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/cdxM365 Copilotfy25-customer-insights-journeys

Simulated ExperienceCopilot for Sales, Dynamics 365 Customer Insights, Dynamics 365 Sales, Microsoft Teams, Outlook, Power Automate, Power BILevel 100

FY25 Customer Insights - Journeys

Part of the scenario: Customer Experience Apps(CXA) Click-throughs

Dynamics 365 Customer Insights empowers marketers to craft personalized real-time journeys based on deep customer understanding. With Copilot, effortlessly create segments, curated journeys, and engaging content, gaining time to focus on strategic initiatives. Runs in a live demo tenant with realistic data — you try the real thing, not a slide deck.

More from M365 Copilot

3 related
Experience record
Product
Copilot for Sales, Dynamics 365 Customer Insights, Dynamics 365 Sales, Microsoft Teams, Outlook, Power Automate, Power BI
Runs on
Dynamics 365 Customer Engagement → see the planThe license this demo showcases — priced in our CSP catalog.
Type
Simulated Experience
Audience
Business Decision Maker
Level
Level 100
Duration
15 min
Published
2023-07-11
Updated
2026-07-20