Copilot for Service, powered by generative AI, delivers a transformative solution by seamlessly embedding itself directly into familiar tools like Microsoft 365 Outlook and Teams. This eliminates context switching and data silos, putting the power of AI right at agents' fingertips. Copilot for Service also seamlessly integrates with leading third-party CRM systems like Salesforce, ServiceNow, and Zendesk, extending your investments and leveraging valuable customer data and trusted knowledge.
Last updated 2024-03-14
Duration
15 minutes
Recommended Role
Industry
Banking & Financial Services, Commercial, Communications & Media, Education, Government, Healthcare, Hospitality, Manufacturing & Resources, Nonprofit, Oil & Gas, Professional Services, Retail
Licensing
Office 365 E3, Office 365 E5
Audience
Products
Solution Area
Business Applications
Solution Play
No available notes
No available assets
No applicable resources