Apply IRM Protection to Email — Secure Sensitive Messages

It configures Information Rights Management protection for your organization's email so that only authorized individuals can access and use protected information. In Microsoft 365 this protection is delivered through Microsoft Purview — message encryption, sensitivity labels, and rights management — with Exchange Online mail flow rules applying protection automatically where conditions match.

The service includes planning IRM rules and policies with the client, deploying rules that apply protection manually and automatically, creating rules that search messages for specified conditions, specifying authorized recipients, adding controls such as allowing printing or blocking copying, testing IRM-protected sending, checking recipient email system compatibility, and providing protection guidance to the client.

Emails containing sensitive or confidential information such as financial data, legal documents, personal data, or sensitive project communications; communications with external parties such as vendors, customers, or partners; and email content subject to compliance requirements such as GDPR, HIPAA, or PCI-DSS.

Yes. IT Partner deploys Exchange Online mail flow rules that apply protection automatically when a message matches specified conditions. The rules are planned with the client so they align with business governance and compliance needs.

Yes. Users can apply protection themselves — for example with sensitivity labels or encryption options built into Outlook — alongside the automatic rules, according to the client's defined governance and business requirements.

Additional controls or restrictions can be applied to protected emails, such as allowing printing or blocking copying and forwarding. The specific controls are defined during planning with the client based on the organization's requirements.

Yes. Rights-protected messages can be shared with external parties such as vendors, customers, and partners. Because external access depends on the recipients' email systems and permissions, the service includes compatibility checks and verification that recipients can open the protected content.

The client provides tenant access and sufficient administrative permissions, confirms Microsoft 365 licensing that includes Microsoft Purview Message Encryption / rights management for in-scope users (included in plans such as Microsoft 365 E3/E5 and Business Premium), and collaborates with IT Partner to define the scope, rules, recipients, and controls.

IT Partner plans the IRM rules and policies with the client, deploys rules for manual and automatic protection, verifies that the specified sender can send IRM-protected messages, and checks that recipients have the setup and permissions needed to view protected content.

The service runs 5 days. The exact schedule depends on timely tenant access, sufficient permissions, scope confirmation, and client collaboration with IT Partner.

The service is $700 per project, quoted fixed-price in writing before work begins. Work outside the agreed IRM email protection scope is confirmed and priced separately with IT Partner.

Licensing costs, broader Microsoft Purview or compliance program design, DLP or retention configuration, remediation of external recipients' systems, end-user training programs, legal or regulatory advice, ongoing managed support, custom development, and remediation of pre-existing tenant issues are not included unless separately scoped.