Simulated Demo

M365 Copilot - ServiceNow Knowledge Base Connector

Streamline ticket reduction and accelerate resolution times by indexing knowledge-base articles, empowering customer service agents with accurate information.

Last updated 2025-02-10

Duration

15 minutes

Recommended Role

Global Black Belt - Specialist, Global Black Belt - Technical Specialist, Account Executive, Modern...

Industry

Commercial

Licensing

Copilot for Microsoft 365

Audience

Business Decision Maker, CIO, CTO, IT Decision Maker, IT Pro, VP or Chief or Director of Innovation

Products

Data Connectors, Microsoft 365 Copilot

Solution Area

AI Business Solutions

Solution Play

Copilot and Agents at Work FY26

Demo type

Simulated Experience

Notes

No available notes

Assets

    No available assets

Resources

    No applicable resources

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