Skype for Business to Teams Basic Transition — One-Stage Microsoft Teams Migration

The Skype for Business to Teams Basic Transition is a one-stage migration service for small companies that are ready to move all users from Skype for Business to Microsoft Teams at a defined time. IT Partner analyzes the current Skype for Business solution, prepares the migration plan, provides user notification information, supports the client update process, and provides break-fix support for the admin.

The Basic Transition service is best suited for small companies that can move all Skype for Business users to Microsoft Teams in one stage. If you have a large number of users, or hybrid or cloud voice requirements, IT Partner recommends considering the Skype for Business to Teams Staged Transition service instead.

In this service, the organization moves from Skype for Business to Teams in one stage, meaning Skype for Business is updated to Teams for all users at a certain defined time. IT Partner prepares the update plan, notifies users with provided information mail, completes the client update process, and verifies the transition.

The stated duration for the Skype for Business to Teams Basic Transition is 1 week. The plan may vary depending on your needs, so exact scheduling should be confirmed with IT Partner during kickoff and planning.

The listed price for the Skype for Business to Teams Basic Transition is $900. The service SKU is ITPWW400MIGOT, and any needs outside the stated scope, such as more extensive documentation, may require additional fees.

The included deliverables are analysis of the current Skype for Business solution, a migration plan, information mail for users, the client update process, break-fix support for the admin, and a project closeout report. The closeout report includes final project status, evidence of matching acceptance criteria, outstanding issues if any, and the final budget.

The engagement milestones are kickoff meeting, identification of active Skype for Business users and key individuals, preparation of the update plan, user notification, client update, and verification with issue fixing if needed. These steps are designed to support a controlled one-stage move from Skype for Business to Microsoft Teams.

Your organization must currently use Skype for Business, and users’ devices must meet the supported operating system requirements. The stated requirements are Windows 7 SP1 or newer, Mac OS X 10 or newer, Android 4.4 or newer, and iOS 10.0 or newer.

After the transition, employees should be able to log in to Microsoft Teams on their devices and use audio and video calls depending on device capabilities. Teams instant messaging, file transfer, and other Teams features should also be available, and existing scheduled meetings and existing Cloud Phone System integration are expected to be saved as success criteria.

Yes, one of the stated success criteria is that existing scheduled meetings are saved. If there are unusual meeting configurations or dependencies, those specifics should be reviewed with IT Partner during the analysis and planning stage.

Yes, preserving existing integration with Cloud Phone System is listed as a success criterion for this Basic Transition service. However, PSTN integration and configuration are not included in the service scope, so any voice configuration changes should be confirmed separately with IT Partner.

No, PSTN integration and configuration are explicitly not included in the Skype for Business to Teams Basic Transition service. If your migration requires voice configuration, number-related work, or broader calling changes, you should confirm the appropriate service with IT Partner, and the staged transition may be more suitable for cloud or hybrid voice scenarios.

No, user training for Microsoft Teams is not included in this Basic Transition service. IT Partner provides information mail for users, but hands-on training, adoption workshops, or a rollout communication plan are outside the stated scope.

No, removing the Skype for Business client from mobile devices is not included and will not happen automatically. Users are expected to remove the mobile application themselves if removal is desired.

The client is responsible for end-user support during this engagement. IT Partner provides break-fix support for the admin, while the client coordinates internal resources, staff schedules, and user-facing support activities.

IT Partner is responsible for analyzing the current Skype for Business solution, preparing the migration plan, providing information mail for users, supporting the client update process, and providing break-fix support for the admin. IT Partner also provides the project closeout report at completion.

The client must coordinate internal resources and staff schedules, provide a dedicated point of contact, coordinate any outside vendors, provide administrative access to Microsoft 365, configure network equipment such as firewalls and switches, review and approve deliverables, and handle end-user support. These responsibilities are important because the migration depends on timely access, approvals, device readiness, and network preparedness.

No, operating system updates are not included in the service. If devices are below the required versions, the client should update them separately before or during the engagement as appropriate.

After completion, IT Partner provides a project closeout report that states the final project status, evidence that acceptance criteria were met, any outstanding issues, and the final budget. More extensive documentation can be provided for an additional fee if needed.

The service description does not specify a guaranteed downtime window or exact business impact. Because the migration occurs in one stage for all users at a defined time, the timing and expected user impact should be confirmed with IT Partner during the update planning and user notification steps.