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Microsoft Defender for Endpoint Vulnerability Remediation — Fix Device Security Risks

This service helps organizations identify, prioritize, and remediate vulnerabilities on devices using data from Microsoft Defender for Endpoint. IT Partner assesses Defender for Endpoint data, develops a remediation plan, implements the remediation, and reports findings so the client can reduce security risk across its IT environment.

Timeline 5 daysService owner Roman SotnikOffice 365microsoft 365

What this engagement is

IT Partner uses Microsoft Defender for Endpoint vulnerability data — surfaced by Microsoft Defender Vulnerability Management, which is built into Defender for Endpoint Plan 2 (a standalone add-on extends its capabilities) — to assess vulnerabilities across client devices and related infrastructure, prioritize them by risk using Microsoft's security recommendations and exposure insights, and then develop and implement a remediation plan: patching, configuration changes, and remediation requests into Microsoft Intune or the client's endpoint management tooling where applicable.

Success criteria

01A more secure IT environment in accordance with best practices.
02Protection against cyber threats.

What you receive

Vulnerability assessment using data from Microsoft Defender for Endpoint.
Comprehensive remediation plan based on the vulnerability assessment findings.
Implemented remediation plan to fix identified vulnerabilities.
Finalized changes and reported findings.

How the work unfolds

Kickoff meeting.

Begin the engagement and align on the work to be performed.

Conduct vulnerability assessment.

Analyze Microsoft Defender for Endpoint data to identify potential vulnerabilities.

Develop a remediation plan.

Create a remediation plan based on the findings from the vulnerability assessment.

Implement a remediation plan.

Apply the remediation plan to fix the identified vulnerabilities.

Finalize changes and report findings.

Complete the changes and provide the findings from the engagement.

Prerequisites

Microsoft Defender for Endpoint or an eligible Microsoft 365/Defender subscription must be active for the tenant and available for the devices in scope.
In-scope devices should be onboarded to Microsoft Defender for Endpoint and reporting current security, inventory, and vulnerability data before assessment begins.
The client must confirm the device scope, priority business groups, operating systems, and any excluded systems before remediation work starts.
IT Partner requires appropriate access to review Defender for Endpoint data, such as Microsoft Defender portal access and security roles appropriate to the engagement.
Where remediation is to be implemented by IT Partner, the client must provide or approve the required administrative access to relevant management tools and systems, such as Microsoft Intune, Configuration Manager, Group Policy, endpoint management tools, servers, or local administration mechanisms as applicable.
The client must provide approved maintenance windows, change-control requirements, and rollback expectations for patching, configuration changes, or other endpoint changes that may affect users or services.
The client should identify application owners, system owners, and third-party vendor contacts for business-critical systems, unsupported software, or applications that require vendor-specific remediation guidance.
Recent backups, recovery procedures, or other client-approved rollback options should be available for systems where remediation carries operational risk.

Who does what

IT Partner

  • Use data from Microsoft Defender for Endpoint to conduct a thorough vulnerability assessment of the client's devices and network infrastructure.
  • Develop a comprehensive remediation plan based on the findings from the vulnerability assessment.
  • Implement the remediation plan to fix the identified vulnerabilities.

Your team

  • Provide a dedicated point of contact responsible for working with our team and coordinate any outside vendor resources and schedules.
  • Configure all networking equipment such as load balancers, routers, firewalls, and switches.
  • Provide access to physical and virtual servers and/or systems and services as needed.

What's not included

Licensing, subscription purchase, or commercial procurement for Microsoft Defender for Endpoint, Microsoft 365, Microsoft Intune, Microsoft Defender Vulnerability Management, or third-party security tools.
Initial deployment or full onboarding of Microsoft Defender for Endpoint to devices that are not already reporting usable data, unless separately scoped.
Large-scale endpoint management modernization, Microsoft Intune deployment, Configuration Manager implementation, or patch-management platform deployment beyond what is needed for the agreed remediation work.
Configuration of networking equipment such as load balancers, routers, firewalls, and switches, which remains a client responsibility unless separately agreed.
Remediation of unsupported operating systems, end-of-life software, hardware replacement, major application upgrades, or vendor-dependent fixes that require separate procurement, application redevelopment, or third-party professional services.
Custom application code remediation, penetration testing, red-team exercises, full incident response, malware forensics, or compromise assessment beyond the vulnerability remediation scope.
Ongoing managed detection and response, continuous vulnerability management, recurring patch operations, or post-engagement monitoring after final reporting, unless covered by a separate managed service agreement.
Formal compliance certification, audit attestation, or guarantee that all vulnerabilities or all security risk will be eliminated.

