SharePoint Engineer as a Service | IT Partner

IT Partner

Building a future with Microsoft Cloud Technologies

SharePoint Engineer as a Service

category by product:
category by type:
  • Duration: recurring;
  • Price: $175 per hour;
  • SKU: ITPWW120IMPOT;

We offer a variety of managed services and support to enable our customers to maximize/leverage new & existing SharePoint environments.

Our objective is to support your SharePoint Online or on-premises engineers tasks.

IT Partner responsibilities

  • Day to Day SharePoint Support
  • Creation and maintenance of sites based on available templates
  • End user support for usage of existing SharePoint functionality
  • End user support for usage of SharePoint features for new business needs
  • Trouble tickets and Quick Resolution
  • Regular backups of sites
  • Integrated Monitoring and Management
  • Technical and Services Pack Updates on availability
  • Disaster Recovery and Ensure Business Service Continuity

Client responsibilities

  • Provide a dedicated point of contact responsible for working with IT Partner and coordinate any outside vendor resources and schedules
  • Configure all networking equipment such as load balancers, routers, firewalls, and switches
  • Provide access to physical and virtual servers and/or systems and services, as needed. Provide remote and/or physical access to facility and systems required to complete work

Out of the scope of this project (additional cost items)

  • Training of customer team
  • Desktop software settings
  • Any issues not related directly to SharePoint