. Price: 0. Manager: Roman Sotnik.

Timeline Ongoing (monthly)

What this engagement is

This service helps your organization clarify how digital transformation can support business goals and what steps may be needed to move forward. During the call, the consultants discuss your current digital capabilities, infrastructure, and processes; help define goals and objectives; support roadmap development; review suitable technology options including software, hardware, and cloud services; and address change management, risk, measurement, and stakeholder communication. The source description also states that comprehensive support is available from strategy development to implementation and ongoing optimization; any activities beyond the 1-day call should be confirmed and scoped with the service provider.

Success criteria

01Clear goals and objectives tailored to the organization's needs are defined.
02Current digital capabilities, infrastructure, and processes are assessed.
03A comprehensive roadmap is designed outlining the steps required to achieve the organization's digital transformation goals.
04Suitable technology solutions, including software, hardware, and cloud services, are considered in alignment with business objectives and budget.
05A change management strategy is developed to foster employee buy-in and support a smooth transition.
06Potential risks are identified and mitigation strategies are provided to minimize disruption to operations.
07Key performance indicators and metrics are defined to track progress and success.
08ROI measurement and continuous strategy refinement are addressed.
09A communication plan is developed to engage and inform relevant stakeholders, including employees, customers, and investors.

What you receive

Strategic insights into how digital transformation can benefit the organization.
Assistance defining goals and objectives tailored to the organization's needs.
Assessment of current digital capabilities, infrastructure, and processes.
Comprehensive roadmap outlining the steps required to achieve digital transformation goals.
Assistance selecting technology solutions covering software, hardware, and cloud services aligned with business objectives and budget.
Change management strategy to foster employee buy-in and support a smooth transition.
Risk mitigation strategies to minimize disruption to operations.
Defined KPIs and metrics to track progress and success.
Guidance on measuring ROI and refining the strategy.
Assistance developing a communication plan to engage and inform relevant stakeholders, including employees, customers, and investors.

How the work unfolds

Milestone 1

Confirm objectives, expected outcomes, attendees, and any priority business or technology topics before the consultation day.

Milestone 2

Run a kickoff discussion to align the agenda, business drivers, current transformation status, and decision-making context.

Milestone 3

Review the current state at a high level, including business processes, digital capabilities, core applications, infrastructure, cloud usage, data, security, compliance, and operating model considerations as relevant to the client.

Milestone 4

Identify target outcomes, business priorities, constraints, dependencies, risks, and stakeholder expectations.

Milestone 5

Discuss potential technology directions, including Microsoft Azure and related Microsoft cloud services where appropriate, plus any required software, hardware, or integration considerations.

Milestone 6

Develop a practical transformation roadmap with recommended workstreams, sequencing, quick wins, dependencies, and next-step actions.

Milestone 7

Review change management, stakeholder communication, KPI, ROI, and risk mitigation considerations.

Milestone 8

Close the engagement with a summary of findings, recommended next steps, open decisions, and any follow-on implementation or assessment activities that may need separate scoping.

Prerequisites

An executive sponsor or business owner should be available to confirm business goals, priorities, budget considerations, and success measures.
Relevant stakeholders should attend or provide input, such as IT leadership, operations/process owners, security/compliance representatives, application owners, finance/procurement, and transformation program leads where applicable.
The client should provide a high-level overview of current systems, infrastructure, cloud usage, business applications, processes, known pain points, and any transformation initiatives already in progress.
The client should share any existing strategy documents, architecture diagrams, application inventories, migration plans, security requirements, compliance obligations, budget constraints, or KPI targets that are relevant to the discussion.
No production changes or administrative access are normally required for an advisory call. If the client wants the consultants to review Azure or Microsoft cloud information during the session, read-only access or a screenshare from an authorized client administrator may be needed.
The client should confirm confidentiality requirements and identify any topics that cannot be discussed or shared during the consultation.