Limitations & technical notes

!Results depend on the completeness of Microsoft Defender for Endpoint telemetry, device onboarding status, licensing, and device connectivity during the engagement.
!Not every finding can be remediated within scope: some require software upgrades, vendor fixes, hardware replacement, or third-party action outside this service.
!Vulnerability and exposure metrics in Microsoft Defender may take time to update after fixes are applied, especially for devices that are offline or infrequently connected.
!The service reduces risk based on the findings and applicable remediation; it does not guarantee that all vulnerabilities or all security risk will be eliminated.

Frequently asked questions

What is the “Fixing vulnerabilities on devices based on Defender for Endpoint data” service?

This service helps organizations identify, prioritize, and remediate vulnerabilities on devices using data from Microsoft Defender for Endpoint. IT Partner assesses the Defender Vulnerability Management findings, develops a remediation plan, implements the remediation, and reports findings so the client can reduce security risk across its IT environment.

What is included in this vulnerability remediation service?

The service includes a vulnerability assessment using Microsoft Defender for Endpoint data, a comprehensive remediation plan, implementation of that plan, and finalized findings reporting. Remediation may include patching, configuration changes, remediation requests into Microsoft Intune where applicable, and other appropriate techniques based on the assessment findings.

How long does the engagement take?

The engagement typically runs 5 days. The exact schedule depends on client availability, access to systems, and coordination with any outside vendors or internal teams.

How is the service priced?

The service is billed at $175 per hour, and no out-of-scope work is performed without your written approval. Total cost depends on environment size and the agreed remediation scope.

What Microsoft Defender for Endpoint data does IT Partner use?

IT Partner works from Microsoft Defender Vulnerability Management data in the Microsoft Defender portal: discovered software inventory, security recommendations, weaknesses affecting in-scope devices, and exposure insights. Devices must be onboarded and reporting current data before the assessment begins.

Do we need Microsoft Defender for Endpoint already deployed before starting?

Yes — in-scope devices should be onboarded to Microsoft Defender for Endpoint and reporting current security, inventory, and vulnerability data. Defender Vulnerability Management capabilities are included in Defender for Endpoint Plan 2, and a standalone add-on extends them. If devices are not yet onboarded, deployment can be scoped separately.

What are the main phases of the engagement?

The engagement follows five phases: kickoff meeting, vulnerability assessment, remediation plan development, remediation implementation, and final reporting. This sequence moves from Defender for Endpoint findings to actionable fixes and documented outcomes.

Will IT Partner actually implement the vulnerability fixes?

Yes, implementation of the remediation plan is part of the service scope. IT Partner implements the plan to fix identified vulnerabilities, while the client provides access, coordination, and any required network equipment configuration.

What responsibilities does the client have during the service?

The client provides a dedicated point of contact, coordinates outside vendor resources and schedules where needed, configures networking equipment such as load balancers, routers, firewalls, and switches, and provides access to physical and virtual servers, systems, and services. The client also confirms maintenance windows, change-control requirements, and rollback expectations.

Will this service cause downtime or business disruption?

Remediation can include patching and configuration changes that affect devices or services. Work is scheduled within the client's approved maintenance windows and change-control process, and rollback options such as recent backups are confirmed for systems where remediation carries operational risk.

What deliverables will we receive at the end of the service?

A vulnerability assessment based on Microsoft Defender for Endpoint data, a comprehensive remediation plan, implementation of the remediation plan, and finalized changes with reported findings — documenting what was assessed, what was planned, what was fixed, and what findings remain relevant after the engagement.

What is not included in this service?

The service does not include license purchases, initial Defender for Endpoint onboarding of devices not already reporting usable data, large-scale endpoint management modernization, network equipment configuration, remediation of unsupported or end-of-life systems requiring separate procurement, custom application code fixes, penetration testing or incident response, or ongoing managed vulnerability operations after final reporting.

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$175 per hour
5 days
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