Description #

Microsoft Intune is a cloud service located on Microsoft servers in Azure; it allows you to manage the devices that are used by your employees to access corporate data. Microsoft Intune helps organizations protect private company information, reducing the possibility of unauthorized access to it, both by company employees and third parties. With Microsoft Intune you can easily manage applications on employee devices and monitor the compliance of devices with the requirements for working with corporate services.

IT Partner responsibilities #

1. Identify goals and objectives for Microsoft Intune deployment.
2. Identify use-cases and system requirements.
3. Develop rollout and communication plan.
4. Configure Intune domain, users, and groups.
5. License assignment.
6. Resource profiles, configuration policies, and compliance policies setup.
7. Conditional access policies setup.
8. Provide user reference material on self-setup of devices.
9. Post-implementation break-fix support for one (1) month.

Client responsibilities #

1. Coordinate Client resources and staff schedules.
2. Provide a dedicated point of contact responsible for working with IT Partner.
3. Coordinate any outside vendor resources and schedules.
4. Participate in the project discussion and provide all the information necessary to implement the solution.
5. Users must self-enroll their corporate mobile devices.
6. Users can self-enroll their own mobile devices.
7. Review and approve engagement deliverables in a timely manner.

Additional cost items not provided by the project #

1. Applications deployment through Microsoft Intune.
2. User training.
3. Device data protection configuration.
4. Device management after-service implementation.

Prerequisites #

1. Enterprise Mobility + Security (EMS) / Microsoft Intune subscription.
2. Microsoft 365 subscription (for Office apps and app protection policy managed apps).
3. Apple APNs Certificate (to enable iOS device platform management).
4. Managed device must be compliant:

• Apple iOS 15.0 and later
• Apple iPadOS 15.0 and later
• macOS 11.0 and later

Note: A MacBook may be required to enroll corporate device

Plan #

The plan may vary depending on your needs.

1. Kickoff meeting.
2. Determination of deployment goals, objectives, and challenges.
3. Determination of use-case scenario requirements.
4. Rollout and communication plan development.
5. Design and configuration of the Microsoft Intune environment.
6. Test implementation.
7. Testing and validation.
8. Production implementation.
9. Verification and fixing of issues, if any.

Success criteria #

1. Microsoft Intune services are configured properly and provide the ability to manage Apple desktop and mobile devices.
2. Devices that were planned to be connected to Microsoft Intune during the implementation stage were successfully connected.
3. The Microsoft Intune administrator can see and manage devices added during the implementation.
4. The Microsoft Intune users and administrator can add new devices to manage them in Microsoft Intune.