2018-01-26

    Testimony regarding G3ict’s experience with IT Partner

    GLOBAL INITIATIVE FOR INCLUSIVE ICTs

    GLOBAL INITIATIVE FOR INCLUSIVE ICTs

    Testimony regarding G3ict’s experience with IT Partner

    G3ict called on IT Partner’s support services in 2016 to migrate its web sites from a legacy platform to AZURE as well as its entire office and email exchange to Microsoft under an E3 Office 365 license.

    This migration occurred in very difficult circumstances as the hosting company we used abruptly announced that it would be selling its hosting business to another company and that some legacy customers, including our organization, could not be migrated for technical reasons. With a deadline of a few days, we were at risk of losing precious data accumulated during the past 10 years and which is widely used by the public around the world. As a lean low overhead non-profit organization, we did not have anyone on staff with the technical expertise to handle this situation.

    From the first day of our agreement being in place, Michael Makeyev, Oleg Shalnov and their colleagues demonstrated an incredible level of commitment to make things work. This included many extra hours spent late at night and over weekends to back up data and meet our migration deadlines which we could not afford to miss. With an old, complex and diverse set of web sites, custom web page re-programming were necessary, which Michael and his team handled successfully. I should add that being the beneficiary of special Microsoft rates as a non-profit, Michael and his team were also very effective helping us coordinate our migration with Microsoft.

    To our greatest relief, the migration was completed for both our web sites and email system on time and without a glitch. Because of this positive experience, we entered into an ongoing support services contract with IT Partner. With more than a year of experience, I can only say that the support we receive is always prompt, professionally handled, knowledgeable and effective. We could not be happier. Beyond support that works, IT Partner has also helped us fully leverage the many tools available under our licenses with Microsoft.

    GLOBAL INITIATIVE FOR INCLUSIVE ICTs

    Similar posts

    2021-06-01

    Skype for Business Online will be retired on July 31

    In July 2019 Microsoft announced its plans to retire Skype for Business on July 31, 2021. Skype for Business Online has been a valuable tool for millions of people around the world. Microsoft Teams is the next chapter in that vision.

    2021-05-11

    How to add Email Signatures in Exchange Online, Microsoft 365, Office 365

    Modern businesses are constantly striving for continuous business improvement. Email signature is an important part of day-to-day business operations and can become a powerful tool in achieving this goal.

    2021-04-27

    Create an Org Chart from Azure AD

    Understanding the structure of your organization is essential for the success in your day-to-day business operations. Organizational structures help you determine how data flows between levels within the company.

    To top