Who does what

IT Partner

  • Provide strategic insights into how digital transformation can benefit your organization.
  • Help define clear goals and objectives tailored to your unique needs.
  • Conduct a thorough assessment of your current digital capabilities, infrastructure, and processes.
  • Together design a comprehensive roadmap outlining the steps required to achieve your digital transformation goals.
  • Assist you in selecting the most suitable technology solutions, including software, hardware, and cloud services, ensuring they align with your business objectives and budget.
  • Develop a change management strategy that fosters employee buy-in and ensures a smooth transition.
  • Identify potential risks and provide strategies to mitigate them, minimizing disruption to your operations.
  • Define key performance indicators and metrics to track the progress and success of your transformation journey.
  • Help you measure ROI and continuously refine your strategy.
  • Help you develop a communication plan to engage and inform all relevant stakeholders, including employees, customers, and investors.

Your team

  • Provide business context, transformation goals, known challenges, constraints, and success expectations before or during the call.
  • Ensure the right business, IT, security, compliance, operations, and decision-making stakeholders are available for the consultation.
  • Provide accurate current-state information about systems, infrastructure, applications, processes, cloud usage, data, users, and any in-progress initiatives to the extent available.
  • Share relevant documentation, inventories, diagrams, roadmaps, policies, budget assumptions, and KPI targets when available.
  • Validate assumptions, priorities, risks, and recommendations discussed during the session.
  • Identify internal owners for follow-up actions, approvals, communications, and any future implementation work.
  • Arrange any optional read-only access or client-led screenshare needed to review Microsoft Azure or other cloud environment information during the call.

What's not included

Hands-on implementation, deployment, migration, configuration, remediation, or production changes during the 1-day consultation are not described as part of the call outputs; if needed, these activities should be confirmed and scoped with the service provider.
Detailed solution architecture, low-level design documents, bill of materials, runbooks, or implementation project plans are not described as included beyond the roadmap and advisory outputs of the call.
Application modernization, custom software development, systems integration, data migration, infrastructure build-out, security remediation, licensing procurement, and managed services should be treated as separate scope unless explicitly agreed.
Ongoing optimization, program management, change execution, training delivery, adoption campaigns, or post-call support should be confirmed with the service provider, especially where they are part of broader end-to-end support beyond the 1-day call.
Formal compliance certification, legal advice, financial audit, or guaranteed ROI analysis is not included.
Third-party vendor engagement, contract negotiation, hardware procurement, and software subscription costs are not included unless separately agreed.
Workshops with broad end-user groups or multiple business units beyond the agreed consultation attendees may require separate scoping.

Limitations & technical notes

!Digital transformation calls are advisory and planning-focused; recommendations are based on the information available during the 1-day engagement.
!Roadmap, cost, timeline, and ROI guidance should be treated as directional until validated through detailed discovery, architecture design, licensing analysis, and implementation planning.
!The call does not guarantee business outcomes, cost savings, transformation timelines, regulatory compliance, or technology adoption results.
!Any future implementation may require additional assessment of technical dependencies, data quality, application compatibility, security controls, identity configuration, network readiness, licensing, governance, and organizational readiness.
!If the client cannot provide sufficient current-state information or stakeholder availability, outputs may remain high-level and require follow-up discovery.
!The source service description references end-to-end support from strategy development to implementation and ongoing optimization; for the 1-day call, the exact extent of implementation or ongoing optimization activities should be confirmed in writing with the service provider.

Frequently asked questions

What are Digital transformation calls?

Digital transformation calls are a 1-day consultation for organizations exploring digital transformation or already working through a transformation initiative. The consultants use the call to provide guidance on business goals, current digital capabilities, roadmap planning, technology options, change management, risk mitigation, measurable outcomes, and stakeholder communication.

Who are Digital transformation calls best suited for?

Digital transformation calls are suited for organizations that need clarity on how digital transformation can support business goals. They are also relevant for teams already in a transformation initiative that want expert input on priorities, roadmap direction, risks, technology selection, KPIs, ROI measurement, or communications.

What is included in Digital transformation calls?

The service includes strategic guidance on digital transformation benefits, help defining goals and objectives, assessment of current digital capabilities, roadmap development, technology selection guidance, change management planning, risk mitigation guidance, KPI definition, ROI measurement guidance, and stakeholder communication planning.

How long do Digital transformation calls take?

