General info
1 Year Commitment, Annual payment. This subscription enables businesses to use Dynamics 365 Remote Assist to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, field service technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context. Additional hardware and software requirements vary for available features and content. To enable user access to this subscription, IT administrators must assign individual seats to users after purchase before users can install the app from the Microsoft Store or Store for Business.
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| Business Unit | Commercial |
| Duration | 12 Month(s) |
| Long description | 1 Year Commitment, Annual payment. This subscription enables businesses to use Dynamics 365 Remote Assist to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, field service technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context. Additional hardware and software requirements vary for available features and content. To enable user access to this subscription, IT administrators must assign individual seats to users after purchase before users can install the app from the Microsoft Store or Store for Business. |
| Active | 1 |
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WORK TOGETHER FROM ANYWHERE
Empower technicians to solve problems more efficiently by working together from different locations with Dynamics 365 Remote Assist and HoloLens devices.
SOLVE PROBLEMS IN REAL TIME
Share what you see with employees in remote locations to stay hands-on with your work while you get the help you need.
WALK THE SITE WITHOUT BEING ON LOCATION
Bring employees in multiple locations together with a real-time view of a problem to troubleshoot efficiently and reduce costs.
BRING CRITICAL INFORMATION INTO VIEW
Pull in work order information from Dynamics 365 for Field Service and schematics and diagrams from applications you already use.
NOW AVAILABLE ON MOBILE DEVICES
Technicians can work from anywhere on the devices they already use. Remote Assist for mobile devices is now available in preview on Android.