 SharePoint Engineer as a Service

category by product: SharePoint Online
category by type: Managed Services

Duration: recurring;
Price: $175 per hour;
SKU: ITPWW120IMPOT;

We offer a variety of managed services and support to enable our customers to maximize/leverage new & existing SharePoint environments.

Our objective is to support your SharePoint Online or on-premises engineers tasks.

IT Partner responsibilities

Day to Day SharePoint Support
Creation and maintenance of sites based on available templates
End user support for usage of existing SharePoint functionality
End user support for usage of SharePoint features for new business needs
Trouble tickets and Quick Resolution
Regular backups of sites
Integrated Monitoring and Management
Technical and Services Pack Updates on availability
Disaster Recovery and Ensure Business Service Continuity

Client responsibilities

Provide a dedicated point of contact responsible for working with IT Partner and coordinate any outside vendor resources and schedules
Configure all networking equipment such as load balancers, routers, firewalls, and switches
Provide access to physical and virtual servers and/or systems and services, as needed. Provide remote and/or physical access to facility and systems required to complete work

Out of the scope of this project (additional cost items)

Training of customer team
Desktop software settings
Any issues not related directly to SharePoint

← Securing your Azure environment and applications

Teams / Skype for Business Administrator on Demand →

Do you have questions? Want to discuss your project? Please schedule a call back.

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