The listed duration is 1 day. The source material does not provide a detailed hour-by-hour agenda or milestone plan, so the exact meeting structure should be confirmed when scheduling.

How much do Digital transformation calls cost?

The listed price is 0. The service SKU is ITPWW230MSPRC; if you need purchasing, billing, or eligibility details, confirm the commercial terms directly with the service provider.

What happens during the consultation?

During the consultation, the consultants discuss your organization’s business objectives, current digital capabilities, infrastructure, processes, and transformation needs. They then help frame goals, roadmap steps, technology options, change management considerations, risks, KPIs, ROI measurement, and stakeholder communications within the scope of the 1-day consultation.

Will our current digital capabilities be assessed during the call?

Yes, the service includes an assessment of current digital capabilities, infrastructure, and processes. This assessment is intended to help identify where the organization is today and what steps may be needed to move toward its digital transformation goals.

Does the service include a digital transformation roadmap?

Yes, one of the stated deliverables is a comprehensive roadmap outlining the steps required to achieve the organization’s digital transformation goals. The roadmap is developed as part of the consultation and is aligned to the organization’s goals, current capabilities, business objectives, and budget considerations.

Does the service include technology recommendations?

Yes, the consultants assist in selecting suitable technology solutions, including software, hardware, and cloud services. The recommendations are intended to align with the organization’s business objectives and budget, but final product selection and procurement details should be confirmed separately if needed.

Does this service include implementation of the recommended technologies?

The source description states that comprehensive support is available from strategy development to implementation and ongoing optimization. However, the described 1-day call focuses on consultation, assessment, roadmap planning, technology selection guidance, change management, risk mitigation, KPIs, ROI, and communications. Confirm with the service provider whether any implementation activities are included in the 1-day call or are handled as follow-on scope.

Does the service provide change management guidance?

Yes, the service includes development of a change management strategy. The purpose is to foster employee buy-in and support a smoother transition as the organization moves forward with digital transformation.

Will the call cover risks and business disruption?

Yes, the consultants identify potential risks and provide mitigation strategies intended to minimize disruption to operations. Because the listed duration is 1 day, the call should be treated primarily as a planning and advisory engagement unless additional implementation scope is agreed.

Is downtime expected during the call?

Downtime is not expected from the consultation itself because the described activities are advisory and planning-focused. Any downtime or operational impact would depend on future implementation activities and should be assessed separately.

Will the consultants help define KPIs for measuring transformation success?

Yes, the service includes defining key performance indicators and metrics to track progress and success. The consultants also provide guidance on measuring ROI and refining the transformation strategy over time.

Does the service include communication planning for stakeholders?

Yes, the consultants help develop a communication plan to engage and inform relevant stakeholders. The stated stakeholder groups include employees, customers, and investors.

What does the service provider do during the call?

The service provider provides strategic insights, helps define tailored goals and objectives, assesses current digital capabilities, supports roadmap design, assists with technology selection, develops change management guidance, identifies risks, defines KPIs, advises on ROI measurement, and helps with stakeholder communication planning.

What does the client need to prepare before the call?

The source material does not list formal prerequisites or client responsibilities. In practice, organizations should confirm preparation requirements with the service provider, especially whether they should bring information about business goals, current systems, processes, stakeholders, budget constraints, or existing transformation initiatives.

What are the deliverables after the call?

The stated deliverables include strategic insights, tailored goals and objectives, assessment of current digital capabilities, a digital transformation roadmap, technology selection guidance, a change management strategy, risk mitigation strategies, KPIs and metrics, ROI measurement guidance, and stakeholder communication planning. The exact format of these outputs is not specified, so confirm whether deliverables are provided as meeting notes, a document, a presentation, or another format.

What happens after the call is completed?

After the call, the organization should have clearer goals, an understanding of current digital capabilities, roadmap guidance, technology direction, risk and change management considerations, KPI guidance, ROI measurement guidance, and a stakeholder communication approach. Any follow-on implementation, ongoing optimization, or additional advisory work should be confirmed with the service provider.

Who manages Digital transformation calls?

The listed manager is Roman Sotnik. For scheduling, agenda confirmation, prerequisites, or follow-on service questions, confirm the current point of contact directly with the service provider.

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