Long description | Business Process Automation (BPA) is an implementation of a business process management system with the help of IT. Such a system simplifies business operations, improves the quality of work, and reduces costs using modern and efficient technologies. |
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Business Process Automation provides the following benefits:
- Elimination of routine and repetitive manual operations
- Information is processed and transmitted much faster
- The entire enterprise (or separate units) receives service in a single information space
- Programmed reports and documents are generated automatically
- The convenience of database operating increases and the work becomes more accurate, complete, and non-contradictory
- Human errors are eliminated
- Work efficiency of employees is increased
- The whole organization (or separate units) becomes a single complex that is combined by regular standardized business processes and information systems
In this solution, we are able to use Microsoft services such as:
It is also possible to connect to many other services, like Twitter or Facebook.
IT Partner responsibilities #
We offer to automate your work in systems such as SharePoint, Teams, Exchange Online, Dynamics 365, and others. We will help you develop a system based on your needs that will simplify the work of employees and make it more effective. We will:
- design the statement of work with Client staff
- design a development plan
- develop solutions if needed
- create instructions for users
- offer support for solutions after implementation
Client responsibilities #
- Coordinate Client resources and staff schedules
- Provide a dedicated point of contact responsible for working with IT Partner
- Provide all the necessary information for the statement of work preparation
- Provide an account in the required services, with the rights necessary to implement the service
- Coordinate any outside vendor resources and schedules
- Configure all network equipment, such as load balancers, routers, firewalls, and switches
- Review and approve engagement deliverables in a timely manner
- Request and approve all change management tickets (if applicable) in the Client environment
Prerequisites #
- You must have the appropriate Microsoft 365 subscription or should be prepared to purchase it
Additional cost items not provided by the project #
- License and subscriptions
- Staff education
Plan #
The plan may vary depending on your needs.
- Kickoff meeting
- The statement of work and development plan design
- The development process (time needed may depend on the situation)
- Implementation and testing
- Verification and fixing issues
- Project closure and acceptance