OneDrive Tenant-to-Tenant Migration — Microsoft 365 File Transfer

IT Partner’s OneDrive Tenant-to-Tenant Migration service moves OneDrive files from one Microsoft 365 tenant to another, typically for mergers, acquisitions, or moves to a different geographic region. The service includes analysis, planning, pre-stage migration, final migration, user informational messages, verification, and a project closeout report.

A company should use this service when it needs to move users’ OneDrive data from one Microsoft 365 tenant to another, such as after a merger, acquisition, divestiture, or regional tenant change. The service is designed specifically for OneDrive for Business tenant-to-tenant file migration, not for workstation, mobile device, or broader endpoint configuration.

The service includes a OneDrive usage analysis, a usage report and migration plan, pre-stage data migration with result evaluation, final data migration, informational messages for users, verification and issue fixing, and a project closeout report. The closeout report includes final project status, acceptance criteria matching, outstanding issues, and the final budget.

The service does not include workstation configuration, customer team training, mobile device configuration, or documentation beyond the project closeout report. More extensive documentation can be provided for an additional fee if needed.

The stated service duration is 2 weeks, but the plan may vary depending on the customer’s needs and the amount of OneDrive data. The pre-stage migration can take quite a long time when there is a large volume of data.

The final budget is included in the project closeout report, because the total cost depends on the amount of data migrated.

Employees can continue working with their files during the pre-stage migration, because IT Partner transfers files while users continue working from desktop, mobile, or web access. During the final migration, employees must temporarily stop working with files at a predetermined time so IT Partner can transfer changes made since the pre-stage migration.

Yes, there is a planned temporary work stoppage for OneDrive files during the final data migration. This downtime is scheduled in advance, because IT Partner must complete the final transfer of data changed since the initial pre-stage migration.

During the pre-stage migration, IT Partner transfers OneDrive files from the source tenant to the destination tenant while employees continue working with their files. IT Partner then evaluates the pre-stage migration results before proceeding to the final migration.

During the final migration, IT Partner transfers OneDrive data that changed after the pre-stage migration. This step happens at a predetermined time while employees temporarily stop working with files to help complete the cutover accurately.

The prerequisite is a Microsoft 365 tenant with an appropriate OneDrive for Business license. The client must also provide administrative access to both the source and new tenants, coordinate resources and schedules, and assign a dedicated point of contact to work with IT Partner.

IT Partner is responsible for analyzing current OneDrive use, providing the usage report and migration plan, performing pre-stage data migration and result evaluation, completing the final data migration, and providing informational messages for users. IT Partner also verifies migration results and fixes issues within the scope of the engagement.

The client is responsible for coordinating internal resources and staff schedules, providing a dedicated point of contact, granting administrative access to the source and new tenants, coordinating outside vendors, configuring networking equipment such as firewalls and switches, and reviewing and approving deliverables in a timely manner. These responsibilities are important because tenant access, scheduling, and network readiness affect the migration plan and execution.

Yes, IT Partner analyzes current OneDrive usage and prepares a usage report and migration plan before the migration work. The migration plan is based on the OneDrive use analysis and may vary depending on the customer’s needs.

IT Partner provides informational messages for users as part of the service. These messages support the planned migration process, including the period when users can continue working and the predetermined time when they must temporarily stop working with files for the final transfer.

IT Partner uses its own software for the OneDrive data migration. The service description states that this is done to avoid data loss and errors during the transfer process.

IT Partner verifies the migration results and fixes issues as part of the implementation plan. The success criteria are that all data is transferred to the appropriate OneDrive accounts in the new tenant according to the migration plan and that OneDrive is available for desktop and mobile devices as well as the web version.

After completion, IT Partner provides a project closeout report that states the final project status, acceptance criteria matching, any outstanding issues, and the final budget. This report is the included completion documentation for the engagement.

No, workstation configuration and mobile device configuration are not included in this service. The service focuses on moving OneDrive files between Microsoft 365 tenants and making OneDrive available in the new tenant according to the migration plan.

No, customer team training is not included in the stated scope of this OneDrive Tenant-to-Tenant Migration service. If training or additional documentation is required, the customer should confirm availability and pricing with IT Partner.