Power BI and Dynamics 365 Customer Service come together seamlessly to help customer service teams stay one step ahead of customer expectations. Dynamics 365 Customer Service empowers companies to provide a seamless, end-to-end customer service experience with a solution built on the Microsoft cloud. To run the clickthrough demo, download/extract the source file and open the index.html. To run the live dashboard demo, first read the script and instruction docs (requires access to a CS tenant).
Last updated 2022-04-01
Duration
15 minutes
Recommended Role
Industry
Commercial
Licensing
Dynamics 365, Dynamics 365 Customer Engagement, Dynamics 365 Customer Service Enterprise, Dynamics 365 Customer Service Insights, Power BI Pro
Audience
Products
Solution Area
Business Applications
Solution Play
Demo type
Assets Only